Tami Rickerson
Tami Rickerson at NYE Volkswagen

Tami Rickerson

Service Advisor

NYE Volkswagen

5865 Rome-Taberg Road
Rome, NY 13440

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4.8
43 Reviews
4.8

43 Reviews

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43 Reviews of Tami Rickerson

August 28, 2025

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Employee Rating

It was a pleasure working with Tami and I hope to do more business in the future with her. She was very kind, professional and informative. Thank you for your time. More

by tabitha694
Service Price Transparency
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Recommend Dealer
Yes

August 27, 2025

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Tami was nothing but helpful I look forward to speaking with her again. Thank you always. More

by Bpjr428
Service Price Transparency
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Recommend Dealer
Yes
Aug 27, 2025

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 14, 2025

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Good buying experience. Had an issue after I bought the car, they were responsive and fixed the issue. More

by erinr4276
Sales Price Transparency
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Recommend Dealer
Yes
Aug 15, 2025

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 06, 2025

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Courteous, Timely and professional. Engaging in conversation and down to earth. Will definitely be back. More

by pamarulla2011
Service Price Transparency
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Recommend Dealer
Yes
Aug 07, 2025

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 01, 2025

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Employee Rating

John, Tina, & Tami were all excellent right from the start of my issues. From start to finish I’ve never had such phenomenal customer service. From engine issues to an inspection they got me tight! Will More

by ALLINAJACOBS
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Recommend Dealer
Yes

Other Employees Tagged: Jon Shapiro, Tina Ceklovsky

Aug 07, 2025

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 21, 2025

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Great service and great customer service. Solved the issue with my car that another dealer couldn’t. More

by Wpeters1166
Service Price Transparency
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Recommend Dealer
Yes
Aug 07, 2025

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 04, 2025

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The staff is always patient and goes over your options throughly. I would recommend this dealership over and over again . More

by mpret510
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Shapiro, Tina Ceklovsky

Jul 09, 2025

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 22, 2025

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Employee Rating

Courteous and friendly. Tammy was very nice. Would recommend to friends and family for service needs. More

by mspooner
Service Price Transparency
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Recommend Dealer
Yes
Jun 25, 2025

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 06, 2025

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Employee Rating

Excellent Dealership. Everyone is friendly and courteous. No pressure buying experience. Service department is the best reason to purchase your next VW here. Knowledgeabl More

by Kstreeter0
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Recommend Dealer
Yes
Jun 10, 2025

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 01, 2025

Dealership Rating
Employee Rating

The whole experence was great. Tina did a great job explaining everything. Was in and out pretty quickly. I do think the door harness shouldn't have to be replaced in 3 years. I ha More

by JSCHA13875
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 10, 2025

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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