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Susie Hatheway

Overview Reviews (515) Inventory (316)

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Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6

515 Reviews

Overview Reviews (515) Inventory (316)

4.6

515 Reviews

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515 Reviews of Susie Hatheway

October 17, 2025

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Employee Rating

Mrs. Susie is awesome and she is available and willing to help me with what my truck needs to help me with what my truck needs More

by MATT@MACSCOASTAL.COM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 17, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review, Matt! We’re thrilled to hear that Susie provided you with excellent service at Mandal Buick GMC. It's great to know she was able to assist you with your truck's needs. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

October 11, 2025

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Employee Rating

Nice and professional service dept staff. Kept me informed throughout the process. I have always had a good experience at Mandal. Kept me informed throughout the process. I have always had a good experience at Mandal. More

by kevinwhendry

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Oct 11, 2025 -

Mandal Buick GMC responded

Thank you for your feedback, Kevin! We are happy to hear you had a positive experience with our service department at Mandal Buick GMC. Keeping our customers informed is important to us, and we appreciate your continued trust in our team. We look forward to serving you again in the future. Sincerely, the Team at Mandal Buick GMC

October 08, 2025

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Great experience, the process from start to finish was seamless. We will be back for our next purchase. seamless. We will be back for our next purchase. More

by KEVINPIETZ

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daniel Regueira, Patrick McGee, Tony Vertudazo, Lee Mayfield, David Davis, Annette Coleman, Kira Miller, Blake Nitz, Jamie Meakins

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Oct 08, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful feedback, Kevin! We’re thrilled to hear that you had a seamless experience with us at Mandal Buick GMC. We look forward to welcoming you back for your next purchase! Sincerely, the Team at Mandal Buick GMC

October 07, 2025

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The service was timely. It was a busy Monday, the service department honored my appointment time and got me out in 30 minutes. It was a busy Monday, the service department honored my appointment time and got me out in 30 minutes. More

by 4preciousb2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 08, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that our service department at Mandal Buick GMC honored your appointment time and provided timely service. We appreciate your feedback and hope to see you again for your next visit! Sincerely, the Team at Mandal Buick GMC

October 03, 2025

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Me and my wife want to give a BIG shout out and a BIG THANK YOU to (Jim Crampton.) Jim Crampton came in to work on his day off and worked very hard and made our experience at Mandel’s very easy with n THANK YOU to (Jim Crampton.) Jim Crampton came in to work on his day off and worked very hard and made our experience at Mandel’s very easy with no pressure. Buying a vehicle has never been easier. This is our 2nd vehicle with Mandal’s. Also will like to give a big shout out to the staff as well. They are very friendly and professional. Ms. Susie Hatheway at the Servis department has always made service department a comfortable experience on your wait. Ones again a big shout out to Mr. Jim Crampton for his hard work and dedication. He came in on his day off. Made my visit much easier with no stress. Thanks Jim Crampton. And to Ms Susie Hatheway in service department. I hope Mr. Mandal notices the dedication and loyalty of his employees. They will be the reason I make a 3rd purchase. Thanks and GOD BLESS 🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸 Happy customer Tony Kelly. . More

by Tony.

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tony Vertudazo , Jim Crampton ⭐️⭐️⭐️⭐️⭐️

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Oct 04, 2025 -

Mandal Buick GMC responded

Thank you, Tony! We truly appreciate your kind words and are thrilled to hear about your positive experience at Mandal Buick GMC. It's wonderful to know that Jim and Susie made your vehicle purchase smooth and enjoyable. We take great pride in our staff and their dedication to providing excellent service. Our team looks forward to assisting you with your next vehicle purchase! Safe travels and see you again soon! Sincerely, the Team at Mandal Buick GMC

September 29, 2025

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Great service and friendly personnel. I was Wei pleased and would recommend this dealership to anyone. I was Wei pleased and would recommend this dealership to anyone. More

by hwheeler.2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 30, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with our friendly team at Mandal Buick GMC. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

September 23, 2025

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$160. 00 for 1 valve stem is a racket to get money from people on a set income 00 for 1 valve stem is a racket to get money from people on a set income More

by victormesser

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: David Kelly, Jamie Meakins

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Sep 23, 2025 -

Mandal Buick GMC responded

Thank you for sharing your feedback, Victor. We understand that pricing can be a concern, and we appreciate you bringing it to our attention. At Mandal Buick GMC, we strive to provide quality service and competitive pricing. If you have further questions or would like to discuss this, please feel free to reach out to us directly. Your insights help us improve our services. Sincerely, the Team at Mandal Buick GMC

September 21, 2025

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Good, nice, pleasant atmosphere where waiting time isn't felt. Very good service, fast and efficient. felt. Very good service, fast and efficient. More

by jaime Marín

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 22, 2025 -

Mandal Buick GMC responded

Thank you for your wonderful review, Jaime! We’re thrilled to hear that you enjoyed the pleasant atmosphere and appreciated our fast and efficient service at Mandal Buick GMC. Your feedback means a lot to us, and we look forward to welcoming you back on your next visit! Sincerely, the Team at Mandal Buick GMC

September 19, 2025

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Employee Rating

They were pleasant, and worked to get the original misses corrected. I’ll be back soon. corrected. I’ll be back soon. More

by Bishop

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 20, 2025 -

Mandal Buick GMC responded

Thank you for your feedback! We appreciate you taking the time to share your experience with us at Mandal Buick GMC. We're glad to hear that our team was able to address your concerns and that you'll be returning soon. If there's anything specific you'd like us to assist you with on your next visit, please feel free to reach out. We look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

September 18, 2025

Dealership Rating

Employee Rating

Service took 2 1/2 days. It was never relayed to me that it would take this long. People were pleasant, but the 3% up charge for using a credit card? You need the $40 more It was never relayed to me that it would take this long. People were pleasant, but the 3% up charge for using a credit card? You need the $40 more than I do. Include it in your price or inform your customers about that upfront. More

by jcdolan24

Verified Customer

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Sep 20, 2025 -

Mandal Buick GMC responded

Thank you for your feedback. We appreciate you sharing your experience with us regarding the service duration and the credit card fee. While we are glad to hear that our team was pleasant, we understand your concerns about the communication regarding the service timeline and additional charges. Your input is valuable, and we will use it to enhance our customer experience at Mandal Buick GMC. If you have any further questions or would like to discuss this more, please feel free to contact us directly. We hope to serve you better in the future. Sincerely, the Team at Mandal Buick GMC

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Susie Hatheway

Service Consultant

Mandal Buick GMC

515 Reviews of Susie Hatheway

Dealership Inventory (316 Vehicles)

Had a great experience?Spread the word.

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