Steve Wollak
Steve Wollak at Ford of Port Richey

Steve Wollak | Page 133

Service Advisor

Ford of Port Richey

10715 U.S. Highway 19
Port Richey, FL 34668

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4.8
1,675 Reviews

I have been living in the pasco county area since after the blizzard of 1978. Originally from the great state of Michigan. I am a true car guy....I enjoy all makes of cars and motorcycles. Anything with air, fuel and spark.

Dealership Experience

16 yrs, 4 mos

Industry Experience

35 yrs, 2 mos

Specialties & Trainings

Army

4.8

1,675 Reviews

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1675 Reviews of Steve Wollak

October 24, 2018

Dealership Rating
Employee Rating

Service Department I need to thank Steve Wollack once again for the great service. The battery in my wife's car went bad, we called Steve and he got us right in. Probl More

by TFrost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 22, 2018

Dealership Rating
Employee Rating

Port Richey Ford Don't bother with this dealership. Customer service is worse than ever after the buyout of Morgan Auto Group. They replaced my air bags, told to come More

by Jtc408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 22, 2018

Ford of Port Richey responded

This is very upsetting to hear but it's important for us to know where we can improve our customer service. We apologize that your visit with us wasn't the best and will send your comments to management and the staff to look into it. Please reach out to us via email if you would like to speak to us directly; we promise that someone will reach out to you as soon as possible. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

October 19, 2018

Dealership Rating
Employee Rating

Great Experience Steve was very accompanying and keep me informed. Mechanic was helpful showing me my nail in tire and explaining and getting me estimate price for tir More

by PENNYLUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The mechanic was Great

October 19, 2018

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Employee Rating

Outstanding Service!!! Curteous and Professional The service was outstanding, curteous, professional and a personal touch by our Service person. Who made sure we were comfortable while we waited for More

by MELVINFEBRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 17, 2018

Dealership Rating
Employee Rating

5 star service I had purchased my last three vehicles there and have had service work performed also and have had outstanding relationships with the people there and More

by MARK.GOGREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Swift , Michael Acord, Doug Gallahan, Jeff Leathers, Don New, Mykaila Robertson

October 17, 2018

Dealership Rating
Employee Rating

They were great Did what I wanted and at a fair price and went beyond what I expected I'm sure I will be doing business with them again More

by RGJII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 15, 2018

Dealership Rating
Employee Rating

New truck Going to Port Richey Ford is always a treat everyone is so pleasant and knowledgeable. Mike Black works to get you the best deal possible. More

by Michael McClintock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Black

October 13, 2018

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Employee Rating

prepare for trip I called Ford to prep our Escape for a long trip. Steve was able to do half the90,000 mile work that day with the rest when we return. Completed on ti More

by CJALWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 13, 2018

Dealership Rating
Employee Rating

2 hrs for an alignment, when there was no wait time. When I called I was told no wait for an alignment. I got there they took my truck right in, no wait, great I was happy. At and hour and ten minutes I More

by Babydny1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 15, 2018

Ford of Port Richey responded

We apologize for the wait time and will look into what we can do to shorten it. Thanks for bringing this to our attention; please feel free to reach out via email if there's anything else you would like us to know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

October 13, 2018

Dealership Rating
Employee Rating

Great service Always a great experience whenever we bring our vehicles in for anything. Steve Wollak is always my go to and took very good care of me yesterday but More

by JASON.GATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Johnson

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