Steve Ybarra | Page 55

2014 Ford Fusion I would like to thank Steve, for all the help with my grandparents purchase. Made everything easy and will recommend him to all our friends. Thanks St I would like to thank Steve, for all the help with my grandparents purchase. Made everything easy and will recommend him to all our friends. Thanks Steve!! More

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Good deal and bad service The buying experience I had at Vernon was typical of any car dealership that you would expect. Haggling, sales person saying I wanted to much for a tr The buying experience I had at Vernon was typical of any car dealership that you would expect. Haggling, sales person saying I wanted to much for a trade in, tales to the manager behind closed doors and the answer was still no. I said ok and went to my truck, started it and went to drive away. All of a sudden the amount I wanted was ok and the deal was done. After driving the vehicle home it was apparent that there was a exhaust manifold leak which I was told would be repaired if I brought the truck back at no charge. After driving the 85 miles back to the dealership and waiting 4 days I'm now told that the vehicle was bought as is and they would give me $300 for the repair. This only came after be blown off by their customer relations manager Ashley Hernandez on 3 separate occasions. The used car sales rep. tried to sound polite but it was obvious that they were angry I wanted what was promised to me. Although I got a decent deal on the truck the dealership is shady at best and will say what you want to hear to get you out the door but no follow through. Truth in advertising is not used at Vernon Auto Group what so ever. I'm sadly disappointed with the overall purchase and horrid customer service More

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Used Car Purchase Spoke with Steve Ybarra reference a vehicle I observed on-line. Steve was shared with me the vehicle would not be a good fit for my daughter and reco Spoke with Steve Ybarra reference a vehicle I observed on-line. Steve was shared with me the vehicle would not be a good fit for my daughter and recommended another vehicle he had in stock. I shared with Steve I would not be able to drive to Vernon until the next day to which Steve offer a recommendation. Steve had the vehicle driven to my place of employment in Wichita Falls and we closed the deal. More

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As always a great car buying experience! It was a pleasure to deal with Steve Ybarra. Steve makes you feel like an old friend rather than just a customer that he will never see again. It was It was a pleasure to deal with Steve Ybarra. Steve makes you feel like an old friend rather than just a customer that he will never see again. It was once again. Steve made the car buying process quick and easy. Thanks Steve! More

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Chillicothe If ur looking to buy new or used this would b great. They r so fast, friendly, and so helpful. I was done within an hour and now a Own a mercedez at If ur looking to buy new or used this would b great. They r so fast, friendly, and so helpful. I was done within an hour and now a Own a mercedez at such a great price! Steve Ybarra was so helpful and most of my family goes to him. I definitely will go back and recommend people to go to this dealer and ask for steve!! More

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Awesome Customer Service!!!! Ralph, Steve, Morgan, & Heath displayed great customer service. They also did an excellent job getting me the best deal as possible within my price an Ralph, Steve, Morgan, & Heath displayed great customer service. They also did an excellent job getting me the best deal as possible within my price and payment range. They also ensured I received the most amount for my trade in. I would highly recommend giving any of them a call when it comes to your next vehicle purchase! More

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Great People at Vernon Auto Group I called about a listing I had seen on AutoTrader.com and spoke with Steve Ybarra. Quite courteous and professional, he answered my questions in a di I called about a listing I had seen on AutoTrader.com and spoke with Steve Ybarra. Quite courteous and professional, he answered my questions in a direct, honest manner. Purchasing the car was quite pleasant, and I am pleased with the vehicle. This is the first time I have purchased a car relying only on internet pictures and a salesman, but everything was OK. Although I had my financing arranged prior to calling Vernon Auto, Steve connected me with that department, and I accepted the great offer for financing my vehicle.. I enjoyed my experience, and I appreciate of the people there. More

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Chillicothe Guy Vernon Auto Group has excellent service, very helpful on getting you the car or truck you want. I've purchased 2 trucks from them so far and I'll cont Vernon Auto Group has excellent service, very helpful on getting you the car or truck you want. I've purchased 2 trucks from them so far and I'll continue to purchase trucks from them in the future More

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Great experience from Denver, Colorado! I purchased a car from Steve and it was the best experience to date! I never felt the dreaded sales pitch pressure, which translated into a great exp I purchased a car from Steve and it was the best experience to date! I never felt the dreaded sales pitch pressure, which translated into a great experience! I did my due diligence on exploring my options and at the end of the day, felt this was a good decision. Vernon group, and Steve, have been remarkable with our family and there is no doubt we will continue to do business in the future! More

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Fast, and Easy Very efficient service with a customer-satisfaction geared work ethic. Felt very comfortable that the dealer was concerned with getting us a good car Very efficient service with a customer-satisfaction geared work ethic. Felt very comfortable that the dealer was concerned with getting us a good car and not "just making a sale." After test drives, and financial obligations were dealt with, the purchase and securing the vehicle was very smooth. More

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