Susan Rutledge
Susan Rutledge at Braman Honda of Palm Beach

Susan Rutledge | Page 41

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

Contact Me
4.8
411 Reviews

I'm a Jersey Girl who loves the beach and sunshine.

Dealership Experience

8 yrs, 3 mos

Industry Experience

21 yrs, 10 mos

Languages Spoken

English English

4.8

411 Reviews

Write a Review

411 Reviews of Susan Rutledge

November 08, 2019

Dealership Rating
Employee Rating

great service all the time Susan is the best get me in and out quickly a real pro at her job. Keeps me informed thru all my service needs and take care of my wife's car and mine More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2019

Braman Honda of Palm Beach responded

Joseph, Thank you so much for taking your time to leave this review and rating for us here at Braman Honda. It was a pleasure serving you as always and we look forward to serving you again in the near future.

October 31, 2019

Dealership Rating
Employee Rating

Honda is the best Susan always has a smile and takes time to explain the service that is being done and goes over everything after the service has been completed. More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2019

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. We are glad Susan made your experience so wonderful with us. We hope to hear from you again soon!

September 28, 2019

Dealership Rating
Employee Rating

If your car is new and still under warranty they ignore issu They promise you the world when selling me my 2 Honda CR-V 2018 purchased the same day brand new. I have issues with my fan speed going up and down on More

by dpasqualetto
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: David Migoya

Sep 29, 2019

Braman Honda of Palm Beach responded

We are truly sorry to hear we did not meet your expectation and we appreciate your feedback. Our number one goal is to provide an exceptional customer service experience. Please don’t hesitate to contact me at your earliest convenience at cgonzalez@bramanhondapb.com where I can assist you further and possibly change your opinion about us. ~Carlos Gonzalez General Manager 561.966.5233 CGonzalez@BramanHondaPB.com

August 30, 2019

Dealership Rating

Very bad customer service Susan was very short and nasty with me, i was very polite, i guess she was having a bad day. Would not recommend going unless you deal with someone e More

by Katherine
Customer Service
Recommend Dealer
No
Aug 31, 2019

Braman Honda of Palm Beach responded

Dear Katherine , We are sorry to hear we did not meet your five star expectation and we appreciate your feedback. Our number one goal is to provide an exceptional customer service experience. Please don’t hesitate to contact me Carlos Gonzalez at cgonzalez@bramanhondapb.com where I can assist you further and possibly change your opinion about us. ~Carlos Gonzalez General Manager 561.966.5233 CGonzalez@BramanHondaPB.com

August 21, 2019

Dealership Rating
Employee Rating

awsome nothing to say about that particular day of service i hope these great services stay the same in the future i will come back again and again More

by Tudy1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 21, 2019

Dealership Rating
Employee Rating

Best of Bramen Susan was fabulous. She booked my service appt. for me and was ready for me when I arrived. I was in and out in no time. #BramensBest More

by Block/Bramen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 07, 2019

Dealership Rating
Employee Rating

Susan was amazing Susan was very nice and helpful when I came to get my oil change. She made it a quick and easy process for me. Without her I wouldn’t have know that I More

by Lovelymel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 06, 2019

Dealership Rating
Employee Rating

Why settle for less-go for the best/ Braman “Rocks” I LOVE Braman HONDA! This is our third HONDA. Always a great, fun & exciting experience. My fabulous consultant is Fernando! Sales mgr, Alexus and G More

by Dpascalli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Acosta, Ali Daye, Carlos Gonzalez, Fernando Johnston, Jon Roth

January 28, 2019

Dealership Rating
Employee Rating

Awesome experience Sherri is my salesperson and she is awesome , I have been buying Honda for the last 10 years and I love them and she always take good care of me More

by Clauhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sherry Louis, Sherri Louis

December 18, 2018

Dealership Rating
Employee Rating

Best Buying Experience EVER!!! Spoke to Hansel over the phone and scheduled an appointment later that afternoon. He listened to all my needs and wants. A few hours later I drove o More

by Isis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hansel Zepeda, William Farmer

...
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