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Suzanne Cochrane
95 Reviews
Suzanne started her career at Helms Bros. in 1982 as a receptionist/biller and over the last 30 years has held many position in the dealership. She has been the General Manager since graduating NADA GM training in 2000. "My passion for the industry has led to an amazing career and an attitude that I impart on all my team members. I am grateful for the opportunity to accommodate the automotive needs for so many clients and continually strive to exceed their expectations always." Suzanne's other interests are health, fitness, reading and anything that pertains to self -improvement. She resides on Long Island with her husband and twin daughters.
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95 Reviews of Suzanne Cochrane
August 06, 2025
Ernesto is the man that goes above & beyond to give you his best service. Excellent service received from him that I like to recommend buying Mercedes Benz from Ernesto. I just feel sorry that I didn't rec his best service. Excellent service received from him that I like to recommend buying Mercedes Benz from Ernesto. I just feel sorry that I didn't receive good financing numbers at the end having excellent credit, I lost the battle there with the finance manager. I hate that part buying (financing) a car, mostly arguing with finance manager. More
by RANA
Verified CustomerOther Employees Tagged: Ernesto
July 24, 2025
I worked with Ernesto Viscaino. He never follow up after I signed the Lease. Paper work update not received . Txt him never responded He never follow up after I signed the Lease. Paper work update not received . Txt him never responded More
by Herrera74
Other Employees Tagged: Ernesto Viscaino
July 13, 2025
Excellent service I like to recommend to buy from Mercedes Benz from helms bro thanks Mercedes Benz from helms bro thanks More
by SKTALEB
Other Employees Tagged: Jeffrey Stampler
July 03, 2025
I have know Michael since I leased my MB GLC300 back in 2019, the I leased a Volvo XC40 for 3 years. My leased expires a few days ago, then i made a serious decision to give HIM a call because we share ma 2019, the I leased a Volvo XC40 for 3 years. My leased expires a few days ago, then i made a serious decision to give HIM a call because we share many beliefs, he is an outstanding person. He hooked me up with a beautiful car, GLB250 and gave me the best deal, he went out of his way to do it, for comparison I had gone to a broker that gave me more or less the same terms that amounted to $20.00 less, but it was a total stranger and I needed more than that, when I called Michael he got me my car in 2 days with a much better deal. He speaks the truth, he is honest, humble and I know I can call him anytime for my car issues and he will answer. He is the greatest. More
by ROSA11
Other Employees Tagged: Michael Altamura , The helper, that found something meaningful in my old car and gave it to me
June 11, 2025
Michael Altamura is always exceptional, help us get yhe best deal possible and is always friendly and helpfull. We definetly cheer up Michael best deal possible and is always friendly and helpfull. We definetly cheer up Michael More
by CHIQUISILVA
Other Employees Tagged: Michael Altamura
April 29, 2025
From the salesman to the Dealership manager they could not have been anymore respectful and accommodating to me. They all went out of there way to make my wishes come true. not have been anymore respectful and accommodating to me. They all went out of there way to make my wishes come true. More
by LJSPLUMBINGANDHEATING
Other Employees Tagged: Jeffrey Stampler, Jennifer Lang, Rich Grein, Giacomo Liparoto
October 07, 2024
Responsive resolutions to issues that needed prompt attention. Service and Sales personnel went above and beyond to insure my total satisfaction with my new E350. attention. Service and Sales personnel went above and beyond to insure my total satisfaction with my new E350. More
by JMACK3234
Other Employees Tagged: Jennifer Lang, Daniel Rhee
September 25, 2024
Michael Nekava and the Helms team are the best dealers ever. I've been a client since 1998. they did their best to make the deal work. I am very happy ever. I've been a client since 1998. they did their best to make the deal work. I am very happy More
by THOMASJBARBACCIA
Other Employees Tagged: Jennifer Lang, Michael Nekava, Giacomo Liparoto
February 17, 2024
Been a customer since 1992. 8 cars later I keep coming back! This time picked car and closed sale in 20 minutes. 8 cars later I keep coming back! This time picked car and closed sale in 20 minutes. More
by PLMMD
Other Employees Tagged: Jennifer Lang, Michael Nekava, Andy Lin, Giacomo Liparoto , Hans Dalaker. Walter Blum
October 05, 2023
I've been to many dealerships before and I've dealt with many dishonest sales reps. Jason Chen is not one of them, Jason is a very good sales rep and will take very good care of you. He'll work very hard many dishonest sales reps. Jason Chen is not one of them, Jason is a very good sales rep and will take very good care of you. He'll work very hard to earn your trust and business. I highly recommend Jason Chen for anyone looking to get a Mercedes Benz. My family has been dealing with Helms Bros. for almost 50 years. Helms Bros is a very good dealership compared to other Mercedes dealerships. While my family has been dealing with Helms Bros for a very long time, I made a mistake with my last Mercedes Benz and went to the Mercedes dealership in Roslyn. Big Mistake!! They tried to scam me, lie to me, and do everything a Used car dealership would do to rip you off. So, I went back to Helms Bros. for my current car which I got during the summer of 2023. Unfortunately, the new car I got is having a lot of issues and I'm hoping Helms Bros. will take care of me and make everything right. For now, I'm giving Helms Bros. 5 stars. I will post updates in the future. More
by Anthony Leong
Other Employees Tagged: Jason Chen, Andy Lin
