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Susan Rutledge
Susan Rutledge at Braman Honda of Palm Beach

Susan Rutledge | Page 17

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

Contact Me
4.7
412 Reviews

I'm a Jersey Girl who loves the beach and sunshine.

Dealership Experience

8 yrs, 4 mos

Industry Experience

21 yrs, 11 mos

Languages Spoken

English English

4.7

412 Reviews

Write a Review

412 Reviews of Susan Rutledge

July 14, 2023

Dealership Rating
Employee Rating

Susan is great! She is the only service advisor I want to deal with. She always goes above and beyond More

by KIMMYB614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 15, 2023

Braman Honda of Palm Beach responded

Thank you for choosing Braman Honda of Palm Beach. Your feedback and rating mean a lot to us. We're glad Susan was able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 14, 2023

Dealership Rating
Employee Rating

Wanted to charge me for work they caused on my vehicle from a recall. I’ll never go back. More

by BTLL
Service Time
Service Communication
Recommend Dealer
No
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Jul 17, 2023

Braman Honda of Palm Beach responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 12, 2023

Dealership Rating
Employee Rating

The service and repairs was excellent, many thanks tu Susan, my Odissey looks an run great More

by diegoipince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 13, 2023

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Braman Honda of Palm Beach, we look forward to having you as a valued customer for many years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 12, 2023

Dealership Rating
Employee Rating

Service was teribble,terrible, am very disappointed, took my car in for 3 problems disappointed More

by LISASWATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 16, 2023

Braman Honda of Palm Beach responded

We're sorry to hear about your experience, Lisa, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 11, 2023

Dealership Rating
Employee Rating

I always have a positive experience with my service advisor. She is an experienced, knowledgeable and customer oriented support for my cars services need. More

by belancourtk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 12, 2023

Braman Honda of Palm Beach responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman Honda of Palm Beach! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 11, 2023

Dealership Rating
Employee Rating

Service was excellent. All were very very kind and helpful.Especially ,Susan. She was Great she answered all my questions and told me what extras need to get done. I also l More

by FOXYPAMELA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 12, 2023

Braman Honda of Palm Beach responded

It's great to hear that Susan and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman Honda of Palm Beach! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 11, 2023

Dealership Rating
Employee Rating

Their service is great. I know they will let me know what maintenance my car needs. Susan Rutledge is great. She works hard to get the job done. More

by ROGERJACK99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 12, 2023

Braman Honda of Palm Beach responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Susan and our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 11, 2023

Dealership Rating
Employee Rating

My service advisor Susan was great explained everything very well and helpful will be coming back to her in the future More

by jrprotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Lau, Lidorys Boan

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Jul 12, 2023

Braman Honda of Palm Beach responded

Thank you for your review and kind words for Susan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 11, 2023

Dealership Rating
Employee Rating

The staff is very friendly and greet you at car upon arrival. Susan spoke with me and we reviewed what service would be completed and asked for my input. She kept me informed during service and at check More

by RSICKERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 11, 2023

Braman Honda of Palm Beach responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

July 10, 2023

Dealership Rating
Employee Rating

Susan is always such a pleasure to work with! Braman Honda is fortunate to have such an efficient, friendly, knowledgeable service manager! More

by CMFLORA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 11, 2023

Braman Honda of Palm Beach responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Susan and our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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