Steve Kramer
Steve Kramer at Coastal Kia

Steve Kramer

Product Specialist

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
4.8
324 Reviews

Steve Kramer has been in the automotive industry for 20 years. He is an US Army Veteran and has been servicing Car Buyers alongside Pat Koballa in the Wilmington market for the past 14 years!! Steve is committed to continuing to provide exceptional car buying experiences for local owners and buyers as part of the Coastal Kia Family! Stop in and say hi to Steve

Languages Spoken

English English

Employee Video

4.8

324 Reviews

Write a Review

324 Reviews of Steve Kramer

July 09, 2025

Dealership Rating
Employee Rating

If I could choose ZERO stars I would. BUYER BEWARE: I had the worst possible experience buying a car from Coastal Kia of Wilmington. As a single mom with young kids and little time for More

by nancyelis13
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Uber Hernandez, Tyler Desmarest, Jan Ramos , Chad Duke

Jul 09, 2025

Coastal Kia responded

Ms. Pospiech, We pride ourselves on our customer service culture and reputation in our community. Your personal attacks on our team members are out of line. We replaced the axle with an OEM axle before you took delivery. Your mechanic was pleased that an OEM Kia axle was used as a replacement. The brakes were replaced by the previous owner 9000 miles ago as well as the rotors being resurfaced at the same time. The DMV inspector you called agreed that our service process was transparent. Upon your request, your personal mechanic inspected and approved the vehicle before your purchase. At your re...

More
Jul 09, 2025

nancyelis13 responded

I want to make it very clear that what I shared and continue to share is not a personal attack on you or anyone named in my review. These are facts, based on my firsthand experience, and the language I’ve used simply reflects how I was treated and spoken to during this entire ordeal/process and continue to be. Also, I have received 6 emails from YOU/KIA asking for this review, already knowing this was not a good transaction via email and verbal communication. Most recent email for a review was sent Friday 7/4/2025. It might have been different review if it was handled differently and without all of the above langua...

More

April 25, 2025

Dealership Rating
Employee Rating

10/10, I can always appreciate one on one service when I'm making such a big purchase. More

by awilly21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2025

Coastal Kia responded

Thank you for the high marks. It was thoughtful of you to go online and rate your recent purchase experience. We appreciate your loyalty and kind words. Congratulations and enjoy!

April 17, 2025

Dealership Rating
Employee Rating

Over all it was relly good, Steve was very helpful with everything! Thank you for everything you did to get my new car! More

by katbyrd62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2025

Coastal Kia responded

Congratulations! We sincerely appreciate the five star review and compliments for our Product Specialist Steve Kramer. We strive to deliver a truly exceptional experience to every client during every visit. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia. Enjoy!

March 23, 2025

Dealership Rating
Employee Rating

Have mostly had positive feelings about it. This is our 3rd vehicle purchased at Coastal KIA. More

by JCTRAVELINGBEAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage

Mar 24, 2025

Coastal Kia responded

Wonderful! Thank you! We sincerely appreciate the five star review. Your loyalty is greatly appreciated. 3rd vehicle. Wow! Please do not hesitate to reach out if you need anything. Thank you for choosing Coastal Kia!

March 04, 2025

Dealership Rating
Employee Rating

The staff was friendly, knowledgable and helpful. They were a pleasure to work with. We would recommend purchasing a KIA here. More

by Lady needs a new car
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarah Hodgson

Mar 04, 2025

Coastal Kia responded

Wonderful news! Thank you! We truly appreciate the five star review and compliments for our team. We love the feedback including, "the staff was friendly, knowledgeable and helpful." Thank you for the high recommendations as well. Congratulations and enjoy!

February 23, 2025

Dealership Rating
Employee Rating

Dealership is clean. People are welcoming. Cars are spread over several lots. Very few choices of medium priced Telluride More

by georgekassler1556
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Torres

Feb 24, 2025

Coastal Kia responded

We appreciate your review and helpful feedback. Thank you for the opportunity. We are here if you need us.

February 22, 2025

Dealership Rating
Employee Rating

Clean and offered refreshments. Cars scattered over several lots. Medium priced Telluride in short supply More

by georgekassler1556
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Torres

Feb 24, 2025

Coastal Kia responded

Thank you for the helpful feedback. We sincerely appreciate the opportunity. Please let us know if you need anything. Thanks again.

February 10, 2025

Dealership Rating
Employee Rating

Amazing customer service! Steve and Jan were the best! Couldn’t have had a better and smoother experience! More

by schift629
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jan Ramos

Feb 11, 2025

Coastal Kia responded

Fantastic news! Thank you for the five star review. It was thoughtful of you to mention our Product Specialist, Steve Kramer, and our Business Manager, Jan Ramos, by name. We love the feedback including, "couldn't have had a better and smoother experience!" Please do not hesitate to reach out if you need us. Thanks again!

January 27, 2025

Dealership Rating
Employee Rating

I have bought 3 cars from this dealership. This was my fourth. They are the best to deal with. More

by Judyhw13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jan Ramos

Jan 28, 2025

Coastal Kia responded

Fourth car... wow! Thank you for the five star review. We appreciate your loyalty and high marks. It was thoughtful of you to go online and rate our Product Specialist, Steve Kramer, and our Business Manager, Jan Ramos, with five stars. Congratulations and enjoy! We are here if you need us. Thanks again.

January 24, 2025

Dealership Rating
Employee Rating

The car was just what I wanted and the salesperson was very professional. The price could’ve been lower More

by andy.j.mcgowan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heber Quezada

Jan 24, 2025

Coastal Kia responded

Thank you for the five star review. We appreciate you going online and sharing your recent purchase experience. Congratulations and enjoy! Please do not hesitate to reach out if you need us. Thanks again!

1
...

Dealership Inventory (289 Vehicles)

new 2025 Kia K4 car, priced at $22,840
2025 Kia K4
new
Gray exterior
CVT
Front-wheel Drive
new 2025 Kia Niro car, priced at $27,455
2025 Kia Niro
new
Black exterior
Automatic
Front-wheel Drive
new 2025 Kia Seltos car, priced at $28,770
2025 Kia Seltos
new
Blue exterior
CVT
All-wheel Drive
new 2025 Kia Sorento car, priced at $35,435
2025 Kia Sorento
new
Blue exterior
Automatic
Front-wheel Drive
new 2025 Kia Sportage Hybrid car, priced at $30,690
2025 Kia Sportage Hybrid
new
Black exterior
Automatic
All-wheel Drive
new 2026 Kia Sportage car, priced at $29,785
2026 Kia Sportage
new
Black exterior
Automatic
Front-wheel Drive