TJ Johnson

Buying process stressful. Confusing. 3.5 hours but could be faster. Next time please be more transparent. Julio initial contact - friendly, informative, outgoing - I test drov Confusing. 3.5 hours but could be faster. Next time please be more transparent. Julio initial contact - friendly, informative, outgoing - I test drove a Forrester Touring and loved it. Returned to find Julio, but dealt mostly with Javier, asst manager (pleasant and very polite but a hard bargaining guy, and after haggling for a while decided on a price. Completed required paperwork with TJ, very efficient, said goodbye to our Toyota Sienna van of 21 years and drove off in a Subaru Outback rental until pick up my Forrester amazing Touring 2 days later!! Came back to get my temporary license tag on my rear window cuz accidentally left dealership without one. Saw Javier again who REALLY helped out alot with getting me started with the basics and set up of my Forrester Touring. Had scheduled appointment with Jim Rutherford on 10/29/25. This encounter was really great and informative as Jim answered all my questions and then some - Researching Subaru cars from Alex P on You Tube, service questions for the near future and a kind encouragement to reach back out if I needed any more assistance. Thank you so much Jim!!!! More

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Very Happy with my new Subaru and purchasing experience. Everything went smoothly and great. I will definitely be back. Everything went smoothly and great. I will definitely be back. More

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Jim was very informative and helpful during my encore appointment. He answered all my questions, noted where I needed further training, and treated me with respect. I highly recommend him. appointment. He answered all my questions, noted where I needed further training, and treated me with respect. I highly recommend him. More

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My wife and I found a vehicle online We wanted to see. Camie was very helpful without being pushy. She gave Us a good shopping experience. Camie was very helpful without being pushy. She gave Us a good shopping experience. More

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We walked into Royal Moore Subaru on the recommendation of a previous customer, and before exiting our car, we were greeted by George, who kindly asked if we had been helped. He then helped us find the ex of a previous customer, and before exiting our car, we were greeted by George, who kindly asked if we had been helped. He then helped us find the exact car we were searching for, and at a price we were very happy with. No endless haggling or trying to upsell features, they were all clearly explained, and we were allowed to pick and choose without any pressure from the sales team. The process was a not "fast" fast (about three hours start to finish, which is what I expected) but not overly slow, and we were doing things the whole time, there wasn't a lot of sitting around. I was impressed at how busy they were, but they still managed to move reasonably fast once the process was started. Kudos to George for a great job! Likewise, TJ in the finance office got us out the door quickly and efficiently with minimal downtime and excellent customer service. Overall, a very positive experience at Royal Moore, and I would recommend them to others! More

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He was thorough, personable and patient with me. He is very personable ad professional! A pleasure to work with! He is very personable ad professional! A pleasure to work with! More

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Outstanding Performance for an out of state purchase. Found the dealer through a positive review on Readit. Surpassed all expectations. Anthony and TJ made this the best car buying experience in 50 years Found the dealer through a positive review on Readit. Surpassed all expectations. Anthony and TJ made this the best car buying experience in 50 years! More

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They were all nice guys. I got a good car, good price on my trade in. All good . I got a good car, good price on my trade in. All good . More

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Quite possibly the most professional, quickest and easiest car buying experience I’ve ever had. Julio and his team were great from the start to the finish line. They have earned a customer for life. I easiest car buying experience I’ve ever had. Julio and his team were great from the start to the finish line. They have earned a customer for life. I purchased a 2025 Crosstrek through the Costco Auto program. More

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I just purchased my new Durango from logan at Royal Moore, and I couldn’t be happier with the entire experience! From the moment I walked in, the team was welcoming, patient, and knowledgeable. They Moore, and I couldn’t be happier with the entire experience! From the moment I walked in, the team was welcoming, patient, and knowledgeable. They really took the time to understand what I needed in a car—something reliable, affordable, and practical—and the Logan fit the bill perfectly. More

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