Suzanne Cochrane
Suzanne Cochrane at Helms Bros., Inc.

Suzanne Cochrane | Page 5

General Manager

Helms Bros., Inc.

208-24 Northern Blvd
Bayside, NY 11361

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4.7
107 Reviews

Suzanne started her career at Helms Bros. in 1982 as a receptionist/biller and over the last 30 years has held many position in the dealership. She has been the General Manager since graduating NADA GM training in 2000. "My passion for the industry has led to an amazing career and an attitude that I impart on all my team members. I am grateful for the opportunity to accommodate the automotive needs for so many clients and continually strive to exceed their expectations always." Suzanne's other interests are health, fitness, reading and anything that pertains to self -improvement. She resides on Long Island with her husband and twin daughters.

4.7

107 Reviews

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107 Reviews of Suzanne Cochrane

March 20, 2021

Dealership Rating
Employee Rating

Anthony Ferraro could not have been nicer or more knowledgeable. A pleasure to do business with this group. I would recommend them to my firends and family. More

by RJCos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Giacomo Liparoto , Anthony , Ferraro

Mar 22, 2021

Helms Bros., Inc. responded

Thank you for your kind words! We appreciate the recommendation and look forward to working with you again in the future!

February 22, 2021

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Employee Rating

The staff at Helms has always treated us like family. For over 10 years Michael has always been attentive and professional. Would never think of going elsewhere. More

by HEARTDOCMANNINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Lang, Michael Nekava

Feb 22, 2021

Helms Bros., Inc. responded

Thank you so much for the kind words and the 5-star rating! We appreciate the years of loyalty and look forward to working with you again in the future!

February 19, 2021

Dealership Rating
Employee Rating

As usual, Jason was super helpful in all respects, start to finish. We have been working with him and Helms for many, many years now (over 3 decades going back to my parents), and you always come through wi More

by RUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Chen, Jennifer Lang , Kevin

February 13, 2021

Dealership Rating
Employee Rating

Absolutely Amazing considerate patient responsible understanding listening advising knowledgeable friendly safe sincere honest impeccable service reasonable easygoing hassle free honorable gracious sp More

by DVT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2021

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future.

December 03, 2020

Dealership Rating
Employee Rating

This was my second Mercedes Benz purchased from Helms Bros. The process was fast and easy, the staff was pleasant, knowledgeable and professional. Thank you More

by Momanddad1$
Recommend Dealer
Yes

Other Employees Tagged: Dennis Kwong

Dec 04, 2020

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

October 29, 2020

Dealership Rating
Employee Rating

Outstanding treatment as always. They went above and beyond and were patient with us through our purchase decision. I would highly recommend this dealership and especially Andrea and Sue. More

by LOUISMENNELLA
Recommend Dealer
Yes

Other Employees Tagged: Andrea Kass, Dennis Kwong

Oct 29, 2020

Helms Bros., Inc. responded

Thank you for the kind words, and we look forward to seeing you again!

August 27, 2020

Dealership Rating
Employee Rating

The customer service is remarkable! Everyone we met went out of their way to provide an enjoyable experience while purchasing and servicing our car. I would highly recommend Helms Bros. Extraordinary custo More

by DMP8411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Giacomo Liparoto, Dennis Kwong , Antony Toro

Aug 27, 2020

Helms Bros., Inc. responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future.

August 21, 2020

Dealership Rating
Employee Rating

The entire staff were excellent. They treated my wife and I with the utmost respect and answered all of our questions. Bob and Theresa Lombardo. More

by rdlretire@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Chang and Jason Gopi

Aug 21, 2020

Helms Bros., Inc. responded

Bob & Theresa - thank you so much for your kind words. We appreciate it and look forward to working with you again in the future.

August 11, 2020

Dealership Rating
Employee Rating

Great service , both BEFORE & AFrTER you purchase / lease your new car ! I’ll never lease a car from another dealer ! This dealership always has your back ! More

by MFALCONE0
Recommend Dealer
Yes
Aug 12, 2020

Helms Bros., Inc. responded

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future.

August 08, 2020

Dealership Rating
Employee Rating

This is the fifth Mercedes I’ve leased through helms bro’s Mercedes. I couldn’t be happier. My salesperson, Mikey Nekava, couldn’t be more helpful. The service Dept is great too. That’s why I keep com More

by KANAVALFAMILY
Recommend Dealer
Yes

Other Employees Tagged: Michael Nekava, Giacomo Liparoto , I don’t know service Dept people because they usually pick up and deliver my car for service.

Aug 10, 2020

Helms Bros., Inc. responded

Thank you so much for your wonderful review. We look forward to working with you again in the future.

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