Steve joined the team at Secor early in 2019 and enjoys every aspect of his role as Finance Manager. Steve strives to make every transaction smooth and efficient so our clients can get on the road to enjoy their new vehicle. Our goal is to make every interaction a truly exceptional experience. Steve enjoys spending time with his friends and family when he is not at the dealership. Stop in soon to meet Steve and the rest of the team at Secor Volvo!
Read moreDealership Experience
7 yrs, 4 mos
Languages Spoken
English
230 Reviews
Write a Review230 Reviews of Steve Matters
December 03, 2024
Steve Paloma was knowledge professional and efficent from start to finish. From finding the car throug auto trader, to contacting the interenet department to walking in and meeting steve was beter than most start to finish. From finding the car throug auto trader, to contacting the interenet department to walking in and meeting steve was beter than most dealers. I would recomend both the dealership nd Steve. More
Other Employees Tagged: Stephen Plona
November 28, 2024
This is our fourth Volvo from Secor’s in New London. I wouldn’t buy from any other dealership. They are responsive, professional and friendly. I wouldn’t buy from any other dealership. They are responsive, professional and friendly. More
Other Employees Tagged: Eric Weiss, Julie Mei, Keith Mattingly, Kayleigh Sweet , John Pasternak, Steve Plona
November 18, 2024
They embrace loyalty. This is at least my seventh car lease from this dealership. Thanks! This is at least my seventh car lease from this dealership. Thanks! More
Other Employees Tagged: Stephen Plona
November 09, 2024
To make happy as a customer they had one thing to give me which was cross bars for a roof rack. I didn’t beat them up on the price or warranty or my trade in. Nothing I didn’t play them against another deale which was cross bars for a roof rack. I didn’t beat them up on the price or warranty or my trade in. Nothing I didn’t play them against another dealership. I asked them to throw in a set of cross bars and 3 oil changes in which the only thing they threw in was one oil change. I’m not sure if something happened after Covid, meaning you can’t ask for anything anymore cause I got a ton of free stuff the last time buying a car. This time I feel like I didn’t make out all. I do love my car. But I feel like the only reason they didn’t give me a set of cross bars is greed. They gave me the option of buying at cost but then I saw them being sold at Riley Volvo for cheaper than there supposed cost for $264 and they quoted me at $360 or something. Anyway this why I would never recommend them. More
Other Employees Tagged: Diane Gebhard, Kayleigh Sweet
November 05, 2024
Steve was very knowledgeable about the cars & services. He took his time to talk us through the features efficiently and logically. We felt no pressure to buy & we both agreed a day or so after our purcha He took his time to talk us through the features efficiently and logically. We felt no pressure to buy & we both agreed a day or so after our purchase, that it was a car buying experience we haven’t experienced. More
Other Employees Tagged: Stephen Plona
October 05, 2024
Speedy, knowledgeable, friendly service made buying a car from Secor a breeze. Diane and Steve were a great team to get me into the ideal vehicle. I couldn’t be happier. from Secor a breeze. Diane and Steve were a great team to get me into the ideal vehicle. I couldn’t be happier. More
Other Employees Tagged: Diane Gebhard
September 25, 2024
Steve was timely, efficient and provided sound recommendations about the car we purchased. He made the process seamless. recommendations about the car we purchased. He made the process seamless. More
Other Employees Tagged: Stephen Plona
September 22, 2024
Everyone we interfaced woth was excellent. No pressure. Knowlegible. Just easy pleassnt people to talk to, listen to and follow. Alot of experience. All very helpful. No pressure. Knowlegible. Just easy pleassnt people to talk to, listen to and follow. Alot of experience. All very helpful. More
Other Employees Tagged: Stephen Plona, Diane Gebhard, Anthony Mitchell , Otto Ficken
September 09, 2024
I love my Volvo! !! I went from a Grand Cherokee to an VC 60 and I am so thrilled I made the purchase! Otto was great to deal with; laid back, not pushy. He kept me !! I went from a Grand Cherokee to an VC 60 and I am so thrilled I made the purchase! Otto was great to deal with; laid back, not pushy. He kept me calm throughout the process. Prompt, professional, and to the point! Steve in finance was also prompt, professional, and to the point! Love it! More
Other Employees Tagged: Diane Gebhard , Otto Ficken
September 02, 2024
I have had several Volvos serviced at Secor Volvo for decades. I don't remember a time when I was dissatisfied with the work done on the car. It always seems quite pricey, but so does every other busines decades. I don't remember a time when I was dissatisfied with the work done on the car. It always seems quite pricey, but so does every other business in town. My most recent visit was the first to buy a car. I was amazed at how punctual, professional, and helpful the sales staff was in all our dealings. More
Other Employees Tagged: Anthony Mitchell

