Thomas Suggs

I had a good experience buying a vehicle at Lokey Volkswagen. Well definitely tell anyone who wants a vehicle to please go here first and see Thomas Suggs. Volkswagen. Well definitely tell anyone who wants a vehicle to please go here first and see Thomas Suggs. More

by jimandmitziyork Verified Customer Verified Customer

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Austin is the nicest and most patient sales person I've ever had the pleasure working with. Everyone at lokey is amazing. The most friendly and warm staff of any dealership I've experienced. A+ rating. ever had the pleasure working with. Everyone at lokey is amazing. The most friendly and warm staff of any dealership I've experienced. A+ rating. More

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(Warning, long review, but this location is indescribable) If I could rate this dealership 100 stars, I would. My boyfriend and I have leased our last 3 vehicles from here. Everyone goes far ab indescribable) If I could rate this dealership 100 stars, I would. My boyfriend and I have leased our last 3 vehicles from here. Everyone goes far above and to take care of you. This location is not the average snoody, competitive car salesman type vibe where they try to sell you anything right when you walk in the door. They take the time to get to know you and your needs. They have taken hours of their time to run numbers and other logistics in order to provide the best fit for both me and my boyfriend. Austin is by far, THE best salesperson and human i've had the pleasure of doing business with. The care he puts forth in making sure all your needs are met, not only in a vehicle but your time spent at the dealership as well. The professionalism, knowledge, kindness, and people skills are unparalelled. I highly recommend taking your business to Austin. I have had an incredible experience with everyone here, but have worked closely alongside Austin, Caleb, Geneva, and Tom. We wouldn't have gotten our cars had it not been for the help of Caleb and Geneva. We've been customers for so many years that we consider them good friends and will happily go out of our way to visit this location to get our cars serviced (we live 3 cities away from this location now). Unlike other dealerships, no one here takes advantage of you, preys on lack of knowledge about cars or finances, or talks down to you if you don't like their first car suggestion. They treat you with dignity, kindness, courtesy, and grace. Lastly, I can't say enough good things about everyone in the service department. I have never been treated better as a human being in my life. More

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Attentive staff and they aim to please. I bought my last 2 cars from them. I bought my last 2 cars from them. More

by Kay Verified Customer Verified Customer

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Tom Suggs was the difference in my buying this car. His patience and guidance throughout the process was exemplary. His patience and guidance throughout the process was exemplary. More

by JRODRIGUEZ223 Verified Customer Verified Customer

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Everyone is just outstanding at their jobs. Everyone you come across is polite and helpful. The advisors are always on point Everyone you come across is polite and helpful. The advisors are always on point More

by hgrossi Verified Customer Verified Customer

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Nice environment, nice people, managers, salesperson, service department advisor (Chris), everyone there is a super nice people. service department advisor (Chris), everyone there is a super nice people. More

by roc200364 Verified Customer Verified Customer

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Excellent Service, extremely customer focus requirements, friendly environment, customer service advisor very knowledgeable and courtesy, manager very attending to customer needs. friendly environment, customer service advisor very knowledgeable and courtesy, manager very attending to customer needs. More

by roc200364 Verified Customer Verified Customer

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I loved my experience purchasing my used vehicle. Tom Suggs was wonderful to work with! However, the financing team was not so easy. After purchasing my car, I was met with a voicemail saying that I Tom Suggs was wonderful to work with! However, the financing team was not so easy. After purchasing my car, I was met with a voicemail saying that I needed to come in to re-sign the financing agreement. It was difficult to get a hold of them, especially Alex, and when I did, it was hard to find a time to come in and re-sign. It has also been very difficulty to understand what Alex was saying. I spent all of my afternoon waiting for the financing team to get organized to complete this task, and it still hasn’t been resolved. I would’ve appreciated it if the financing team at Lokey would be more organized and better at communicating. More

by ihuntviolas Verified Customer Verified Customer

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Lokey VW is the only dealership I recommend to my friends and family. Excellent sales and service based on the five vehicle pirchases and post sales service which I've had over many years. Dependable and rel and family. Excellent sales and service based on the five vehicle pirchases and post sales service which I've had over many years. Dependable and reliable, Friendly and fair pricing. Post purchase free Lifetime oil changes and the amazing service experience has kept me as a lifetime customer as well! More

by brianboggus Verified Customer Verified Customer

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