Tanner Carnes
Tanner Carnes at Jim Hudson Lexus

Tanner Carnes | Page 15

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.9
166 Reviews
4.9

166 Reviews

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166 Reviews of Tanner Carnes

December 02, 2021

Dealership Rating
Employee Rating

Customer service is exceptional. You won’t find a better place for car servicing. Tanner is a true asset to the service department. My initial car purchase was not a Lexus but due to the exemplary experienc More

by AngTMc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Best

Dec 02, 2021

Jim Hudson Lexus responded

Your confidence in Tanner and our team means the world to us! Thank you for giving Jim Hudson Lexus of Columbia your business and your five-star feedback. Safe travels until we see you next!

December 02, 2021

Dealership Rating
Employee Rating

Tanner was Terrific. He kept me posted on my car.. was polite and friendly Would recommend Lexus for great service More

by Susan Lourie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2021

Jim Hudson Lexus responded

Thank you for the excellent feedback and for recommending Jim Hudson Lexus of Columbia, Susan! It's validating to hear our team is doing a great job. See you next time!

September 29, 2021

Dealership Rating
Employee Rating

As a senior citizen the exceptional service was so appreciated. Thank you Tanner for your patience. More

by Lbenner70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Jim Hudson Lexus responded

It is our pleasure to assist you at Jim Hudson Lexus of Columbia! Thank you so much for taking a moment to leave us your five-star review. We'll ensure Tanner knows you enjoyed his time. See you down the road!

June 22, 2021

Dealership Rating
Employee Rating

Wonderful service in and out in a flash. My service advisor was courteous and professional. More

by renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Due

Jun 22, 2021

Jim Hudson Lexus responded

We can't ask for a better review than this, Renee! Thank you for choosing Jim Hudson Lexus of Columbia for your auto service needs.

June 17, 2021

Dealership Rating
Employee Rating

Shannon was awesome as were the telephone receptionist and the escort. I needed a loaner because my 92 year old Mom couldn’t help me so I very much appreciate that More

by Carol Blount
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melvin Alston, Shaun Crosier, Danny Chupek , Shannon Stratford

Jun 17, 2021

Jim Hudson Lexus responded

Carol, we are delighted that Shannon and the team could give you a five-star experience! Thank you for coming to Jim Hudson Lexus of Columbia, we are grateful for your business and your kind review. Have a wonderful day!

June 11, 2021

Dealership Rating
Employee Rating

Always the best service .Very efficient.I drove from out of town for a recall .Tanner had my loaner ready and my car back promptly so I could get back home in a timely manner . More

by Chapinjennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2021

Jim Hudson Lexus responded

Thank you so much for reviewing Jim Hudson Lexus of Columbia! It really means a lot that you can depend on our team for excellent service and we appreciate you giving a shout-out to Tanner. Hope to see you down the road!

May 28, 2021

Dealership Rating
Employee Rating

Very pleasant staff was very nice service was great. The staff listen and was eager to help and notify me if more work needed on my vehicle. More

by sybilwilliams7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jasmine Foreman

May 28, 2021

Jim Hudson Lexus responded

Thank you so much! Customer service is our priority and we are delighted to hear that this was reflected in your recent visit to Jim Hudson Lexus of Columbia. Hope to see you next time!

May 28, 2021

sybilwilliams7 responded

Great service

May 14, 2021

Dealership Rating
Employee Rating

Always a pleasant service experience and you can tell that the customer is the focus. I always make use of the business center and wifi to get work accomplished while waiting. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2021

Jim Hudson Lexus responded

Dave - Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you again down the road!

May 13, 2021

Dealership Rating
Employee Rating

Delivered what was expected on time and precisely as needed. Waiting room was comfortable and well stocked with drinks anc snacks. Everyone was friendly and at the same time business oriented. More

by JEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2021

Jim Hudson Lexus responded

Thank you for taking the time to share about your positive service experience! We are happy to have you as a customer here at Jim Hudson Lexus of Columbia. Drive safely and we hope to see you again!

April 22, 2021

Dealership Rating
Employee Rating

Staff members are always courteous and explain needed services and costs. I am usually able to get an appointment that is convenient for me. I live in Irmo and would love to be able to get service clos More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2021

Jim Hudson Lexus responded

Thank you for taking the time to review us, Kay! We appreciate your support and are happy to hear that you are confident in the Jim Hudson Lexus of Columbia team to get the job done. Drive safely, and we hope to see you again down the road!

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