Taylor Francis
Taylor Francis at Toyota of Tampa Bay

Taylor Francis

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

Contact Me
4.8
191 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

8 yrs, 7 mos

4.8

191 Reviews

Write a Review

191 Reviews of Taylor Francis

December 30, 2025

Dealership Rating
Employee Rating

Taylor was amazing to work with unfortunately the lube tech Giovanni got oil all over the engine and my belt causing it to make noise after saying it needed to be replaced or engine damage would occur bec More

by crdoyle03
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Rodriguez

December 21, 2025

Dealership Rating
Employee Rating

Muy buen servicio brindado por taylor, siempre amable e informativo a cerca del proceso de mi vehículo More

by josehl2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2025

Toyota of Tampa Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Tampa Bay. We look forward to having you as one of our valued customers for many more years to come!

December 16, 2025

Dealership Rating
Employee Rating

Great service, friendly works, great experience. I only go to the dealerships. Toyota of Tampabay 5 stars More

by rdogg200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2025

Toyota of Tampa Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Tampa Bay.

December 08, 2025

Dealership Rating
Employee Rating

Excellent service, it met my expectations and I didn't have to wait long. Thank you, Taylor. More

by gonzalezsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Toyota of Tampa Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Tampa Bay.

December 07, 2025

Dealership Rating
Employee Rating

Taylor was great with assisting me with oil change. They have a specials running for $24 also gave a WM GC for $75. Worth the visit and their waiting area is clean and provide coffee too. More

by AKNMALHOTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2025

Toyota of Tampa Bay responded

Thanks for sharing your thoughts about your experience with Toyota of Tampa Bay. We appreciate your business and hope to see you again soon!

November 22, 2025

Dealership Rating
Employee Rating

Really helpful with the service I needed. Also, he updated on any other issues on the car. More

by ADRIANA31MONTIEL08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 27, 2025

Dealership Rating
Employee Rating

Exceptional service from Taylor assisting with oil change. Very helpful and informative within the process . More

by noahchrisharden2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 29, 2025

Dealership Rating
Employee Rating

Had no issues with the service department. A sales associate made me feel very uncomfortable with unprofessional and sexual remarks. More

by ambernicole_9980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 29, 2025

Toyota of Tampa Bay responded

I am very sorry to hear about your experience. I would like the opportunity to speak with you regarding your visit. Can you please give me a call at your earliest connivence. Gregg Willard GM, (727)434-7248 gwillard@toyotaoftampabay.com. Look forward to speaking with you soon.

September 26, 2025

Dealership Rating
Employee Rating

Originally showed up for service because I had a squeaky window. Taylor looked into this and said we can file it under my warranty. However, the general manager did not approve this because the squeaky wind More

by alisa_polyak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 23, 2025

Dealership Rating
Employee Rating

It was a horrible experience. I bought a 2024 Toyota Camry that’s under warranty. The AC is not working and they’re saying I have to pay for it. I will never send any of my family More

by jonavila4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
1
...

Dealership Inventory (463 Vehicles)

used 2019 Toyota Tacoma car, priced at $26,297
2019 Toyota Tacoma
used
Silver Sky Metallic exterior
Automatic
Rear-wheel Drive
new 2025 Toyota RAV4 car, priced at $34,411
2025 Toyota RAV4
new
Ice Cap exterior
Automatic
Front-wheel Drive
used 2015 Toyota Camry car, priced at $12,304
2015 Toyota Camry
used
Attitude Black exterior
Automatic
Front-wheel Drive
new 2025 Toyota Camry car, priced at $32,113
2025 Toyota Camry
new
Underground exterior
Automatic
Front-wheel Drive
used 2023 Toyota Highlander car, priced at $30,105
2023 Toyota Highlander
used
Midnight Black Metallic exterior
Automatic
All-wheel Drive
used 2020 Dodge Charger car, priced at $13,275
2020 Dodge Charger
used
Torred Clearcoat exterior
Automatic
Rear-wheel Drive