Tim Bruno

I’m working 6 years by my self doing hard working construction and trying talking care my wife 56old, I try save every penny for give my wife nice gift car, but route 44 Toyota sold RAV4 2019 (36,500 construction and trying talking care my wife 56old, I try save every penny for give my wife nice gift car, but route 44 Toyota sold RAV4 2019 (36,500 miles) 34k for my wife It doesn't cost me cost 28k, my wife go back dealer after 6 months, They traded her a car Volkswagen Tague 2018 (56.468) cost 15,000 And to make matters worse, Routa44 gave my wife a car that is in someone else's name, we can not register car because they never give my wife title Marlon Jones told my wife he was trading her car for a Porsche.It's been over 14 months that I've been struggling with this Dealership to be able to resolve it.My wife had a complicated surgery and can't walk and asked them to give me another car and they said I should buy another car. If I wanted. I do not recommend this car dealer because they are fraudulent liars Scammer. This dealer route 44 Toyota try screwed my family 34 thousand dollars More

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If I could give them 0 stars I would. They need major customer service training- starts at the top with Tim Bruno and John Pina- not a drop of empathy, ethics or professionalism. The serv They need major customer service training- starts at the top with Tim Bruno and John Pina- not a drop of empathy, ethics or professionalism. The service manager and advisers were decent enough, but missed some major steps and cost us time and lots of money. The culture starts at the top and trickles down. Customers deserve better. What should have been a $1500 valve spring job cost me over $8000 for a full blown engine replacement because they skipped a standard diagnostic for compression, a leak down test. It’s like skipping an X-ray and amputating an arm..they told me they did all they could to identify the cause and that this was the most cost efficient avenue. All lies and so they can make more money. Stay away unless you want to be treated disrespectfully and manipulated. More

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I was just a victim of a Bait and Switch at Route 44 Toyota in Raynham Massachussetts. I contacted the dealer about a listing I saw online, and they confirmed with me TWICE the availability and price of Toyota in Raynham Massachussetts. I contacted the dealer about a listing I saw online, and they confirmed with me TWICE the availability and price of the car. When I got to the dealership, the car didnt exist, and they tried to sell me a car for 7k more than the listing. After looking at some of their reviews, this seems to be a pattern. I would never buy a care from this place, completely untrustworthy, dont waste your time. More

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I am very pleased with the service I received there, Alivia was amazing she was very attentive to what I was looking for in a car and went above and beyond to help me. She doesn't just make the sale and Alivia was amazing she was very attentive to what I was looking for in a car and went above and beyond to help me. She doesn't just make the sale and call it a day she truly cares about her job and the people she deals with. I also had the pleasure to consult with Jim in finance and he was wonderful as well in helping me choose the best option for my auto loan.. Mr Bruno has a great staff and I would highly recommend them to anyone looking for a new car!!👍 More

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Stay clear of route 44 Toyota Raynham and its Stay clear of route 44 Toyota Raynham and its employees Dan Campbell, John Pina, Tim Bruno Do not purchase or lease a vehicle through route 44 Stay clear of route 44 Toyota Raynham and its employees Dan Campbell, John Pina, Tim Bruno Do not purchase or lease a vehicle through route 44 Toyota in Raynham. The dealership is the most fraudulent, deceiving, and unprofessional company around. I was looking to lease a new Toyota Tacoma and turn in my lease that was expiring also a Toyota Tacoma. I went to one dealership that tried to role my over milage, wear and tear, disposition fee, and remaining three payments into the new lease monthly payment. I ended up walking away from that dealership and made the drive to route 44 Toyota where I originally leased the truck. The salesman, Dan Campbell at route 44 helped me when I first arrived. Before looking at any of the trucks I informed him that my current lease was over mileage. I told him I didn’t want any of the other fees to be rolled into the new lease, I wanted Toyota take care of them for me. If that couldn’t be done I said I was just going to buy out my current lease. He said that he can see what can be done. When we sat down and came to a deal on the new lease he informed me that Toyota was taking the old lease and mentioned nothing about turning in the lease to CULA the leasing company. I made a down payment of 1500 with 550 of that going to the first monthly payment. When It came to signing papers my wife signed them while I looked after our two young children on the dealership floor. After signing papers the finance manager came out with a receipt for the first months payment that my wife also made. I questioned them on that because it was already agreed upon that I made that payment. I asked for a refund which he answer that the protection plan that we purchased for $8 would now be $16 because they were using that money to lower the payment for it and not as the first payment in reality. I did not want to be there any longer so agreed on it because the paper work would have to be done over and I had two fussy children. A month later my wife was going through her bank statement and noticed that we were charged the monthly payment for the old lease, which was no longer in our possession. We contacted CULA and was told that we were still responsible for all fees and payments on the old lease because it was being turned into the leasing company by Toyota. All fees would total over $4500 dollars(3 months left on lease, wear and tear, disposition fee, and over milage). They told us that if we didn’t make the 3 remaining monthly payment the truck would be repossessed from the Toyota dealerships lot. We first contacted the salesman dan Campbell through text message to find out what was going on. He was surprised that we were being charged. He then had us deal with general sales manager John Pina. my wife dealt with him. She told me that he was no help and the most unprofessional person she has ever had to deal with. My wife works in the business sector and is constantly dealing with customers so this says a lot about John. She told me that he was yelling at her and said that I was lying to her and did the deal just because I wanted the new truck. We later talked to VP and general manager Tim Bruno who was zero help with the situation telling my wife that this was the deal I agreed on. Basically all parties were just looking out for one another absolutely no customer loyalty. Due to all of this I went over the contract to figure out why there was no consumer protection for this situation. They basically took the lease said they were going to take care of it, realized they weren’t going to make any money so turned it over to the leasing company and put an over$4500 dollar bill on our heads during a pandemic and with two young kids. We never signed anything giving them permission to turn it over to the leasing company even though it says in the contract that we should have filled out a turn in receipt upon turning over the car. The icing on the cake is that we are now just realizing that we were charged over a thousand dollars of the actual sticker price. The pricing throughout the contract isn’t consistent. This is now going on over three months of worrying about the situation. Constantly talking with CULA and the bank to try to figure out a resolution, which is now affecting our credit. This has added to the stress of what is going on with the pandemic and both of us working. This is how a multimillion dollar company treats a loyal customer and a hard working family by conducting fraudulent and deceptive car deals. More

