Tim McFadden

FROM THE SALES TO THE SERVICE THEY ARE A+ THIS IS MY 3RD TOYOTA FROM THEM AND EVERYONE IS VERY FRIENDLAY AND PROFESSIONAL FROM JOHN BARR TO THE SERVICE DEPARTMENT THAT IS RUN BY BRIAN SHORT. THE BEST IN THE TOYOTA FROM THEM AND EVERYONE IS VERY FRIENDLAY AND PROFESSIONAL FROM JOHN BARR TO THE SERVICE DEPARTMENT THAT IS RUN BY BRIAN SHORT. THE BEST IN THE WEST DEALERSHIP More

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The entire service department is the absolute best I have ever dealt with starting with a great leader Brian Short the Director Keep it up ever dealt with starting with a great leader Brian Short the Director Keep it up More

by csg51 Verified Customer Verified Customer

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The best way to get a good experience every time I come here for service is thru your advisor, and that is Jamie F. He always stay on top of everything. here for service is thru your advisor, and that is Jamie F. He always stay on top of everything. More

by CHERYL Verified Customer Verified Customer

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They did not want to admit that there is a manufacturing defect on the car seat The seat keeps breaking and all they say is that the external force that is causing it By the way , it is the passenger se defect on the car seat The seat keeps breaking and all they say is that the external force that is causing it By the way , it is the passenger seat and it is the only seat that keeps breaking More

by FIRASFAROUQ Verified Customer Verified Customer

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DO NOT TAKE YOUR VEHICLE TO SERVICE HERE, They do a horrible job, they dont pay attention to the work they do, they have lazy incompetent employees, They dont honor warranties, and they dont own they o horrible job, they dont pay attention to the work they do, they have lazy incompetent employees, They dont honor warranties, and they dont own they own employees mistakes, they ruined my vehicle accessory that cost me over $1600 and kept my vehicle for 3 days without getting any work done. SAVE YOURSELF A HEADACHE AND DO NOT TAKE YOUR BUSINESS TO FINDLAY TOYOTA SERVICE DEPARTMENT. More

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I appreciate his professionalism and honesty about my car. He explained everything that needed to be done. He took care of all my needs and was great. car. He explained everything that needed to be done. He took care of all my needs and was great. More

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Love my Toyota, but enjoyed the Honda dealership more. Rep walked away when I was trying to explain situation. When I brought it to his attention, he asked if I was having a bad day. Previous interactions Rep walked away when I was trying to explain situation. When I brought it to his attention, he asked if I was having a bad day. Previous interactions were also very so so. Will try another rep in the future. More

by SUEKAISER Verified Customer Verified Customer

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They were great great great great, great great great great great great great great great great great great great great great great great More

by LVFRYGUY Verified Customer Verified Customer

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Excellent service & communication. Great, responsive staff. Love the pick up and drop off service as well Great, responsive staff. Love the pick up and drop off service as well More

by GAIL70 Verified Customer Verified Customer

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Tim McFadden assisted me for my first service at Findlay Toyota. He explained what was being done and I felt that I was in good hands. It was a quick, first service and a good experience for me. Findla Toyota. He explained what was being done and I felt that I was in good hands. It was a quick, first service and a good experience for me. Findlay Toyota has an inside area for its customers. You can get coffee, tea, water, and, if you are hungry, can buy an assortment of snacks and food items. It is a convenience for its customers waiting for their vehicles to be serviced, or maybe you are looking to buy a vehicle. And, Richard Runion (he sold me the vehicle) came by to say “hi.” It is really nice to be acknowledged. The service area, customer waiting area, and sales area are kept clean. When I first pulled into the service area a very nice porter greeted me and helped me get started with service, and let Tim McFadden know I was there for my appointment. Findlay Toyota’s service department is organized, as is its internet sales department. I am very happy to do business with it, and will definitely return when my vehicle needs further service. More

by ANNETTE.HIGA Verified Customer Verified Customer

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