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Susan Rutledge
Susan Rutledge at Braman Honda of Palm Beach

Susan Rutledge | Page 27

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

Contact Me
4.7
412 Reviews

I'm a Jersey Girl who loves the beach and sunshine.

Dealership Experience

8 yrs, 4 mos

Industry Experience

21 yrs, 11 mos

Languages Spoken

English English

4.7

412 Reviews

Write a Review

412 Reviews of Susan Rutledge

December 23, 2022

Dealership Rating
Employee Rating

The problem with dealership service is everything is based on commission. The more you sell the more you make.Scare tactics used too much to drive commission. More

by TOMBARTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2022

Braman Honda of Palm Beach responded

Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 20, 2022

Dealership Rating
Employee Rating

Love my service person, Susan Rutledge. Car always taken care of the first time I bring it in. More

by BRUSHKANTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2022

Braman Honda of Palm Beach responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Susa ad our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 20, 2022

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Employee Rating

This dealership provides good, timely, courteous service at reasonable prices. Clean, comfortable waiting area. Very professional. More

by markvw93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2022

Braman Honda of Palm Beach responded

Thank you, Mark! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 20, 2022

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Employee Rating

Great customer service. I appreciate the quality care that was provided. Thank you very much. More

by FANUP
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2022

Braman Honda of Palm Beach responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 19, 2022

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Employee Rating

The dealership did a great job with my car. I will bring it back for service again. More

by chrisstokes0998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2022

Braman Honda of Palm Beach responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 18, 2022

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Employee Rating

I received my vehicle back in a timely fashion and the issue was solved without fail. More

by sparajon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2022

Braman Honda of Palm Beach responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 16, 2022

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Employee Rating

Great service. They took care of my emergency without an appointment. I needed a new battery and drove straight there the moment my car hesitated to start. Thank yo More

by JULIADCLARK
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Service Time
Service Communication
Recommend Dealer
Yes
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Dec 17, 2022

Braman Honda of Palm Beach responded

Thank you so much for taking the time to leave us a five-star rating. We're glad to hear that Susan was able to take care of your emergency. We look forward to having you as one of our valued customers for years to come. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 15, 2022

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Employee Rating

Great service! Very friendly staff! Good communication! Very detail oriented. Nice and clean waiting area for customers. More

by JACQUEKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2022

Braman Honda of Palm Beach responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 12, 2022

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Employee Rating

Thank you for everything Susan. You are the best! I enjoy seeing you everytime I get my car serviced More

by VIKYASMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2022

Braman Honda of Palm Beach responded

Thanks for sharing your thoughts about your experience with Susan here at Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

December 12, 2022

Dealership Rating
Employee Rating

Loved that I received a video of my multi-point inspection. Loved that I received a text that my vehicle was ready to come to my advisors office to complete checkout. The only thing that was miss More

by ELW0905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 12, 2022

Braman Honda of Palm Beach responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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