Tiffany Wessel
Tiffany Wessel at DCH Kay Honda

Tiffany Wessel | Page 28

Service Advisor

DCH Kay Honda

200 State Route 36
Eatontown, NJ 07724

Contact Me
4.8
671 Reviews

Dealership Experience

11 yrs, 8 mos

4.8

671 Reviews

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671 Reviews of Tiffany Wessel

August 09, 2025

Dealership Rating
Employee Rating

Had a 10:30 appt. for an oil change and tire rotation, i called that i was running late and arrived at 10:40 my car was not taken in until 12:19 and i didn’t leave t More

by venez140
Service Time
Recommend Dealer
No
Aug 13, 2025

DCH Kay Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Ken Kallok Service Director

August 09, 2025

Dealership Rating
Employee Rating

Three visits and bad parts shipped a total waste of time and would never recommend this service department. More

by itpro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 13, 2025

DCH Kay Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ken Kallok Service Director

August 08, 2025

Dealership Rating
Employee Rating

Tiffany went above and beyond in making sure my car was taken care off to my satisfaction. She was responsive, professional, and personable. She kept me updated with the status of my car. I generally alway More

by Hussam.batshon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2025

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

August 07, 2025

Dealership Rating
Employee Rating

My experience was great. Ken & Joe went above and beyond to assure that I was satisfied with the service. Everything went well. I'm very happy and satisfied. More

by ISABELLEIHILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Budner, Justin Raymond

Aug 08, 2025

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Kallok Service Director

August 05, 2025

Dealership Rating
Employee Rating

Justin is a wonderful associate at DCH Honda in Eatontown. He took the time to go over my service needs, explain everything to me and he answered all of my questions. He was polite and kind, making More

by CYMCYMA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

August 04, 2025

Dealership Rating
Employee Rating

I really appreciate bringing my car in to DCH KAY HONDA for their service. I never have a long wait to get my car serviced. The waiting room is always cozy and clean. What a plus 👍🏿! More

by GCUMMINGS26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

August 02, 2025

Dealership Rating
Employee Rating

Svc mgr Ken returned our call and handle our situation professionally. The service writers were very helpful. Thank you!! More

by skiadst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Raymond

Aug 02, 2025

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda. We look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

August 02, 2025

Dealership Rating
Employee Rating

They're upfront about work that needs to be done and the associated costs...even before you arrive. More

by kiera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2025

DCH Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

August 01, 2025

Dealership Rating
Employee Rating

Appointment easily made and taken right on time - greeted by friendly staff and service was completed without incident More

by DRJIKAUFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Budner

Aug 01, 2025

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

August 01, 2025

Dealership Rating
Employee Rating

Very rude, very unaccommodating and the information I received was inconsistent. Waste of time and nothing was done. More

by pahitisweetie324
Service Communication
Recommend Dealer
No
Aug 06, 2025

DCH Kay Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ken Kallok Service Director

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