Tim O'Connell | Page 33

This was my first time buying a car on my own. Everyone involved was very friendly and informative. I could not have been happier with my purchase. Thank you for everything. I absolutely love my new car! involved was very friendly and informative. I could not have been happier with my purchase. Thank you for everything. I absolutely love my new car! More

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Absolutely Great Dealership...can't find anything bad to say about them.. Told by a competitor "if you think you'll get a better deal from them, feel free to go there - but you'll come crawling back here to say about them.. Told by a competitor "if you think you'll get a better deal from them, feel free to go there - but you'll come crawling back here..." Bought it and drove it home that night. More

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I think It was pure luck that we got Tim, since he was the only one working outside in this cold weather and we bumped in to him as we parked next to the building. We did not feel pressured at all, and t the only one working outside in this cold weather and we bumped in to him as we parked next to the building. We did not feel pressured at all, and this has made our experience very enjoyable. No dirty old dealer tricks to lure you in and try to get the most money out of you. In fact quite the opposite. At the end we felt we got a fair deal and there was no need for us to negotiate any further, and I hate negotiating, so we left the dealership very happy. Seems like a good, hard working family man. All dealers should learn from Tim as how to treat their customers. Thanks again Tim and wish you a good year for you and your family! More

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I came in on a Bitterly cold evening and Tim O'Connell took my wife and I around to every type of car we were interested in seeing and we never felt rushed looking at any of the cars on the lot. O'Connell took my wife and I around to every type of car we were interested in seeing and we never felt rushed looking at any of the cars on the lot. Tim was extremely helpful throughout the entire process of narrowing down our final purchase and was instrumental in helping us choose the perfect car . He thoroughly explained all the details of purchasing our certified used car from warranty to financing and service. Tim took his time through the entire process and made sure all of our questions and concerns were addressed and stayed 4 hours after he was supposed to leave for the day. Start to finish an excellent experience and Toyota of Naperville is a dealership I will definitely recommend to my friends and family. More

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Tim was a great man to deal with. VERY customer service. I would come back and do business with Toyota of Naperville and Tim O'Connell. I would also recommend Toyota of Naperville and Tim O'Connell to other I would come back and do business with Toyota of Naperville and Tim O'Connell. I would also recommend Toyota of Naperville and Tim O'Connell to others. More

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From the moment we called to set up an appointment to after we were handed our keys and drove away we were impressed with the high quality of customer service we received. Tim was amazing! He answered al after we were handed our keys and drove away we were impressed with the high quality of customer service we received. Tim was amazing! He answered all our questions and then some and was insightful and proactive in helping us find exactly what we were looking for. We would definitely recommend this dealership to anyone, and will be back to buy our next car here as well. More

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Everyone was very friendly and helpful. Tim answered all my questions and I never felt pressured. I would definitely recommend him for anyone looking for a car. my questions and I never felt pressured. I would definitely recommend him for anyone looking for a car. More

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Amazing experience as always! They definitely know how to keep their customers happy and returning. Proud to be Toyota of Naperville customers for 7 years now! keep their customers happy and returning. Proud to be Toyota of Naperville customers for 7 years now! More

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Tim O'Connell was excellent in helping us pick out a new Toyota Highlander that had the options we needed at the price we could afford. Great customer service from all involved in the purchase of the ne new Toyota Highlander that had the options we needed at the price we could afford. Great customer service from all involved in the purchase of the new vehicle and the trade in of our existing one. More

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My husband and I had a great experience with Tim O'Connell at Toyota of Naperville. He was very patient and accommodating through the entire process. Tim followed up with us frequently during our O'Connell at Toyota of Naperville. He was very patient and accommodating through the entire process. Tim followed up with us frequently during our decision making process. He was willing to negotiate the price and meet our needs as best as possible. In the end, we were extremely satisfied with our new Sienna and the experience that we received at Toyota of Naperville. More

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