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Susie Hatheway
Susie Hatheway at Mandal Buick GMC

Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
570 Reviews
4.6

570 Reviews

Write a Review

570 Reviews of Susie Hatheway

March 26, 2026

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Employee Rating

Fast personal experience every time I need service always professional and friendly Jamie and Susie are the best More

by GREGDAVIS805
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, Jamie Meakins , Patrick

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Mar 27, 2026

Mandal Buick GMC responded

Thank you for your wonderful review, Greg! We truly appreciate your kind words about our team, especially Jamie and Susie, at Mandal Buick GMC. It's great to hear that you consistently have a fast and professional experience with us. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

March 25, 2026

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excellent service done in a timely manner, Susie was very accommodating and truck is running great More

by MART0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake Nitz

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Mar 25, 2026

Mandal Buick GMC responded

Thank you for your feedback! We're glad to hear you had an excellent experience with the service at Mandal Buick GMC and that Susie was accommodating. It's great to know your truck is running great. We appreciate your support and look forward to assisting you again! Sincerely, the Team at Mandal Buick GMC

March 24, 2026

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Very friendly service! I was in and out very quickly, and the team has always helped me handle any issues I’ve had. I truly appreciate the service they provide and have not More

by kevinwhendry
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2026

Mandal Buick GMC responded

Thank you for your wonderful review, Kevin! We’re thrilled to hear that you experienced friendly service and quick assistance at Mandal Buick GMC. Your encouraging words mean so much to us, and our team looks forward to helping you with any future needs. Please don't hesitate to visit us again! Sincerely, the Team at Mandal Buick GMC

March 22, 2026

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We have always been pleased with the quality of service from Mandal. Susie is an absolute gem. More

by SHANK.ANGIE
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Recommend Dealer
Yes
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Mar 22, 2026

Mandal Buick GMC responded

Thank you for your wonderful review, Angie! We’re thrilled to hear that you have always been pleased with the quality of service from Mandal. Susie truly is a gem, and we appreciate you recognizing her efforts. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

March 18, 2026

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Exceptional service provided. Amazing customer service! Worth 3 hour drive because fantastic service and staff. They are honest and helpful with vehicle care. More

by LA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, David Kelly, Jamie Meakins

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Mar 18, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the exceptional service and amazing customer care you received at Mandal Buick GMC. It means a lot to us that you made a three-hour drive to visit us, and we're glad to hear you found our staff to be honest and helpful. We look forward to welcoming you back again soon! Sincerely, the Team at Mandal Buick GMC

March 14, 2026

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Susie is always helpful and nice! I like receiving the updated texts. When I checked my car in the girl outside was nice too. It was very busy when I checked in and she was very effic More

by TMOBBS64
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Service Communication
Recommend Dealer
Yes
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Mar 15, 2026

Mandal Buick GMC responded

Thank you for your wonderful feedback! We're delighted to hear that Susie and our team provided you with such helpful and efficient service during your visit to Mandal Buick GMC. It's great to know that you appreciate the updates and the care from our staff. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

March 12, 2026

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Overall, the experience I've encountered at Mandal Buick GMC has always been fantastic. Everyone I interact with is very friendly, but working with Ms. Susie at the service department has been the best part More

by RZISSIC21
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 12, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience at Mandal Buick GMC, especially with Susie in our service department. Providing friendly and clear communication is a priority for us, and it’s great to know that Susie made your visit hassle-free. Your recommendation means a great deal to us, and our team looks forward to welcoming you back for your next visit! Sincerely, the Team at Mandal Buick GMC

March 10, 2026

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Amazing customer service fromsetting up the appointment to pickup. You can't beat their team. More

by steve
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Mar 11, 2026

Mandal Buick GMC responded

Thank you for your wonderful review, Steve! We’re thrilled to hear that you had an amazing experience with our team at Mandal Buick GMC, from setting up your appointment to pickup. We appreciate your kind words and hope to see you again soon! Sincerely, the Team at Mandal Buick GMC

March 08, 2026

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For the most part everything was good. I notice one of the lug nut missing. More

by Lakeshia Payton
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Recommend Dealer
Yes
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Mar 09, 2026

Mandal Buick GMC responded

Thank you for your feedback, Lakeshia. We appreciate you taking the time to share your experience with us at Mandal Buick GMC. We're glad to hear that everything was mostly good, but we understand your concern about the missing lug nut. Please feel free to reach out to us directly so we can address this issue and ensure your vehicle is in perfect condition. We look forward to assisting you! Sincerely, The Team at Mandal Buick GMC

March 08, 2026

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Employee Rating

They explained in very good detail what was wrong with my truck. The explanation was very clear. More

by jeaneaux
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Mar 08, 2026

Mandal Buick GMC responded

Thank you for your feedback, Jean! We appreciate you taking the time to share your experience with us at Mandal Buick GMC. We're glad to hear that our team provided you with a clear explanation regarding your truck. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, the Team at Mandal Buick GMC

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