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Steve Wollak
Steve Wollak | Page 104
Service Advisor
Ford of Port Richey
10715 U.S. Highway 19
Port Richey, FL 34668
1,676 Reviews
I have been living in the pasco county area since after the blizzard of 1978. Originally from the great state of Michigan. I am a true car guy....I enjoy all makes of cars and motorcycles. Anything with air, fuel and spark.
Read moreDealership Experience
16 yrs, 4 mos
Industry Experience
35 yrs, 2 mos
Specialties & Trainings
Army
1,676 Reviews
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1676 Reviews of Steve Wollak
January 27, 2020
Always a great experience! Everyone is always so nice. From Steve doing the paperwork to Robert working on the truck and the always friendly guy's firing up the grill in the drive we always feel so welcom From Steve doing the paperwork to Robert working on the truck and the always friendly guy's firing up the grill in the drive we always feel so welcome. More
by jody
Verified Customer
January 27, 2020
Service Dept customer service was outstanding!Was very Service Dept customer service was outstanding! Was very surprised at the cost of $375 for a diagnosis test for engine light being and then replacing Service Dept customer service was outstanding! Was very surprised at the cost of $375 for a diagnosis test for engine light being and then replacing the PCV valve. only took 15 minutes more to replace the valve! More
by RICHATROSELAKE
January 27, 2020
As always great customer service and taking care of my cars needs! Thought I had appointment reserved online but it didn’t go through. Got me in anyway and was done in very timely manner. Thanks again St cars needs! Thought I had appointment reserved online but it didn’t go through. Got me in anyway and was done in very timely manner. Thanks again Steve! More
by ccrenshaw36
January 26, 2020
Scheduled Service and an Unexpected Repair When we bought my wife's 2018 Fusion from Ford of Port Richey a year ago, we also purchased the extended warranty including all regular maintenance fo When we bought my wife's 2018 Fusion from Ford of Port Richey a year ago, we also purchased the extended warranty including all regular maintenance for 85,000 miles. We dropped her car off for the 20,000 mile service which was completed on Wednesday. When we went to get her car, I asked if they could check the batteries in my 2015 F-350 pickup if I left it there overnight. Steve assured me that they would check it out and replace the batteries if necessary, but the batteries were probably out of warranty. I agreed that 5 year old batteries should be replaced, and agreed to pay for the new ones if necessary. I received a text message later that evening that the truck was ready, and that I could pick it up at my leisure. Overall, we had 2 great experiences back to back. More
by FRED.MCLEAN
January 26, 2020
Service going above and beyond like no other! Brought in my 98 Crown Victoria with the turn signal and hazard lights not working, after explaining my urgency to repair this vehicle 3 days prior to Brought in my 98 Crown Victoria with the turn signal and hazard lights not working, after explaining my urgency to repair this vehicle 3 days prior to having surgery and the need of having it "Road Ready"for my wife to use, Steve quickly contacted Chris explained the urgency and had him diagnose the problem to a non stocking part at the present time but had the assistance of Randy in parts to make sure said part would be in overnight and ask Chris to temporally fix it for me to use the vehicle until the part would arrive next day. I returned 2 days later approximately at lunch time, meet Chris who told me that part was is and in a very caring way asked how I was feeling? After seeing me limping and told me he would skip lunch and go to work on it immediately so I would not have to wait a long period of time due to my present condition. This proved to me that your technician no only can care about your vehicle condition but your needs based on your condition as well. Steve, Chris and Randy could not replace my worn hip or help the tremendous pain I was going thru but they went above and beyond to repair my car and gave the piece of mind that it would serve its purpose for my need in the days to come so my wife could travel safely back and forward from home to the Hospital. This is going the extra mile to cater for a customer in need! Thank you guys. More
by Recoil 5118
Other Employees Tagged: Dolly Kendall, Frank Johnson , Don Scripture, Chris, Randy,Tia, Larry.
January 26, 2020
I took my 2015 Focus into Service to look at the transmission's poor acceleration. They found what was wrong, under warrantee repaired it and got me a rental while it was in the shop. transmission's poor acceleration. They found what was wrong, under warrantee repaired it and got me a rental while it was in the shop. More
by CJALWOOD
January 26, 2020
Everything is excellent. So far so good. I like. Good product good people. All around good business operation. Lots of vehicles to choose from. My compliments. product good people. All around good business operation. Lots of vehicles to choose from. My compliments. More
by tbeukelaer
Other Employees Tagged: Mike Black , Don Scripture, Sammy, Ammar
January 26, 2020
Great Freindly service Steve is a great service advisor. Very friendly and does not rush you so he can wait on another customer. He looks out for you and always checks to ma Steve is a great service advisor. Very friendly and does not rush you so he can wait on another customer. He looks out for you and always checks to make sure all your needs are taken care of. More
by MDELI2MAD
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