Taylor Francis

Had no issues with the service department. A sales associate made me feel very uncomfortable with unprofessional and sexual remarks. A sales associate made me feel very uncomfortable with unprofessional and sexual remarks. More

by ambernicole_9980 Verified Customer Verified Customer

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Originally showed up for service because I had a squeaky window. Taylor looked into this and said we can file it under my warranty. However, the general manager did not approve this because the squeaky wind window. Taylor looked into this and said we can file it under my warranty. However, the general manager did not approve this because the squeaky window was due to “outside factors” . Although the lining of my window is caving in and that is why the window is squeaking. I’m unsure how outside factors can affect the lining of my window. But just seems very silly to not approve this especially due to my warranty. More

by alisa_polyak Verified Customer Verified Customer

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It was a horrible experience. I bought a 2024 Toyota Camry that’s under warranty. The AC is not working and they’re saying I have to pay for it. I will never send any of my family I bought a 2024 Toyota Camry that’s under warranty. The AC is not working and they’re saying I have to pay for it. I will never send any of my family or I will never purchase another vehicle from you guys. More

by jonavila4444 Verified Customer Verified Customer

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The communication from the staff has been horrible since I bought my car. Numerous people have not responded to texts, emails nor phone calls. I was only given 1 key fob when I bought the vehicle. I was I bought my car. Numerous people have not responded to texts, emails nor phone calls. I was only given 1 key fob when I bought the vehicle. I was told to put it through my warranty, however I didn't know I was supposed to say that I "lost " a key so they would pay for it. This is fraud. I didn't lie about losing my key. Then I was told they would get me another fob about speaking to the GM. Now, I am having numerous people not respond to me again. I paid A LOT of money for my car! This is not how I should be treated. More

by ems511 Verified Customer Verified Customer

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Thanks to Taylor from service advisor team for his big help, honestly and covering the details of my car with high level. help, honestly and covering the details of my car with high level. More

by Kenneth Verified Customer Verified Customer

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Exceptional customer service. Taylor was attentive and professional as a service advisor. So much so that I scheduled additional service with Taylor. Thank you. Taylor was attentive and professional as a service advisor. So much so that I scheduled additional service with Taylor. Thank you. More

by SERGIOSANZ77 Verified Customer Verified Customer

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Taylor Francis is Amazing, I can Always TRUST his opinion about the right steps to keep my truck in tip top shape and running as clean ans efficient as possible! I love the no hassle , no fuss no muss experi about the right steps to keep my truck in tip top shape and running as clean ans efficient as possible! I love the no hassle , no fuss no muss experience ! Thank you for being Honest, helpful, transparent and on point every time More

by Mirkum Verified Customer Verified Customer

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Excelente atención recomendaría encarecidamente al personal ya que es muy diligente y brindan buena atención personal ya que es muy diligente y brindan buena atención More

by CONTRERASCAMEJO Verified Customer Verified Customer

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Grea service will be back. Taylor great service manager. Help me with what needed to be done Taylor great service manager. Help me with what needed to be done More

by PAN-BOB Verified Customer Verified Customer

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Taylor provides service. I am now asking for him when I get my car serviced. He has been very responsive to my requests. I am now asking for him when I get my car serviced. He has been very responsive to my requests. More

by JR.LEE Verified Customer Verified Customer

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