Thomas Farris | Page 6

I am extremely disappointed with my experience at Regal Honda, specifically with Thomas and the team handling my vehicle trade-in. After purchasing a car and trading in my previous vehicle, I was assured t Honda, specifically with Thomas and the team handling my vehicle trade-in. After purchasing a car and trading in my previous vehicle, I was assured that the balance on my trade-in would be paid off promptly. Unfortunately, that did not happen. It has now been almost two months, and my previous auto loan is in delinquent payment status because Regal Honda failed to pay off the trade-in within the required timeframe under Florida law—which typically mandates payment within 10 days. This delay has put my credit at risk and caused significant stress and frustration, all due to their negligence. To make matters worse, instead of taking full accountability and correcting the situation properly, I was offered a $500 gift card—clearly intended to persuade me to change or remove my negative reviews. This felt like a clear attempt to cover up poor business practices rather than take meaningful responsibility. I expected honesty, transparency, and professionalism from Regal Honda, and sadly this experience delivered none of those things. I strongly urge anyone considering doing business here to proceed with caution, document everything, and make sure the dealership follows through on their obligations—because they certainly didn’t in my case. More

by Cmckenna1 Verified Customer Verified Customer

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Bradley after listening showed us different models with different features and made the process smooth. There was not a lot of going back and forth, simple to point different features and made the process smooth. There was not a lot of going back and forth, simple to point More

by MARKDWINTERS Verified Customer Verified Customer

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Didn't spend much time w Tom as he went home b/c it was late Overall good experience there. late Overall good experience there. More

by mahef Verified Customer Verified Customer

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I was pleased but could have received more instructions on vehicles computerized applications of car on vehicles computerized applications of car More

by kollasch Verified Customer Verified Customer

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Very welcoming and accommodate all my needs, I would recommend them anytime! Just wow thanks recommend them anytime! Just wow thanks More

by fmonrose Verified Customer Verified Customer

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Bought our 8th Honda and as always, a smooth and professional transaction. Issa, Thomas, Cris and Freddy worked with me to get the vehicle I wanted at the right price with a fair offer for my trade. professional transaction. Issa, Thomas, Cris and Freddy worked with me to get the vehicle I wanted at the right price with a fair offer for my trade. Highly recommend the Regal team. More

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They are very engaging and personable to deal with. We have bought multiple cars from them over 30 years. We have bought multiple cars from them over 30 years. More

by Toho95 Verified Customer Verified Customer

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You need to give them a chance at meeting your automotive needs... You won't be disappointed! needs... You won't be disappointed! More

by bravoray41 Verified Customer Verified Customer

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Regal Honda is the best place to shop for your next vehicle! They provide top notch customer service and are experts in their trade. They make you feel so welcomed and valued. My husband and I both wal vehicle! They provide top notch customer service and are experts in their trade. They make you feel so welcomed and valued. My husband and I both walked out with brand new vehicles! A very special thanks to Levi for helping us and making the process so smooth and easy! We are grateful and thankful for this wonderful dealership! More

by JCHAVIRA13 Verified Customer Verified Customer

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Was promised a second key phob at signing contract now it's been two months and still the promise has not full filled I guess we where lied to at singing dealers contract it's been two months and still the promise has not full filled I guess we where lied to at singing dealers contract More

by markbrown915 Verified Customer Verified Customer

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