Thomas Ousley

Very helpful, personable, and professional. Would refer family and friends. Ran out of words to say. Thank you Would refer family and friends. Ran out of words to say. Thank you More

by JUSTBCUZWHY4937 Verified Customer Verified Customer

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I have no clue who Jeremy is, I never met him. Thomas is aa arrogant son of a xxxxx and Tyler should change dealerships. I was ripped off so bad. Will never buy from Jenkins again and this will be Thomas is aa arrogant son of a xxxxx and Tyler should change dealerships. I was ripped off so bad. Will never buy from Jenkins again and this will be all over social media More

by HEATHER1LEXI Verified Customer Verified Customer

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Clean and inside nice atmosphere enjoy the amenities, Joy customer service very pleasant and accommodating customer service very pleasant and accommodating More

by GLORIA.LEWIS755 Verified Customer Verified Customer

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Very impressive dealership, we made an appointment and were welcomed at the door Miranda took care of us making the test drive and negotiating as pressure free as this can be. And Tom in finance added to were welcomed at the door Miranda took care of us making the test drive and negotiating as pressure free as this can be. And Tom in finance added to this as well. We're happy with our purchase and would recommend Jenkins Hyundai to everyone. More

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Great selection of cars, transaction was easy and quick. Timmy was helpful in helping me buy my first car! Thank you!! Timmy was helpful in helping me buy my first car! Thank you!! More

by GUYWOOLBRIGHT Verified Customer Verified Customer

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I purchased a 2025 Hyundai Elantra yesterday (5/5/2025). Although the car itself is great, I did have an issue that was promptly resolved. I was told that in order to get a particular rebate, I needed to Although the car itself is great, I did have an issue that was promptly resolved. I was told that in order to get a particular rebate, I needed to finance the car. Since I planned to pay for the car in full to avoid interest charges, I asked if there were any penalty charges if I paid off the loan early. Both the sales rep and the finance rep told me "no". They said that I would only have to pay the interest up to the time that I paid the amount off in full. In fact, I was told that I could pay off the balance as soon as I received the financial statement, which they estimated to be 2-3 weeks. When I had more time to review the contract after leaving the dealership, I read in the fine print that there is a $75 charge if I do not keep the loan agreement for at least 6 months. Justifiably upset at reading this provision, I contacted the company later that day. To their credit, I received a call today, informing me that they would waive this provision of the contract or reimburse me for the $75 if I was later charged this amount after the loan is paid off. The only suggestion I can make is to read through everything in these contracts before signing them because what you are told may not match the contract. I'm just happy that they resolved my issue so promptly. More

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I have not had the best experience at Jenkins. I want to see all the “numbers and breakdown” while I am making my mind up, not after the fact. Need to be more transparent. Received follow up let I want to see all the “numbers and breakdown” while I am making my mind up, not after the fact. Need to be more transparent. Received follow up letter from Adam. I called 3 times and he never returned my call! Poor customer service More

by SHIRLEY.AUSTIN Verified Customer Verified Customer

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Just wanted to know how much for the car. Not how much the payments were going to be. Did not plan on financing anyway. Not how much the payments were going to be. Did not plan on financing anyway. More

by TJM777 Verified Customer Verified Customer

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Great experience. Very accommodating in finding me the car I was interested in purchasing. Highly recommend! Very accommodating in finding me the car I was interested in purchasing. Highly recommend! More

by GATORRN Verified Customer Verified Customer

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The customer service was outstanding as is the vehicle SUV. Not my first purchase there. SUV. Not my first purchase there. More

by MTV1985 Verified Customer Verified Customer

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