Steven LeSueur | Page 10

Excellent car buying experience! Didn't need to spend all day like other dealerships. There was no back and fourth haggling with the price and payment. It was a pleasant overall car b Didn't need to spend all day like other dealerships. There was no back and fourth haggling with the price and payment. It was a pleasant overall car buying experience and would recommend LeSueur Car Company to anyone. More

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New Acura RDX - With challenges Let me start by saying "Thank you" to Steven and James for their efforts in making this Auto purchase the best I have had in my 50 years of buying veh Let me start by saying "Thank you" to Steven and James for their efforts in making this Auto purchase the best I have had in my 50 years of buying vehicles. Steven is an incredible Sales manager and goes out of his way to ensure everything is correct and that you are completely informed of any issues with the vehicle you have purchased. The research that was done to make us feel very comfortable about our purchase was truly above and beyond what you would expect. In our situation we needed to get the title from American Honda Finance and they got them on the line negotiated what was needed and helped us to make the right decision for us and our New Acura. James was outstanding in getting this all arranged and delivered us options to make it all work. I like that they were calm, concerned, professional and truly made us feel like family. Thank you LeSueur Family!!!! We love our New car..... More

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Partner not Opponent This past Monday night I received the news that no car owner wants to hear…your warranty claim has been denied. The news only got worse from there. This past Monday night I received the news that no car owner wants to hear…your warranty claim has been denied. The news only got worse from there. My mechanic then decided to drop the news that the car was in need of further engine work and considering that the initial claim was denied, it was only logical to assume that the next claim would be denied too. He suggested that I consider selling the car. With that news, I went to LeSueur to do a little car shopping. Having been recently divorced, which had a dreadful impact on my credit score, I was not looking forward to the prospect of negotiating for a new vehicle. Once I had decided on a vehicle, the shop mechanic inspected my Audi. That’s where the news got worse. In fact, the engine did not need work. It needed replacement. It was effectively blown, and so too were my prospects on getting a new car as I still had an outstanding amount on my loan. And so, the bad news was shared with me by the Sales Manager who took on the role of being a partner in helping me find a new vehicle and not an opponent. Steven LeSueur truly went above and beyond to help me find a vehicle that both suited my needs, but also was acceptable to the financing bank. He even reached out to his insurance contact to see if anything could be done to appeal the decision from the disreputable warranty company that I had used when I purchased my Audi. I was in an embarrassing and uncomfortable situation that Steven could have simply walked away from, but he didn’t. He worked with me on every aspect of finding a new car and did so in a compassionate, non-judgmental and efficient way. Due to the complexity of my situation, compounded by the late hour in which I arrived, Steven and his team worked well past closing to get me into a new vehicle. Needless to say, I am extremely grateful to everything that Steven and his team did to help me. I now have another pleasant car buying experience at LeSueur. Thank you Steven! More

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Excellent customer service, easy going, friendly, no hassle Steven was awesome, easy going, helped us to think through our car choices. We had our seven week old baby with us, Steven was very patient with us t Steven was awesome, easy going, helped us to think through our car choices. We had our seven week old baby with us, Steven was very patient with us through the whole process. My wife got an amazing car from LeSueur. The level of care and guidance Steven gave us far surpassed our expectations! Thank you Steven and the LeSueur family! More

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They always go above and beyond This is our 3rd purchase from Steven at LeSueur in the last 4 years. I am happy with every purchase. I completely trust them because I know they are h This is our 3rd purchase from Steven at LeSueur in the last 4 years. I am happy with every purchase. I completely trust them because I know they are honest and dependable. Every employee at LeSueur is professional, friendly and super helpful. There are no high pressure sales pitches or pushy sales people. I can not say enough nice things about how they treat their customers. They do business with integrity and honesty and I will probably never buy a vehicle from anywhere else. More

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No pressure BEST car buying experience I found a car I was interested in online. I made contact with Steve LeSeure via text/email and communicated about the car while I was out of town. We I found a car I was interested in online. I made contact with Steve LeSeure via text/email and communicated about the car while I was out of town. We shared information about pricing, options, financing etc. When I got back to town, I made an appointment to see the car. It was exactly as it was described. I was happy to meet Steve and finalize my purchase. He was so easy going. The experience was fast and efficient. I have never experienced car buying without stress, frustration, 3 Card Monty Games and a ton of wasted time. I asked Steve to help me get in and out of his office as soon as possible as I had brought my mechanic with me to “look under the hood.” My mechanic validated that the car was as Steve had described and it was a great deal. Steve actually offered more on my trade then I was expecting. Car buying at LeSeure is a pleasant, no pressure experience. More

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Amazing service and a great selection! Steven did an amazing job helping us find the exact car we were looking for and within our price range (we were picky)! He helped us through the proce Steven did an amazing job helping us find the exact car we were looking for and within our price range (we were picky)! He helped us through the process and got everything done quickly and easily! We will for sure go back! Thank you Steven! More

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Best used car buying experience I've had The entire team at LeSueur was very courteous and professional. The car I had seen advertised on Craig'slist was brought out to me quickly. I also t The entire team at LeSueur was very courteous and professional. The car I had seen advertised on Craig'slist was brought out to me quickly. I also test drove another car on the lot before closing the deal on the one I had seen advertised. I never felt pressured nor did I experience any of the standard used car salesmen tactics I've run into over the years. They just let the cars sell themselves. Great family business. More

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Love these guys We have bought our last 3 vehicles here. Steven and his staff really make the car buying process enjoyable. Buying a used car can be a nightmare, bu We have bought our last 3 vehicles here. Steven and his staff really make the car buying process enjoyable. Buying a used car can be a nightmare, but this place makes it easy. I was in and out with my “new” car in less than 2 hours. Also their service department is top notch and affordable. More

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Incredible Service and Low Pressure Sales We have been car shopping for two years, stopping in occasionally at Lesueur to find a lightly worn used car. We finally found the car we've been wait We have been car shopping for two years, stopping in occasionally at Lesueur to find a lightly worn used car. We finally found the car we've been waiting for-a 2017 Toyota Avalon Limited with only 5k miles. Stephen was exceptional in patience as we had to go through a few cars, and a purchase exchange before finding the perfect car for us. Stephen was able to answer our questions easily and honestly. Once we decided on the car, the process of buying was really easy. We would highly recommend Stephen to anyone looking for a newer used car, without the instant depreciation you get from a brand new car. Definitely 5 star service! More

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