Theresa Moss
Theresa Moss at Heritage Ford

Theresa Moss

Finance Manager

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

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5.0
344 Reviews

As someone who doesn't know (or even want to know!) much about actual vehicles, I love working at Heritage Ford because I care about the people who drive them. Heritage is the only dealership with which I have experience that not only allows complete transparency, we insist upon it ~ and what a breath of fresh air that is to our car buyers. The auto financing process can be quite confusing and nerve-wracking; my goal is to walk you gently through it, leaving you feeling comfortable about each decision you've made. When I'm not guiding consumers through the car-buying process, I'm cozied up at home with my menagerie of pets, watching & listening to true crime documentaries. I have two handsome, outstanding sons and a beautiful, perfect daughter-in-law, and we spend as much time together as possible. I hope to meet you the next time you're in our showroom buying your next Ford!

Dealership Experience

4 yrs, 8 mos

Industry Experience

27 yrs, 10 mos

5.0

344 Reviews

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344 Reviews of Theresa Moss

June 23, 2025

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Employee Rating

Everyone from sales to F and I staff and service writer and technicians are professionals. I’ve purchase 4 vehicles from them and have no reason to go anywhere else More

by jimc347
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 18, 2025

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Our Sales Consultant (Charlie) and Financial Services Manager (Theresa) were great to work with. They were knowledgeable, professional and cordial. We were surprised at how efficiently the whole purcha More

by bojaxon56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Moriarty

Jun 18, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie and Theresa to shop for and bring home your new Ford, and that everything went so smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 16, 2025

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Ryan was a pleasure to work with. The first time buying a vehicle from Heritage Ford commercial, and the whole team was very professional. More

by chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Fish

Jun 17, 2025

Heritage Ford responded

Chris, Thank you for taking the time to share your feedback, and welcome to the H-Team family! We are so glad to hear that you enjoyed working with Ryan, and that your first purchase experience went smoothly. We look forward to seeing you again when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 04, 2025

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Bought a 2025 Ford Maverick and Olin was great to work with - very communicative, friendly, positive, personable. Didn't try to push anything - genuinely wanted to help me find the vehicle I was after. To More

by shweiss30
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Olin Brown

Jun 05, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin to shop for your new Maverick, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Maverick!

June 04, 2025

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I was in need of a new vehicle and I walked in and was taken care of by Bill Labonte and walked out of there with the right vehicle at the price I was looking for. The team stayed late and processed the p More

by jappleton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill LaBonte

Jun 05, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 03, 2025

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Employee Rating

I loved the climate at Heritage Ford. Seems like a culture of friendly professionalism. I mostly worked with Ryan Fish and Theresa Moss. Both of them were knowledgeable and informative More

by Satisfied buyers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Fish

Jun 03, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that your enjoyed working with Ryan and Theresa to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 30, 2025

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The staff was friendly, knowledgeable and professional. I let them know that I had limited time available and they expedited the process beyond my expectations. More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Roberts, Conor Donahue

May 30, 2025

Heritage Ford responded

Jeff, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Conor and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 19, 2025

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JD was super friendly, helpful and knowledgeable. He puts you at ease and is a good listener, you get the sense that he is genuinely caring. He understood what we were looking for and worked with us More

by jc4dunn
Recommend Dealer
Yes

Other Employees Tagged: Marc Halliday, JD Herlihy

May 20, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with JD to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 17, 2025

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Employee Rating

Heritage had a good selection of trucks to choose from and the ability to set up a time slot with Olin was helpful. He made sure that the truck I wanted to look at was ready for a test drive. Olin stayed More

by mdgroening8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Olin Brown

May 19, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin to shop for your new truck, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 11, 2025

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Employee Rating

I have been buying trucks from them for years I always get good deals and great service when need thank you for being there More

by t.ladeau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Wardwell

May 12, 2025

Heritage Ford responded

Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice over the years! We are so glad to hear that you have continued to enjoy working with our team, and that Nathan and Theresa were able to help make shopping for your newest truck another smooth experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

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