Theresa Moss
Theresa Moss at Heritage Ford

Theresa Moss

Finance Manager

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

Contact Me
5.0
366 Reviews

As someone who doesn't know (or even want to know!) much about actual vehicles, I love working at Heritage Ford because I care about the people who drive them. Heritage is the only dealership with which I have experience that not only allows complete transparency, we insist upon it ~ and what a breath of fresh air that is to our car buyers. The auto financing process can be quite confusing and nerve-wracking; my goal is to walk you gently through it, leaving you feeling comfortable about each decision you've made. When I'm not guiding consumers through the car-buying process, I'm cozied up at home with my menagerie of pets, watching & listening to true crime documentaries. I have two handsome, outstanding sons and a beautiful, perfect daughter-in-law, and we spend as much time together as possible. I hope to meet you the next time you're in our showroom buying your next Ford!

Dealership Experience

5 yrs, 1 mo

Industry Experience

28 yrs, 3 mos

5.0

366 Reviews

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366 Reviews of Theresa Moss

November 01, 2025

Dealership Rating
Employee Rating

Very professional and welcoming. I had a very positive experience, every employee was super helpful very considerate. More

by Logan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Roberts, Olin Brown

October 31, 2025

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Employee Rating

Charlie, Marc and Theresa made our truck purchase a very positive experience. They were honest, efficient and very thorough through the whole process. Because of their dedication they stayed late to finish More

by Vernice Buck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Moriarty, Marc Halliday

Oct 31, 2025

Heritage Ford responded

Vern, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie and our team to shop for and bring home your new Super Duty, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Super Duty!

October 28, 2025

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Very happy camper after driving away with my certified pre-owned Ford! Bill was incredibly knowledgeable of the Maverick I came to look at, giving me the confidence to pull the trigger on my dream truck! More

by Carley H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte, Marc Halliday , Conor Donahue

Oct 29, 2025

Heritage Ford responded

Carley, Thank you for taking the time to share your feedback, and congratulations on taking home your dream truck! We are pleased to hear that you enjoyed working with Bill and our team to shop for your new Maverick, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 17, 2025

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What can I say! Just purchased our 7th vehicle from Bill Labonte and the service just keeps getting better. I sent Bill a list of options that I was interested in ha More

by Vermonter18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

Oct 20, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are so glad to hear that you have continued to enjoy working with Bill, and that he was able to help make sure Ford #7 meets your needs perfectly. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

October 14, 2025

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Bill LaBonte was fantastic at letting me focus on the one pre-owned car I was interested in. My daughter and I took it out for maybe an hour. He was fabulously knowledgeable about every question I had. It More

by Logan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte, Zack Roberts

Oct 15, 2025

Heritage Ford responded

Logan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill, and that he was able to help make sure your new Ford was the perfect fit for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

October 11, 2025

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I recently bought a Ford Explorer from Heritage Ford, which is our go-to dealership! Olin was so pleasant and helpful, and made the experience an enjoyable one. He did a great job explaining options and More

by Dawnmarieblack614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Olin Brown , Olin’s Manager, I can’t remember his name, sorry!

Oct 15, 2025

Heritage Ford responded

Dawn Marie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin and Theresa to shop for and bring home your new Explorer, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 30, 2025

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Easy to work with and didn’t make me feel like an inconvenience with all of my questions! More

by Natalye.emery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Wardwell

Sep 30, 2025

Heritage Ford responded

Natalye, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan to shop for your new Explorer, and that he was able to help answer all your questions to find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 17, 2025

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Everything was smooth and accommodating. Noah was awesome. Attentive but not pushy. He is kind and personable, professional and thorough. I came into browse only but ended up going through N More

by Jwb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Adams

Sep 18, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah and our team to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 08, 2025

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My work schedule is absolutely crazy. Olin worked thru my time issues to help me find the right truck. He was very calm and smooth through all of it to ensure that there were no issues. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Olin Brown

Sep 15, 2025

Heritage Ford responded

Chris, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin to shop for your new Ford, and that he was able to make sure everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 16, 2025

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Employee Rating

I had an amazing experience with Heritage Ford. I live out of state and had been checking many dealerships near me for a specific car, but I finally found the perfect one online at Heritage. From t More

by Christievlk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Adams

Aug 18, 2025

Heritage Ford responded

Christie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah and Theresa to shop for your new Bronco, and that they were able to make sure the long-distance purchase process went smoothly for you! While we understand that we won't be seeing you for your Bronco's regularly scheduled maintenance, please feel free to let us know if you have any questions about it's features or care in the future, Until then, safe travels!

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