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Theo Todd
Theo Todd at Serra Nissan

Theo Todd

Finance Manager

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4.6
11 Reviews
4.6

11 Reviews

Write a Review

11 Reviews of Theo Todd

September 22, 2025

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Employee Rating

Go somewhere else. Switched vehicles with a damaged. Then poorly repaired it. ruined new vehicle. More

by kymochoa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Billy Baker , Sales Manager

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Sep 23, 2025

Serra Nissan responded

We are sorry to hear about your experience, and we apologize for the inconvenience. Once we identified the damage to your vehicle, we sent it to a vendor to complete the repair, however it was not up to par with our standards. We have since switched vendors in light of this experience, but we recognize the inconvenience. We encourage you to call us at 205-856-2544 if you would like to discuss this situation with a manager.

September 18, 2025

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Employee Rating

This is a great place to get a car. The people who work here are great and they work with you on everything. More

by meghanholsomback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell, Ashley Meeks, Dragon Zheng, Amanda Badgwell

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Sep 19, 2025

Serra Nissan responded

Thank you for an awesome review, Meghan! We greatly appreciate your trust in our team for your vehicle needs, and glad to hear about your excellent experience. We hope we can earn your time and business in the future, and we look forward to serving you!

September 03, 2025

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Employee Rating

Very friendly and eager to help and not pushy. Had what I was looking for and within my price range. More

by Anthonycharr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Borja

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Sep 04, 2025

Serra Nissan responded

Anthony, thank you for your great review - we are so glad you were able to find a great vehicle here at Serra Nissan! We thank you for choosing our team, and we hope that we can continue to serve you for any future vehicle needs.

July 28, 2025

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Employee Rating

Very good experience. Will buy another auto there in the future or recommend family or friends. . More

by Lw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Baker

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Jul 29, 2025

Serra Nissan responded

Thank you for your positive review, and for trusting our team here at Serra Nissan with your new vehicle needs! We welcome you to the Serra family, and we look forward to the next time we are able to assist you or your family with any sales or service needs!

July 18, 2025

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Employee Rating

Handled sale with kindness and very helpful. It was fast,complete and with friendliness. Thanks More

by Scr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Lloyd , ? Can't remember her name

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Jul 19, 2025

Serra Nissan responded

Thank you for your great review and for choosing Serra Nissan for your new vehicle! We are proud to have served you and sincerely thank you for your time and business. We hope we can serve you again and provide an even more incredible experience!

June 12, 2025

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Employee Rating

Great service. Mr Curtis is a great manager and will do anything for his customers! Bryan in the used car department is also great! More

by Kayla Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Ibarra, Angel Borja, Curtis Lloyd, Scott Fuller, Courtney Wilson, Zac Willis, Ashley Meeks, Dragon Zheng

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Jun 13, 2025

Serra Nissan responded

Thank you for your 5-star review! We are grateful to have had the opportunity to serve you, and are glad to hear about your great experience with our service center. We hope to earn your time and business in the future as well!

May 02, 2025

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Employee Rating

Angel was amazing! Very helpful and understanding. Really got us what we wanted! Good seller. Very happy with my purchase! More

by Mnmedina16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Borja

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May 05, 2025

Serra Nissan responded

This is wonderful to hear - congratulations on your new car! We are very grateful that you chose our team here at Serra Nissan, and we appreciate the time and business spent with us. We look forward to serving you for any future vehicle needs!

April 25, 2025

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Employee Rating

I was very satisfied with your service and I will definitely come again thank you very much More

by tejunias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell, Ashley Meeks, Dragon Zheng

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Apr 26, 2025

Serra Nissan responded

Thank you for this stellar review - we are so glad to hear about your great experience! We greatly appreciate you trusting our team at Serra Nissan for your vehicle's service, and are thankful for your time and business. We hope you will continue to see us for any future vehicle needs, and share your experience with friends and family!

March 27, 2025

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Employee Rating

Easy Process really i love the way they accommodated me but it took a couple hours to get the specific car i wanted More

by Zhaniaburt17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Baker, Vince Lavender

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Mar 28, 2025

Serra Nissan responded

Thank you for your feedback, Zhania! We are so grateful that you chose Serra Nissan for your new vehicle, and we want to thank you for your time and business spent with us! We appreciate the feedback as we seek to continually improve our customers' experience!

March 22, 2025

Dealership Rating
Employee Rating

They did a great job We will be back for our next service.see you on our next oil change More

by fontanadonovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell, Ashley Meeks, Dragon Zheng

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Mar 24, 2025

Serra Nissan responded

Thank you for your great review - we are so glad to hear about your experience with our service center! We thank you for trusting our team with your vehicle's service, and we are glad to have you as part of the Serra family! We look forward to earning your time and business again and serving you in the future.

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