Thomas Gernhart | Page 7

Brought car in for recall on fuel pump motor. Had to bring my car back because service dept did not reinstall float. When I dropped car off Tom was condescending to me when I was explaining what Had to bring my car back because service dept did not reinstall float. When I dropped car off Tom was condescending to me when I was explaining what was happening with car. When I picked up car 3 hours later he didn’t even remember who I was at all! Very unprofessional. More

by EROBIN17 Verified Customer Verified Customer

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I don’t write reviews about anyone or anything. Please don’t ask again or I will not rate you well Please don’t ask again or I will not rate you well More

by rkukla52 Verified Customer Verified Customer

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Tom always provides great service. I was also able to work with Anthony Johnson during my pickup. I was also able to work with Anthony Johnson during my pickup. More

by LABADIES Verified Customer Verified Customer

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Tom always goes above and beyond. I would also like to mention Anthony Johnson for his help. I picked up my car after Tom left for the day, and I had a question regarding my invoice. I would also like to mention Anthony Johnson for his help. I picked up my car after Tom left for the day, and I had a question regarding my invoice. I asked the cashier, and the reply was I’m just the cashier. I asked if there was someone else that could help, and was told Tom had already left for the day. I said there has to be a manager that can help. Anthony overheard our conversation and said he would be happy to help me as soon as he finished with his customer. Anthony was able to resolve my issue very quickly. Brandon Honda has a great team. As I mentioned before, Tom always exceeds my expectations. More

by LABADIES Verified Customer Verified Customer

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Tom G was great. Everything was done what he told us. Done on time No problems what so ever I give tom G a 10 star Everything was done what he told us. Done on time No problems what so ever I give tom G a 10 star More

by popcornmasters Verified Customer Verified Customer

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I had a cluster issue that was already denied once by the warranty company. I recorded the issue over the next year and Tom made sure the warranty company didn't deny my claim once more. warranty company. I recorded the issue over the next year and Tom made sure the warranty company didn't deny my claim once more. More

by kitty3104 Verified Customer Verified Customer

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My service advisor Thomas was helpful in explaining the service my Honda needed and the recalls involving my model. My vehicle repairs were completed ahead of scheduled pick up time. service my Honda needed and the recalls involving my model. My vehicle repairs were completed ahead of scheduled pick up time. More

by taylorbug01 Verified Customer Verified Customer

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Horrible customer service. They started working on my car before I even ok ‘d them to work on it They started working on my car before I even ok ‘d them to work on it More

by SAMANTHALIBERIS Verified Customer Verified Customer

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Got in at 8 appointment at 9. Waited 4 hours for oil change and transmission flush. Unacceptable! Waited 4 hours for oil change and transmission flush. Unacceptable! More

by jgavina05 Verified Customer Verified Customer

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There are a lot of dealerships that take advantage of women. I feel like Tom did not do that and he took great care of me. My dad was out of town and I don’t trust dealerships, but I did trust Tom. He ga women. I feel like Tom did not do that and he took great care of me. My dad was out of town and I don’t trust dealerships, but I did trust Tom. He gave me a price of the services and it remain the same. Please keep him. More

by Cirizarry93 Verified Customer Verified Customer

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