Tiffany Wessel
Tiffany Wessel at DCH Kay Honda

Tiffany Wessel

Service Advisor

DCH Kay Honda

200 State Route 36
Eatontown, NJ 07724

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4.7
414 Reviews

Dealership Experience

10 yrs, 11 mos

4.7

414 Reviews

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414 Reviews of Tiffany Wessel

August 18, 2025

Dealership Rating
Employee Rating

Dealing with DCH Honda was one of the worst experiences I have ever had with customer service. Tiffany was obnoxious, abusive and even threatening. The used car salesman was extremely rude as well. NEVER sho More

by Ideaction
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

August 16, 2025

Dealership Rating
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Tiffany is an outstanding employee. I had a service problem, and Tiffany fit me into her schedule and helped to respond to the problem. Great customer service!!@ More

by the3berries
Service Price Transparency
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Recommend Dealer
Yes
Aug 16, 2025

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

August 14, 2025

Dealership Rating
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Tiffany is the best! I make sure to go and see her every time I get an oil change. More

by ALYSSA.KLEINMAN902
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 14, 2025

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda. We look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

August 14, 2025

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Employee Rating

The company is very organized and responsive. I always feel I am getting my money’s worth. More

by Michael Heath
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 14, 2025

DCH Kay Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Kay Honda. We look forward to having you as one of our valued customers for many more years to come! Ken Kallok Service Director

August 13, 2025

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Employee Rating

Wonderful staff -knowledgeable and efficient - especially Tiffany Wessel. She swiftly resolved an unexpected problem. Communicates with customer step by step. Always pleasant and accommodating; always clear More

by garylayton
Service Price Transparency
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Recommend Dealer
Yes
Aug 13, 2025

DCH Kay Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Kay Honda! Ken Kallok Service Director

August 12, 2025

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Employee Rating

Responsive and understanding to my needs- always a pleasure to deal with Tiffany Wessel ar DCH Kay Honda More

by COSTTWIN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 12, 2025

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

August 11, 2025

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Employee Rating

Handled my issues quickly and responded to my questions when I had them. Can't argue with that More

by toby.carroll
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 11, 2025

DCH Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Kallok Service Director

August 10, 2025

Dealership Rating
Employee Rating

The service seemed fine at first but when I got in my car all the items from my glove box were strewn across my front seat and floor, I’m guessing because I didn’t purchase the cabin filter replacement. Then More

by fantchamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

DCH Kay Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ken Kallok Service Director

August 10, 2025

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Employee Rating

Check in is quick. Tiffany is great. Like other dealerships, unfortunately, price quotes for replacing cabin and engine air filters is excessive. Especially given how More

by ACSKENNEDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

DCH Kay Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Kay Honda, we look forward to having you as a valued customer for many years to come! Ken Kallok Service Director

August 09, 2025

Dealership Rating
Employee Rating

Had a 10:30 appt. for an oil change and tire rotation, i called that i was running late and arrived at 10:40 my car was not taken in until 12:19 and i didn’t leave t More

by venez140
Service Time
Recommend Dealer
No
Aug 13, 2025

DCH Kay Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Ken Kallok Service Director

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