Steve Nevitte | Page 8

Steve is very helpful and honest, he is doing his best to make thins right, that were not on my certified vehicle make thins right, that were not on my certified vehicle More

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I bought a certified suv . In the 18 day’s since it was bought l have had it 6. When l got it there were pain issues some of which were minor, a missing key, not no switch l in In the 18 day’s since it was bought l have had it 6. When l got it there were pain issues some of which were minor, a missing key, not no switch l in the hatch to lower the seat. I could go on. I only give credit to Steve in service for trying to make it right. More

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Very accommodating and reliable. Coming to my home to address the safety recall was fantastic customer service. Steve was reassuring and answered all of my questions. The vehicle rel Coming to my home to address the safety recall was fantastic customer service. Steve was reassuring and answered all of my questions. The vehicle reliability and Mercedes’ top notch service is the reason why Mercedes’ has been my vehicle of choice for over 25 years. More

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Steve, is one you can count on to do things right. He has always done an outstanding job with getting the work completed on my vehicle, and getting it back on time. Thank you Steve. Bennie He has always done an outstanding job with getting the work completed on my vehicle, and getting it back on time. Thank you Steve. Bennie More

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Steve has been our service rep for a few years now, with two cars, and has always been very helpful and easy to work with. The entire service department is as well. Would highly recommend both! two cars, and has always been very helpful and easy to work with. The entire service department is as well. Would highly recommend both! More

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Steve Nevitte has been my service advisor through the duration of owning my first MB and he's been outstanding! Each time I've needed scheduled service, or even had an emergency and needed to contact hi duration of owning my first MB and he's been outstanding! Each time I've needed scheduled service, or even had an emergency and needed to contact him, a simple text or email and he gets me taken care of. Having leased several cars over the past 20+ years, I've never had such an efficient service experience as Steve has been able to provide to me. A big part of my desire to become a repeat MB customer is in large part due to the professionalism and outstanding customer service that Steve has provided to me throughout the service life of my current vehicle. More

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Steve has always been helpful. He answers my questions in simple ways I can understand. I am grateful for his prompt assistance always. He answers my questions in simple ways I can understand. I am grateful for his prompt assistance always. More

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When I was working I could only make my division better if I knew something was wrong - there is also a say ' If if ain't broke - don't fix it " - I arrived at the MB service lane at noon on June 13th - St if I knew something was wrong - there is also a say ' If if ain't broke - don't fix it " - I arrived at the MB service lane at noon on June 13th - Steve was walking out to my car before I could get out - I had minor warranty stuff that need looked at - Steve did that and took some air out of my tires and I was on my way home by 12:25 PM Thank You More

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Steve was excellent at handling our situation. The repair ended up being longer than expected, but Steve jumped into action and got us a loaner vehicle for the duration lasting several days witho The repair ended up being longer than expected, but Steve jumped into action and got us a loaner vehicle for the duration lasting several days without any haste or complication. He made the whole process seamless. We recommend Steve and Annapolis Mercedes to everyone. More

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Steve is absolutely wonderful. Most importantly, is how kind he is. Very knowledgeable and professional. Goes beyond what is necessary. Most importantly, is how kind he is. Very knowledgeable and professional. Goes beyond what is necessary. More

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