Dealership Experience
9 yrs, 1 mo
Industry Experience
11 yrs, 5 mos
302 Reviews
Write a Review302 Reviews of Thomas Farris
August 06, 2021
Excelente service, from picking up SUV, Travis texting that it arrived at shop and texting when work completed. Great job Travis, Andre and Thomas.,,👍T that it arrived at shop and texting when work completed. Great job Travis, Andre and Thomas.,,👍T More
Other Employees Tagged: Andre, Travis.
August 03, 2021
I was quickly taken care of without being pressure ,salesman was professional throughout the process. I bought the vehicle that I was looking for and really was not looking to buy that day , ,salesman was professional throughout the process. I bought the vehicle that I was looking for and really was not looking to buy that day , More
Other Employees Tagged: Austin Hernandez
July 20, 2021
Dealership was willing to go the extra mile to get our business. The whole process was smooth and easy. No pressure and I appreciate that when purchasing a car. business. The whole process was smooth and easy. No pressure and I appreciate that when purchasing a car. More
Other Employees Tagged: Andre Betances
July 20, 2021
Quick in and out. Great experience. I would definitely buy another car from the location. David was great and Thomas were both great people to work with. buy another car from the location. David was great and Thomas were both great people to work with. More
Other Employees Tagged: David
July 20, 2021
Used the Costco pricing program. Very convenient. The car we wanted was not on the lot, but Dave and the manager made us a great offer on an upgraded model. we wanted was not on the lot, but Dave and the manager made us a great offer on an upgraded model. More
Other Employees Tagged: David Schultz
July 20, 2021
I have bought many cars through my life and when I stopped in to Regal on Friday 7/16 I wasn't sure if I was set on buying the CRV's that I had narrowed it down to, that Baziel the salesman pulled up stopped in to Regal on Friday 7/16 I wasn't sure if I was set on buying the CRV's that I had narrowed it down to, that Baziel the salesman pulled up front for me to look at. I was only there an hour and a half and was able to test drive 2 cars, then given figures on what it would cost me (which were nowhere near what I wanted to pay a month for any car), then I talked to Tom, the manager and we worked out the figures and stuck our deal. I came back the next morning and met with Eric Allen and signed all the paperwork. What a great group of guys you have at this dealership! More
Other Employees Tagged: Andre Betances, Baziel Cabrera, Kelly Wilkes, Eric Allen, Finance
July 06, 2021
They tried to play games and force me in to buying an over priced car. I rejected the exchange offer and the service rep said the part is not in stock and was not able to give a eta. I book a towing serv over priced car. I rejected the exchange offer and the service rep said the part is not in stock and was not able to give a eta. I book a towing service and show up to tow my car to another repair shop and suddenly the part is in stock and is being worked on. Also the repairs recommended on car were in excess of 5000. I am not buying another Honda just because regal is the dealer in Lakeland. Never again in regal More
Other Employees Tagged: Chrissy Hartman, Sheron Wilkins , Rob Young
July 05, 2021
Thank you for being so accommodating and helpful! This is the first time I have not been stressed about buying a car. Sheron & Freddy are true gentlemen and made the whole experience a great one. the first time I have not been stressed about buying a car. Sheron & Freddy are true gentlemen and made the whole experience a great one. More
Other Employees Tagged: Sheron Wilkins , Freddy- Finance Dept., 5 stars
July 02, 2021
Customer service, professionalism, attentiveness, politeness all superb from sales personnel to sales managers. I was more than ok with paying sticker price they earned it!! Financing Dept was rou politeness all superb from sales personnel to sales managers. I was more than ok with paying sticker price they earned it!! Financing Dept was rough almost walked away from the deal. Sales manager Thomas stepped in and made it better I will be back next month for another car Thank you to both the sales guys that helped me out making the deal and for their patience More
Other Employees Tagged: Sheron Wilkins , Baziel Cabrera, Sammy De La Rosa

