Steve Wollak | Page 121

See Below The service was terrific! HOWEVER, I received today an e-mail from Ford today telling me that it was noticed that my tire tread was such that it shou The service was terrific! HOWEVER, I received today an e-mail from Ford today telling me that it was noticed that my tire tread was such that it should be rechecked. . Please note at the time I brought the car in, I had less than 8000 miles on the odometer. This seems highly unlikely that I had that much wear on less than 8000 miles. What happened? More

by RFRANKEL Verified Customer Verified Customer

Report | Print

Steve great service You can trust Steve W He know his stuff He can be trusted as a service writer. I will always go back to Steve Wollak for service. You can trust Steve W He know his stuff He can be trusted as a service writer. I will always go back to Steve Wollak for service. More

by RFRANCHI51 Verified Customer Verified Customer

Report | Print

Too notch Top notch service once again at Ford of Port Richey, we have been going here for years for service on our vehicles. Was out quicker than expected!! Top notch service once again at Ford of Port Richey, we have been going here for years for service on our vehicles. Was out quicker than expected!! Nice waiting area, with doughnuts, 🍿popcorn, 📺 tv, ?? coffee, hot chocolate, comfortable seating 💺, clean bathrooms. More

Report | Print

Great service Have been getting my vehicles serviced at ford of Port Richey for 9 years and have never been let down. Steve always takes good care of me. Have been getting my vehicles serviced at ford of Port Richey for 9 years and have never been let down. Steve always takes good care of me. More

by JASON.GATES Verified Customer Verified Customer

Report | Print

Terrible All 3 visits I had an appointment setup with Steve the service manager. 1st visit they changed wrong sensor. My fault I didn't verify before agreeing. All 3 visits I had an appointment setup with Steve the service manager. 1st visit they changed wrong sensor. My fault I didn't verify before agreeing. 2nd visit Steve recommended a diagnostic. Didn't figure anything out also still didn't replace sensor. 3rd visit they parked my van for 3 days while saying they where doing diagnostics. Checked my camera no work done. Finally after no work done and still no idea when it would be finished I told him to forget it and I came and picked my van back up. This is my service vehicle that I use to run my business. Steve should have called me to reschedule not just park my van while I scramble to reschedule all my work. Very unhappy! More

by Killerbee181 Verified Customer Verified Customer

Report | Print

Great job, Steve It took them awhile to fix my car but the guy handling my car, Steve, was awesome. He was always on top of people making sure they were doing the righ It took them awhile to fix my car but the guy handling my car, Steve, was awesome. He was always on top of people making sure they were doing the right thing. Even gave me a free rental. Highly recommend him. More

by P_W Verified Customer Verified Customer

Report | Print

See below box Steve Wollack was very profesonal in scheduling my service work for my 2017 Mustang GT . Explained the service work to be completed and cost of parts Steve Wollack was very profesonal in scheduling my service work for my 2017 Mustang GT . Explained the service work to be completed and cost of parts in stage 2 up grade on car engine . Work was completed in very timely manner. Was notified upon completion and upon arrival was shown work complex by Steve . Thanks for great service CHUCK. More

by JAKOGLER Verified Customer Verified Customer

Report | Print

Excellent service My appt. was with Steve Wollak, to have an oil change. He told me that I also needed a tire rotation and cabin air filter. In talking with Steve I m My appt. was with Steve Wollak, to have an oil change. He told me that I also needed a tire rotation and cabin air filter. In talking with Steve I mentioned a problem with the glove box....a part was order to install at a later time. The service provided was completed in a little over 2 hrs. More

Report | Print

Unsatisfactory I have been charged $700 over two visits on a problem that remains unresolved. I am now being told that it is an “outside influence” problem with a su I have been charged $700 over two visits on a problem that remains unresolved. I am now being told that it is an “outside influence” problem with a suggestion that where I parked the car and possibly left the convertible top down as being the cause of the problem. Essentially, no further attempt to solve the problem. Unsatisfactory. I will be contacting the customer assistance center to seek a better answer to my problem. More

by TPAGE0148 Verified Customer Verified Customer

Report | Print

Fast, professionals, very helpful! I went in for an oil change, after the oil change, told service rep that my turn signals were not working, he grabbed a tool, replaced the bulbs, I went in for an oil change, after the oil change, told service rep that my turn signals were not working, he grabbed a tool, replaced the bulbs, charged me for parts only! That is excellent service !!! THANKS STEVE W. More

by REFUSE0 Verified Customer Verified Customer

Report | Print