As someone who doesn't know (or even want to know!) much about actual vehicles, I love working at Heritage Ford because I care about the people who drive them. Heritage is the only dealership with which I have experience that not only allows complete transparency, we insist upon it ~ and what a breath of fresh air that is to our car buyers. The auto financing process can be quite confusing and nerve-wracking; my goal is to walk you gently through it, leaving you feeling comfortable about each decision you've made. When I'm not guiding consumers through the car-buying process, I'm cozied up at home with my menagerie of pets, watching & listening to true crime documentaries. I have two handsome, outstanding sons and a beautiful, perfect daughter-in-law, and we spend as much time together as possible. I hope to meet you the next time you're in our showroom buying your next Ford!
Read moreDealership Experience
5 yrs, 1 mo
Industry Experience
28 yrs, 3 mos
368 Reviews
Write a Review368 Reviews of Theresa Moss
November 05, 2025
I had another dealership approach me about trading vehicles. I wasn't completely happy with them so I went back to Heritage and they were able to make a great deal happen. The best people to work wi vehicles. I wasn't completely happy with them so I went back to Heritage and they were able to make a great deal happen. The best people to work with and they made the process so easy. In the end, I got the car that I wanted and drove away a happy customer. I would recommend that before making a final decision somewhere else, visit Heritage. You won't be disappointed. More
Other Employees Tagged: Bill LaBonte, Jake Dwinell, Zack Roberts
November 02, 2025
The people I worked with were fantastic I couldn’t have asked for nicer more helpful people I would absolutely recommend Heritage to everyone I know asked for nicer more helpful people I would absolutely recommend Heritage to everyone I know More
Other Employees Tagged: Zack Roberts, Olin Brown
November 01, 2025
Very professional and welcoming. I had a very positive experience, every employee was super helpful very considerate. I had a very positive experience, every employee was super helpful very considerate. More
Other Employees Tagged: Zack Roberts, Olin Brown
October 31, 2025
Charlie, Marc and Theresa made our truck purchase a very positive experience. They were honest, efficient and very thorough through the whole process. Because of their dedication they stayed late to finish positive experience. They were honest, efficient and very thorough through the whole process. Because of their dedication they stayed late to finish the transaction saving us a very long return trip and lost time at work! Charlie stayed with us through the whole process even walking us out to the truck and taking a celebratory picture for us. My wife and I sincerely thank the Heritage team for making a difference. More
Other Employees Tagged: Charlie Moriarty, Marc Halliday
October 28, 2025
Very happy camper after driving away with my certified pre-owned Ford! Bill was incredibly knowledgeable of the Maverick I came to look at, giving me the confidence to pull the trigger on my dream truck! pre-owned Ford! Bill was incredibly knowledgeable of the Maverick I came to look at, giving me the confidence to pull the trigger on my dream truck! As a first time buyer, his respect and kindness made me feel comfortable while discussing budget and finances and his team was very accommodating while we were at the dealership! I would recommend Bill and the Heritage team to anyone looking to purchase a vehicle! More
Other Employees Tagged: Bill LaBonte, Marc Halliday , Conor Donahue
October 17, 2025
What can I say! Just purchased our 7th vehicle from Bill Labonte and the service just keeps getting better. I sent Bill a list of options that I was interested in ha Just purchased our 7th vehicle from Bill Labonte and the service just keeps getting better. I sent Bill a list of options that I was interested in having in a new Ranger and Bill delivered. If your looking for someone honest, who listens to your needs and wants Bill is your guy. Bill and Heritage Ford treat you like family. More
Other Employees Tagged: Bill LaBonte
October 14, 2025
Bill LaBonte was fantastic at letting me focus on the one pre-owned car I was interested in. My daughter and I took it out for maybe an hour. He was fabulously knowledgeable about every question I had. It pre-owned car I was interested in. My daughter and I took it out for maybe an hour. He was fabulously knowledgeable about every question I had. It was a perfect match, and he married us!!! More
Other Employees Tagged: Bill LaBonte, Zack Roberts
October 11, 2025
I recently bought a Ford Explorer from Heritage Ford, which is our go-to dealership! Olin was so pleasant and helpful, and made the experience an enjoyable one. He did a great job explaining options and which is our go-to dealership! Olin was so pleasant and helpful, and made the experience an enjoyable one. He did a great job explaining options and the features of the vehicle, without any pressure or overbearing sales techniques. He’s a bright young man who will go far! Thank you, Olin. Theresa was also extremely helpful in explaining the contracts and options, and very enjoyable to work with. I appreciate you both and am thankful for the great experience and my new car! Love the Explorer! More
Other Employees Tagged: Olin Brown , Olin’s Manager, I can’t remember his name, sorry!
September 30, 2025
Easy to work with and didn’t make me feel like an inconvenience with all of my questions! inconvenience with all of my questions! More
Other Employees Tagged: Nathan Wardwell
September 17, 2025
Everything was smooth and accommodating. Noah was awesome. Attentive but not pushy. He is kind and personable, professional and thorough. I came into browse only but ended up going through N Noah was awesome. Attentive but not pushy. He is kind and personable, professional and thorough. I came into browse only but ended up going through Noah and heritage because I didn’t feel pressured. Even the finance manager was kind and personable! They handled everything well. I will be using the dealer for service and will buy future vehicles here. Highly recommend More
Other Employees Tagged: Noah Adams

