Tayler Wenmoth

The service was smooth and easy. I spoke with the man who suggested the type of new tires I needed for my car and he ordered them. The recitation who installed the tires also had I spoke with the man who suggested the type of new tires I needed for my car and he ordered them. The recitation who installed the tires also had me notified about other service that was approaching which saved me from making additional future appointments.. I appreciate their help and ease of service More

by LITTLEDOC61 Verified Customer Verified Customer

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I had scheduled an airbag recall appointment several weeks ago to ensure the parts were available. When I arrived at the dealership, I added an oil change onto my visit. After two hours of waiting, they weeks ago to ensure the parts were available. When I arrived at the dealership, I added an oil change onto my visit. After two hours of waiting, they completed the oil change, gave me a list of other recommended services needed totaling over $2,000 and then told me the recall part was not in and I would need to come back in 1-2 weeks. No one called me prior to my appointment to tell me the part was not in and the service representative did not inform me that the part was not in when I arrived at 8 am. This was a waste of my time and I was extremely frustrated with the lack of communication. I honestly felt like I was being taken advantage of. Very disappointing as we purchased our vehicle at this location in 2014 and have had service done there for years. After all of this I had to pay in full for the oil change (zero discounts offered). All I was offered was an apology. More

by Steven Fernandez Verified Customer Verified Customer

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Tayler Wenmoth Was my contact for my service call, she nice and polite and very helpful. I would recommend your service garage with people like Tayler working there. Thank you for making my visit stress nice and polite and very helpful. I would recommend your service garage with people like Tayler working there. Thank you for making my visit stress free one More

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Very unprofessional and I will never bring my vehicle back or recommend you all to anyone else sorry back or recommend you all to anyone else sorry More

by Jeremiah Verified Customer Verified Customer

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Efficient and polite! !! Always a good experience! Been coming here for 10 years for service! !! Always a good experience! Been coming here for 10 years for service! More

by Wallace8678 Verified Customer Verified Customer

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Everyone nice and professional and helpful. Got car in early, got out early. All seems back to normal so experience is good. Thank you all Got car in early, got out early. All seems back to normal so experience is good. Thank you all More

by Kathy Verified Customer Verified Customer

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The service department provided a video showing the repairs my vehicle needed. Their assessment was thorough, and they discovered other issues in the tear-down. repairs my vehicle needed. Their assessment was thorough, and they discovered other issues in the tear-down. More

by DAN.KOSAREO Verified Customer Verified Customer

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Car was dropped off on a Monday and I was told it would be a 24 hour service. My car sat for 48 hours and was not touched. I was also not called and updated. I called Wednesday to ask the status and was to be a 24 hour service. My car sat for 48 hours and was not touched. I was also not called and updated. I called Wednesday to ask the status and was told there was confusion as to what they were doing. I got my car back 4 days after it was dropped off after I called 6 times. More

by catherinemarieneff Verified Customer Verified Customer

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Even though it was really long and time consuming for the wait the staff was really nice and the shuttle service was also amazing. wait the staff was really nice and the shuttle service was also amazing. More

by Raeeverett012 Verified Customer Verified Customer

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They now charge a 3% transaction fee when you use a credit card. The service consultant was fine, my oil changed, took about an hour, which seems normal. The cashier seems a bit inept though. she h credit card. The service consultant was fine, my oil changed, took about an hour, which seems normal. The cashier seems a bit inept though. she had system problems. And when sitting in the waiting area, I had to listen to several customers problems. It was very ghetto. The price of the oil change is significantly different than it used to be and nobody offered or asked if I had a coupon, etc. I know my explanation isn't very well written and I don't care it's about as well written as the way that this dealership operates More

by sndgnn1 Verified Customer Verified Customer

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