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Theresa Darrow

Overview Reviews (648) Inventory (220)

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Theresa Darrow

Service Advisor

Piazza Honda of Reading

915 Lancaster Ave
Reading, PA 19607

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4.9

648 Reviews

Overview Reviews (648) Inventory (220)

4.9

648 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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648 Reviews of Theresa Darrow

August 03, 2025

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Employee Rating

Black all over my steering wheel shifter and door handles. They washed my car before because of this, this time they left it as is. And there is an extra part in my trunk that wasn’t put back in that handles. They washed my car before because of this, this time they left it as is. And there is an extra part in my trunk that wasn’t put back in that I don’t know where it belongs. More

by DAVED2GARCIA

Verified Customer

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Recommend Dealer

Yes

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August 03, 2025

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Teresa handled my service request with a great attitude and attention to detail. I was advised on time about additional services and everything completed on time and attention to detail. I was advised on time about additional services and everything completed on time More

by RJLORENZ1709

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz

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July 31, 2025

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Fixed a problem that was caused by a previous recall without issue. Easy to deal with without issue. Easy to deal with More

by CHRISDONOFRIO

Verified Customer

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Recommend Dealer

Yes

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Aug 01, 2025 -

Piazza Honda of Reading responded

We really appreciate you taking the time to leave Piazza Honda of Reading this awesome review, thank you!

July 31, 2025

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Pleasant, attentive staff. Work done efficiently and on time. Went the extra mile to assess an issue I had. Work done efficiently and on time. Went the extra mile to assess an issue I had. More

by ACESEDGLEY

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Aug 01, 2025 -

Piazza Honda of Reading responded

We're glad to hear our team went the extra mile to assist you! Thank you for choosing Piazza Honda of Reading and for sharing your positive feedback!

July 31, 2025

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We have been buying cars for years at this location and so have my parents. Always happy with service and staff. so have my parents. Always happy with service and staff. More

by SKSTEVENSON4

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 01, 2025 -

Piazza Honda of Reading responded

We love hearing from our loyal customers! Thank you for trusting Piazza Honda of Reading with your business over the years! We’ll see you next time! Safe travels!

July 30, 2025

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Super friendly place and they explained everything very clearly. Nice and easy shutter service, always go there if my car has any problems. clearly. Nice and easy shutter service, always go there if my car has any problems. More

by KIDDY582

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Jul 31, 2025 -

Piazza Honda of Reading responded

We are grateful for your feedback! Thank you for trusting our Piazza Honda of Reading Service Team with your vehicle.

July 30, 2025

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Employee Rating

Good service reps get you Lyft or Shuttle ride home if needed and back for pickup Kumar’s patience and manner was excellent Theresa always on top things gets me right needed and back for pickup Kumar’s patience and manner was excellent Theresa always on top things gets me right More

by none25

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Kumar Driver Denisa Sales

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Jul 30, 2025 -

Piazza Honda of Reading responded

Thank you for highlighting our team's excellent service and support, especially Kumar's patience and Theresa's proactive approach. We appreciate your business and look forward to serving you again at Piazza Honda of Reading! Safe travels!

July 30, 2025

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My car was done when I was told it would be ready. The service advisor Teresa was very professional and courteous. The service advisor Teresa was very professional and courteous. More

by LRUHE

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

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Jul 30, 2025 -

Piazza Honda of Reading responded

It means the world to hear that Teresa had your Service done on time and handled things with professionalism and courtesy! Thank you for trusting Piazza Honda of Reading with your business! Safe travels ahead!

July 29, 2025

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A ++++++ service knowable well trained staff friendly On time a good value Wes and staff On time a good value Wes and staff More

by TRMORGAN45

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Joe Walker, Wesley Wixon, JON BARTH

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Jul 30, 2025 -

Piazza Honda of Reading responded

Thank you for the positive feedback about Wes & the team here at Piazza Honda of Reading! We appreciate your support and look forward to seeing you again next time!

July 28, 2025

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Employee Rating

Excellent service department and dealership. Always a pleasant experience and work completed as promised and on time. Always a pleasant experience and work completed as promised and on time. More

by SCHAEF2235

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 29, 2025 -

Piazza Honda of Reading responded

Thank you for the feedback! We're pleased to know you had a great experience with our service team at Piazza Honda of Reading. Safe travels until we see you next time!

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