Terry Morrison
Terry Morrison at Pacifico Ford

Terry Morrison

Service Director

Pacifico Ford

6701 Essington Avenue
Philadelphia, PA 19153

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5.0
58 Reviews

Dealership Experience

15 yrs, 9 mos

5.0

58 Reviews

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58 Reviews of Terry Morrison

April 01, 2026

Dealership Rating
Employee Rating

This is a wonderful dealership. I feel secure and safe when I get my service done with Ford mechanics. I am satisfied with those that work in the services offered. Kudos to al More

by bpwortham61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 31, 2026

Dealership Rating
Employee Rating

Pacifico Ford service is amazing under the new management of Tom Suydam, we will take all our government vehicles to ford for service. More

by Richard.rhames
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

September 19, 2025

Dealership Rating
Employee Rating

The service was very professional and in a timely manner, I am very pleased with the professionalism the staff displays with the service that they all provide. More

by Painter18$
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steven D'Alterio, Robert Lee

Sep 24, 2025

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback, and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 19, 2025

Dealership Rating
Employee Rating

Mr Morrison has been amazing I purchased my vehicle in 2011, and I been coming for service for my car every since. I appreciate Mr Morrison's help he's always been so kind, and always cared enough to chec More

by Cindy Feaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 26, 2025

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Employee Rating

Great service and friendly employees. Service was completed in a reasonable timeframe and service associates kept me updated during the process More

by Barbara Klenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Rubin

Feb 26, 2025

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback, and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 24, 2024

Dealership Rating
Employee Rating

Have been dealing with Pacifico Ford forever 20 years Love the service I get there The staff is amazing service department is amazing and they always get a deal done for me that works for me! More

by William mosetter
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bernard Jones, Neal Bauer, Tara Washington, Michael Squittieri , Jorge Agosto, Richard Keene, Stanley I Otto Jr, Paul Rubin, Alexander Saraullo

Sep 30, 2024

Pacifico Ford responded

Hi William, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

September 06, 2024

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Employee Rating

Mr. Morrison was very prompt and professional attending to my questions and concerns. He was patient with me and made every effort to get me the answers I needed. He was very accommodating and exceeded my More

by actingupnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven D'Alterio , Richard Keene

Sep 23, 2024

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 29, 2024

Dealership Rating
Employee Rating

The best ever! No hassle, amazing to work with. Love my new car, but the service is even better! More

by briana7981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neal Bauer , Megan rdenski

Jul 02, 2024

Pacifico Ford responded

Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

March 01, 2024

Dealership Rating
Employee Rating

Good service and detailed explanations! Always friendly and takes very good care of my car. More

by gepperson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Palermo (Jr.)

Mar 04, 2024

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 02, 2023

Dealership Rating
Employee Rating

Outstanding sales. Everyone is professional and friendly. I will be buying all my cars there! More

by dfennema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven D'Alterio, Christopher Watson , Gina Puggi-McDevitt

Dec 04, 2023

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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