Terry Ramey
Terry Ramey at Metro Lexus

Terry Ramey

Lexus Master Certified Sales and Leasing Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
296 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs

Industry Experience

39 yrs, 3 mos

Specialties & Trainings

Certified

5.0

296 Reviews

Write a Review

296 Reviews of Terry Ramey

June 27, 2025

Dealership Rating
Employee Rating

It is ALWAYS a pleasure working with Terry Ramey Excellent at her knowledge!. Would refer. More

by Jwesner
Recommend Dealer
Yes
Jun 30, 2025

Metro Lexus responded

We are glad to hear that Terry provided excellent service. Thanks for choosing Metro Lexus.

June 25, 2025

Dealership Rating
Employee Rating

This dealership’s employees are family. Customers are not numbers! We are treated individually with respect, kindness , and utmost professionalism. More

by Lizkinyua
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Cameron Lara

Jun 25, 2025

Metro Lexus responded

Lizkinyua, thank you for recognizing the personalized service at Metro Lexus! We're glad to hear that our team made you feel like family. Your kind words mean a lot to us!

June 23, 2025

Dealership Rating
Employee Rating

The best and most friendly personnel of any dealership I visited during my recent exploration of new car possibilities. The welcome by Peter, introduction of Michael and working with Terry exceeded any othe More

by Betsjoshu
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Peter Mapp

Jun 24, 2025

Metro Lexus responded

We're excited to hear that our team at Metro Lexus made such a positive impression during your visit! It's wonderful knowing Peter, Michael, and Terry provided you with an exceptional experience. Whenever you're ready for a new vehicle in the future, we'll be here to assist!

June 22, 2025

Dealership Rating
Employee Rating

Terry was very professional, kind, informative and responsive to all questions . She was patient and made whole process seamless. More

by Adiparik07
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 23, 2025

Metro Lexus responded

Thank you for sharing your experience with Terry and the team at Metro Lexus! We're happy to hear that she made the process seamless and informative. We appreciate your feedback!

June 22, 2025

Dealership Rating
Employee Rating

This was truly my best car buying experience. With Terry in charge of the process it all went so smooth. David in financing and Tysean in tech made it even better. If you are going to buy a ne More

by Elklake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Tysean Yorke

Jun 23, 2025

Metro Lexus responded

We're happy to hear that Terry, David, and Tysean made your car buying experience at Metro Lexus so smooth and enjoyable! Thank you for recommending us as the go-to place for a new Lexus. Enjoy your new ride!

June 20, 2025

Dealership Rating
Employee Rating

Very pleasant atmosphere and it was a pleasure working with Terry Ramsey. She very accommodating and helpful More

by Libox1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 23, 2025

Metro Lexus responded

We're delighted to hear that Terry made your experience at Metro Lexus enjoyable and accommodating. Thank you for sharing this positive feedback!

June 19, 2025

Dealership Rating
Employee Rating

We really feel that Terry was the best salesperson we have ever dealt with when purchasing our new vehicle. It was truly the best experience ever. We would totally recommend Metro Lexus on Brookpark. Ask More

by bkroskyus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Receptionist greeted us promptly and made us feel welcome.

Jun 20, 2025

Metro Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that Terry provided such an exceptional experience at Metro Lexus. We appreciate your recommendation and hope you're enjoying your new vehicle!

May 22, 2025

Dealership Rating
Employee Rating

First time Lexus buy, and Metro Lexus was great to deal with. We found the car we wanted online, and Terry promptly got in touch to fill in the details and tag an incoming car with our name. Once the vehic More

by Vpsanti
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Weaver , Jeff Sustersic

May 22, 2025

Metro Lexus responded

Thank you for choosing Metro Lexus for your first Lexus purchase! We're delighted to hear that Terry and the team made everything smooth and enjoyable, from finding your car online to setting up all the electronics. We appreciate your kind words and hope you're enjoying every moment with your new vehicle!

May 21, 2025

Dealership Rating
Employee Rating

This is my fifth vehicle but first time purchasing a used vehicle from this dealership. The experience was even more focused due to it being a special vehicle. Peter, Tom, Mike and Dan were all involved to m More

by Michael R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2025

Metro Lexus responded

Michael, we're delighted to hear that your experience with Peter, Tom, Mike, Dan and Terry at Metro Lexus was smooth and focused. Thank you for choosing us for such a special vehicle purchase! Enjoy the ride!

April 11, 2025

Dealership Rating
Employee Rating

Always get my service done at metro Lexus because I trust them. Terry in sales is very knowledgeable about the cars they sale. When I was at the dealership last month we talked about getting a new car. I de More

by kaneed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller, Paul Cooper

Apr 14, 2025

Metro Lexus responded

Kaneed, thank you for your trust in Metro Lexus and Terry's expertise! We're glad to hear about your positive experiences with us. Looking forward to assisting you when you're ready for that new Lexus!

1
...

Dealership Inventory (825 Vehicles)

new 2024 Lexus RX 350 car, priced at $57,470
2024 Lexus RX 350
new
Iridium exterior
Automatic
Front-wheel Drive
used 2023 Honda Pilot car, priced at $41,431
2023 Honda Pilot
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
used 2020 Lexus ES 350 car
2020 Lexus ES 350
used
Silver Lining Metallic exterior
Automatic
Front-wheel Drive
used 2017 Toyota RAV4 Hybrid car, priced at $19,996
2017 Toyota RAV4 Hybrid
used
Black Sand Pearl exterior
CVT
All-wheel Drive
used 2022 Honda CR-V car, priced at $28,476
2022 Honda CR-V
used
Radiant Red Metallic exterior
CVT
All-wheel Drive
used 2024 GMC Yukon car, priced at $68,512
2024 GMC Yukon
used
Summit White exterior
Unknown
Four-wheel Drive