Had a very poor customer service experience when I brought my vehicle in the first day, but Adam helped get me on my way so I could get what I needed done that day and then I came in the next day & Crystal was there to help me this time and is always fantastic (makes sure things are under warranty if not lets me know the pricing, etc. Also distracts my little one very well !) Steve also helped by apologising for the previous day and reassuring that he'll be there to help from now on. I'm glad there were people there who genuinely care for others needs and feelings! I'll definitely keep coming here for servicing.
"Ron and Jessie are an awesome Team & both very professional "
Ron and Jessica make a great Team and their primary goal from the onset is customer satisfaction either in buying or leasing a new or used vehicle. Both will go the extra distance to ensure what the customer needs is fully satisfied and accomplished. Once the vehicle is purchased or leased a mini-training session is provided explaining all the details a driver must understand when purchasing/leasing a vehicle.. If ever problems occur we are encouraged to call and an answer is provided to solve the concern.
Actually not only are these two extra ordinary people go the extra distance it starts with the Ownership and flows down through the Manager to the Service Department, as well. .
We have purchased several cars from this dealership and have always been pleasantly surprised by the quality of the employees. Michael is a new Sales Rep, and he did a great job finding us the vehicle we wanted at a great price. He was knowledgeable about the vehicle and its features. We would be happy to purchase from him in the future. Allie was enthusiastic, articulate and thorough in dealing with the finances of our purchase. The other members of the staff do their best to welcome you too. We look forward to enjoying our new ride!
My experience with Nissan was absoutely gratifying. The employers were friendly, knowledgeable & hospitable. Dave and Ally were very helpful in making my car purchasing experience quick and easy. I walked in on Thursday and drove away Friday with my new 2017 Nissan Rogue.