TRACY SMITH

I bought my car from Bob Swope Ford The full package with the warranty and I bought the car completely cash and since when we bought the car, we have the noise in the engine and in the wheel and the sal with the warranty and I bought the car completely cash and since when we bought the car, we have the noise in the engine and in the wheel and the salesman his name Paul check the car and he find it out the cards have broken his struts and the car it’s it’s it’s safe to drive and he give us a promise to replace the threats and nothing is wrong with the car and after that the car one month later is gone for the service and they they sent us for Big M Chevy who is located in Radcliffe and they kept it for many months and taking the money from the warranty and they never figured out what’s going on with the car just they taken the money from the warranty and he kept the car for many months to replace the engine and they replaced the engine with bad engine and two certified mechanic they say is the engine whose Big M and the swap port replaced is bad engine and when they put the engine on the car they left two big xxxxx in the engine and that causing danger and and safety issues for me and for the passengers all what they’re trying to do just taking the money from the warranty and scamming the people and West our times And after all of that, they requested me to call the warranty because they can’t fix my car just to keep the couple money months and play games and their mechanics and their employees do not proficient to do their job who is getting paid for not seeing this because I’m mad with them just because they did they wasting my time and they waste the money and they can’t figure it out and they never been straight to say everything in my face ####%Reply for the owner of Swope Ford I tried to contact Mr. Harry as you send me the reply of my review and I sent a certified mail with a whole package who is having the all the documents who’s prove my problems with your company since over the last week and a send a email for Mr. Harry and for all the people I just swap for who is involved in my problem, but I never heard any Feedback from anyone unfortunately I think no one having a time to talk with me More

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Was right on time with the maintenance check. .I got there 30 mins early, they took my truck straight in and got the work done. Great Job BigM .I got there 30 mins early, they took my truck straight in and got the work done. Great Job BigM More

by Khalid Peterson Verified Customer Verified Customer

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Excellent service dependable easy to schedule wouldn’t take my vehicles to any other location thanks for doing you job well take my vehicles to any other location thanks for doing you job well More

by martymart52 Verified Customer Verified Customer

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Quality service and friendly staff. I’ve used their services for nearly five years. Always a pleasure. I’ve used their services for nearly five years. Always a pleasure. More

by dallasjjackson Verified Customer Verified Customer

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Chevrolet is slow with getting replacement parts but once received then Big M has Great service. John works hard at taking care of his customers. received then Big M has Great service. John works hard at taking care of his customers. More

by gmcfire_50 Verified Customer Verified Customer

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Appointment was on time. My suspension system problem was identified and corrected and fixes. Thank you My suspension system problem was identified and corrected and fixes. Thank you More

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It was a good experience I have gotten cars from there before and have always had a good experience before and have always had a good experience More

by lmurray3 Verified Customer Verified Customer

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I love the people at big M they are very helpful and kind and do their best to help you and do their best to help you More

by afar-rulers.0d Verified Customer Verified Customer

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Jason Robertson was very helpful in completing my repairs..I will always recommend big m repairs..I will always recommend big m More

by lummie043 Verified Customer Verified Customer

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Fast, friendly, and knowledgeable—Big M Chevrolet’s service team always goes above and beyond expectations. Highly recommended! service team always goes above and beyond expectations. Highly recommended! More

by jmiller680 Verified Customer Verified Customer

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