Taylor Cesarz

Last year we bought from another Chrysler dealership up Route 61, and let’s just say they should be Outten of the Chrysler family altogether. They sold us a vehicle with issues, which happens, but what sho Route 61, and let’s just say they should be Outten of the Chrysler family altogether. They sold us a vehicle with issues, which happens, but what shouldn’t happen is denying it for two months straight while I had a newborn at home. That is time I will never get back. So this year, when I started thinking about replacing my truck, I wanted the complete opposite experience. I talked to Taylor in service at Savage 61, who calmly walked me through what I could expect from the new Rams and their reliability. That conversation alone gave me confidence to take the next step. Then I met Jeremy, who from the first handshake understood what mattered most to me. I told him that time is the most valuable thing I have, and he truly took that to heart. He respected my time, my family, and my schedule from the start. He handled everything with care and precision, arranging to move both my trade-in and the new truck exactly when and where I needed them. Right as I was ready to finalize the purchase, my wife had to fly down to Houston. I thought the timing would make it impossible. Jeremy had other plans. He came in on his day off to make sure everything went smoothly, had all the paperwork ready, and got me in and out so efficiently that I was able to put my little one down for a nap, buy a truck, and be home when he woke up. That is service at its finest. Brandon in finance was just as outstanding. He explained everything clearly, worked through the numbers with me side by side, and made sure I understood every detail before signing. No games, no rush, just professionalism and respect. From start to finish, Savage 61 treated me like family. They valued my time, my trust, and my business. I even had the chance to take the family out in the new truck that same day. After the experience I had last year, this felt like redemption. I once said I would keep my old truck forever just to avoid another buying process. After this experience, I can honestly say the team at Savage 61 changed that completely to the point I even feel bad mentioning my previous experience as they were highschool football hooligans at the best while Savage is an NFL caliber team. Jeremy, keep doing what you are doing. Your dedication to making sure every customer leaves happy is unmatched. You didn’t just sell me a truck, you reminded me what great customer service actually feels like. More

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I had a good experience with you guys , I did a good job choice, I really like my car. choice, I really like my car. More

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First appointment was for abs code and a 4x4 code. They tried to throw parts at the vehicle but I insisted on abs sensor replacement and it cleared the 4x4 codes. The 4x4 module would have been 700 do They tried to throw parts at the vehicle but I insisted on abs sensor replacement and it cleared the 4x4 codes. The 4x4 module would have been 700 dollars just for the part…. Second appointment for a cam positioning sensor that was replaced for nothing and was told the top end would need to come apart. They didn’t and wouldn’t back probe the sensor for signal or power and ground first. Nothing but attitude from the service writer! More

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They treated me extremely well, they communicated well, were friendly, and offered a good price. Thanks to everyone on the team, including the manager. were friendly, and offered a good price. Thanks to everyone on the team, including the manager. More

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Extremely professional,fast and efficient. From door to door everyone is kind and approachable. My second time here and will definitely be my dealer for the long term for all my service appoin From door to door everyone is kind and approachable. My second time here and will definitely be my dealer for the long term for all my service appointments! More

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Great service as always. The entire team was great to deal with and made the process super easy. They handled the entire transaction with complete professionalism. The entire team was great to deal with and made the process super easy. They handled the entire transaction with complete professionalism. More

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Had a great and easy experience with Jason at Savage 61 in helping us get a RAM. Such helpful and knowledgeable staff, I would highly suggest this dealership to everyone! Shout out to Taylor and Brandon f in helping us get a RAM. Such helpful and knowledgeable staff, I would highly suggest this dealership to everyone! Shout out to Taylor and Brandon for their insight and assistance as well! More

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Super grateful for all the great serv given to us throughout the last months of ownership throughout the last months of ownership More

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The workers in the dealership are really great to deal with. I've been going there since two thousand and thirteen.And I have been happy with you, guys ever since.Thank you for your service. with. I've been going there since two thousand and thirteen.And I have been happy with you, guys ever since.Thank you for your service. More

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This is our 4th lease with Savage 61. We keep coming back because of the great service and the fantastic staff. Pnut found us the car that best suited us. We keep coming back because of the great service and the fantastic staff. Pnut found us the car that best suited us. More

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