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LEMON PRIUS My brand new PRIUS C 2012 began behaving oddly: first making an explosive impact when the vehicle transitioned from battery to gas motor, then the BRA My brand new PRIUS C 2012 began behaving oddly: first making an explosive impact when the vehicle transitioned from battery to gas motor, then the BRAKE PEDAL traveled to the floor each time the brakes were applied. ROUTE 44 TOYOTA told me that I needed to 'get used to electronic brakes even though this was new behavior by the vehicle. .' The technician was so unfamiliar with the vehicle model, he told me that the warning light on the dashboard was SKID CONTROL. During this nightmare, rather than simply fixing the vehicle, I was stalked, followed, my medical information was shared and much else. An employee posted an unprofessional and slanderous comment on my facebook page. When an astute AAA driver recently went to jump the battery, he realized that the BATTERY GROUND TERMINAL CONNECTION was loose. Brian at Topham's in Middleboro changed the oil, replaced the battery and the BRAKES now function as they should. The BRAKE PEDAL is high, the HILL HOLD feature works as it should. In other words, the vehicle was delivered from the factory with a loose battery ground connection that explains the quirky behavior in endured and NO ONE AT TOYOTA stepped forward to correct such a minor fix. . This was all in addition to requesting my credit report without authorization. More

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Great experience! Tim, the owner and Kris were incredible. When I went in last week, I was in a bad space and panicked with my situation. Kris was extremely friendly an Tim, the owner and Kris were incredible. When I went in last week, I was in a bad space and panicked with my situation. Kris was extremely friendly and made me feel very comfortable. He helped me get through a hard time on a professional and personal level. Tim is such a delightful person! He helped me more than I ever would have expected. I cannot thank either of you enough. Thank you so much for your help!! More

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I would like to say this is my second car within a year, that I bought a Toyota from rt44 in Raynham and both times was great. Sean McCary was superb in his job. He was very helpful and patient with me for that I bought a Toyota from rt44 in Raynham and both times was great. Sean McCary was superb in his job. He was very helpful and patient with me for I am not easy to put up with. also great thanks to owner tim Bruno for his import on the sale of my new car. i would recommend to ask for sean to buy a car from. yours truly frank traniello......p.s. I had a little problem and I called owner tim Bruno to help me and he called me right back and solved the problem quickly. I would recommend rt44 Toyota to one and all. More

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Great experience with Tim, Gary and Joel. Purchased a per-owned 2012 Camry SE. Very happy with the whole experience at Route 44! Highly recommend them! Dave P per-owned 2012 Camry SE. Very happy with the whole experience at Route 44! Highly recommend them! Dave P More

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This dealership had exactly the car that I wanted in stock. They went out of their way to arrange for an extended test drive, and were more than fair with the price. Additionally I drove off with a very stock. They went out of their way to arrange for an extended test drive, and were more than fair with the price. Additionally I drove off with a very clean new car, complete with a full gas tank. Financing through this dealership resulted in an even better rate/deal than the original one that I established independently. Well worth the trip! More

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