Teresa Volz | Page 3

Customer Service Customer service was excellent at Apple Ford. The salesman was courteous and helpful. I am looking forward to getting use out of their Customer for Li Customer service was excellent at Apple Ford. The salesman was courteous and helpful. I am looking forward to getting use out of their Customer for Life program. More

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Great car buying experience My wife and I were very pleased to be able to work with Steve Meyer, new car sales consultant at Apple Ford. Steve was very friendly and knowledgeable My wife and I were very pleased to be able to work with Steve Meyer, new car sales consultant at Apple Ford. Steve was very friendly and knowledgeable, easy to talk to and he answered all of our questions and guided us through the new car buying experience. We also appreciated Steve's follow up and willingness to work with us on a price. I'll contact Steve and the team at Apple Ford when it's time to purchase my next vehicle. Thank you Steve. More

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Excellent experience Everyone we dealt with went out of their way to get us in the vehicle and the price we wanted. Apple did not have the exact vehicle we wanted but fou Everyone we dealt with went out of their way to get us in the vehicle and the price we wanted. Apple did not have the exact vehicle we wanted but found and delivered us the one we wanted within a day. Everything we asked for was taken care of immediately and everyone was friendly and helpful in doing so. The vehicle came from another dealer in the area and had a few cosmetic issues that were attended to immediately. We had dealt with Apple in the past, around 10 years ago, and we had some issues with there service department but can honestly say now that we have been dealing with them again in the past five years and they have rectified all of those issues. I highly recommend this dealer. More

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Great Dealership - Highly Recommended While I had been to Apple Ford for warranty work in the past, I had never experienced the Sales side of the Dealership. This is clearly one of the be While I had been to Apple Ford for warranty work in the past, I had never experienced the Sales side of the Dealership. This is clearly one of the best dealerships I have worked with in 40+ years! They are extremely friendly, helpful, focused on the customer's desires and needs, and definitely not "pushy." You truly get a feeling of "family" working with Sales Team! And this is true from the receptionist, to sales personnel (Ed Karn), to finance, and customer service! More

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APPLE FORD BEATS ALL OTHER FORD DEALERS IN SALES & SERVICE!! I have bought hundreds of cars/trucks for my business and personal use and Apple by far is THE BEST I have come across. Curtis Ford and Jackie Pressm I have bought hundreds of cars/trucks for my business and personal use and Apple by far is THE BEST I have come across. Curtis Ford and Jackie Pressman in service are AWESOME!!!! Sales with James Koser, Scott Rippy and owner Chip Doetsch was VERY accommodating. Wanda Reid was AMAZING in helping me with my after sales appointments. Aftermarket with Teresa Volz was great and NO PRESSURE sales, even thought I bought all the aftermarket stuff. I drive over 1 hour from my house to Apple Ford passing a half a dozen other Ford dealers that I have tried in the past. NOTHING is like Apple Ford and Owner Chip Doetsch!!! Keep up the GREAT work!!!!! More

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Purchasing a new 2015 Explorer I purchased a new Explorer from Apple Ford for the 2nd time in two months. ( The 1st one was rear ended and totaled within a month of purchase. ) The I purchased a new Explorer from Apple Ford for the 2nd time in two months. ( The 1st one was rear ended and totaled within a month of purchase. ) The salesman, Edward Doetsch , was very knowledgeable and courteous. I was in and out of the dealership in a short amount of time. I thought the price was very fair and the selection was excellent. I would do it again without hesitation. Don't change anything about your whole operation. Anthony Zoccola More

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Apple Ford / Michael Johnson I was looking for a new Ford Mustang and decided to check out several Ford Dealerships in the area. I am glad to say my experience at Apple Ford was e I was looking for a new Ford Mustang and decided to check out several Ford Dealerships in the area. I am glad to say my experience at Apple Ford was excellent. From the very beginning of the purchasing process, Michael Johnson in sales was professional, knowledgeable and personable. He gave great attention to detail to the aspects of the deal and features of the car that were important to me. I believe I received a fair deal all around. I'd recommend doing business with Michael to anyone who is in the market for a new car. Also, it was a pleasure working with Tim Colbert and Theresa Volz as well. More

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Mr. Phil Hamilton was our sales rep. He was very friendly and listened to our needs. At first, we were not sure if we wanted to go previously owned or new. Phil listened to our story and asked wha friendly and listened to our needs. At first, we were not sure if we wanted to go previously owned or new. Phil listened to our story and asked what we were interested in for new. It was an Edge. In fact, we were thinking of a used Edge too. We discussed the various other options in the same category, i.e., SUV's, and did land on the Edge as our choice to test drive. Phil was able to find the right car for our needs. This was the service that helped us make our final decision. We also were comfortable with the price, even though it was more than we intended to spend within our budget allocations. We, my wife and I, were impressed with the professionalism of all the employees we came in contact with during our "sales" experience. We are looking forward to working with the "Service Dept." It appeared to be a clean working invironment with many mechanics to serve us. We also were impressed with the "extras" [ free car washes, oil changes, drive train warranties, etc.]afforded us upon becoming an Apple Ford customer. In summary, it has been a pleasant experience so far. We anticipate the future to be the same. Sincerely, Bill and Celine Pricher Ellicott City, MD More

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This is the second vehicle that I've purchased from Apple Ford - I had a fabulous experience the last time and knew that it would be repeated. I went online initially to check out inventory for the tw Apple Ford - I had a fabulous experience the last time and knew that it would be repeated. I went online initially to check out inventory for the two types of vehicles that I was interested in; I had lots of follow-up until I was able to make it into the dealership. Bernie is my guy, he knows me and my situation, and he helped me to find a vehicle that fit my needs and my budget. He worked with me every step of the way until I drove off the lot in my new Escape. (He even helped me transfer all my stuff from my trade-in to the new car!) Bernie, Jamie Thomas, and Teresa Volz were kind, understanding, and very cool with my daughter, who I had to bring along with me for the deal. Apple Ford is my dealership for LIFE. More

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Apple ford personnel were very friendly and honest. I became interested in a new ford from an email i received from ted britt ford in fairfax about a 2013 new flex. i saw the the sales price and decided became interested in a new ford from an email i received from ted britt ford in fairfax about a 2013 new flex. i saw the the sales price and decided to upgrade my 2010 flex. When I showed up I was given the run around from the sales manager and consultant about the price and how the internet did not represent the true price. I decided to look elsewhere and found a much better flex for the money. Apple ford listened to my concerns and worked with me to obtain a fair deal. They are a honest dealership and I would recommend them to others. thanks for a great buying experience and i look forward to future service. More

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