Steve Brawer | Page 74
Service Associate
Ferman Chrysler Jeep Dodge RAM of New Port Richey
3939 U.S. Highway 19 N
New Port Richey, FL 34652
Dealership Experience
31 yrs, 3 mos
Industry Experience
48 yrs
Languages Spoken
English
799 Reviews
Write a Review799 Reviews of Steve Brawer
May 16, 2018
Great service! Brought my vehicle in for service. The technicians diagnosed and serviced my vehicle in a timely manner. Everyone was very friendly. From management,s Brought my vehicle in for service. The technicians diagnosed and serviced my vehicle in a timely manner. Everyone was very friendly. From management,service writer to technician. Thank you guys! Keep up the good work! You have a customer for life! Thanks again. More
Other Employees Tagged: Mike Hughes , Drew Simpson
May 16, 2018
Fast, professional, courteous! Great experience...no hassles! Work was completed when promised and no unnecessary recommendations were made. This was my first visit and I will defin Great experience...no hassles! Work was completed when promised and no unnecessary recommendations were made. This was my first visit and I will definitely go back again. More
May 14, 2018
Always a great experience! Steve Brawer (Service advisor) is the BEST! Always on top of things! Honest! Always goes the extra mile! Thank you for the Great service as ALWAYS! Steve Brawer (Service advisor) is the BEST! Always on top of things! Honest! Always goes the extra mile! Thank you for the Great service as ALWAYS!!! Lou More
May 08, 2018
Waited too long for service Service was great, as usual, with one problem. I arrived at 9:15 (appointment was for 9:30) for an oil and filter change, my car was taken for service Service was great, as usual, with one problem. I arrived at 9:15 (appointment was for 9:30) for an oil and filter change, my car was taken for service and I didn't see it until 11:30,. I think this is just too long to wait for this service. So I wonder why make an appointment? More
Other Employees Tagged: Becky Morber
May 07, 2018
Oil Change/Tire Rotation Received great service as always! I was able to use a coupon that saved me some money as well. They allowed me to drop car off earlier than my app Received great service as always! I was able to use a coupon that saved me some money as well. They allowed me to drop car off earlier than my appointment time and car was completed earlier./ More
May 05, 2018
Service They got my car right in the customer waiting areas are very nice and even the bench seats outside is nice too. All of the staff in service are very They got my car right in the customer waiting areas are very nice and even the bench seats outside is nice too. All of the staff in service are very nice and friendly. More
April 30, 2018
Un-Courteous, no communication, un-welcoming Showed up, no one in the service department acknowledged me or asked if I need help. They just kept walking by me til I finally asked someone to help. Showed up, no one in the service department acknowledged me or asked if I need help. They just kept walking by me til I finally asked someone to help. Dropped of the Vehicle and never got a status call, they kept it overnight without ever giving me a phone call or getting my permission. Left my wife and I stranded without a vehicle for 24 hours. Every time I called would get transferred to service where no one ever would answer or reply to messages. Jason in service did not reply to texts or calls. When he finally did the next morning he had a women whom I guess don't work in that department call me cause I guess he did not want to speak to me himself. She didn't have the answers to my questions so she had to transfer me to him anyways. These guys need to take a lesson from the people at Ferman Chevy in Tarpon Springs about customer service and common courtesy. Ferman Chevy messed up before but made up for it with a free rental and discount. When I complained to Jason he didn't even offer a discount or at least throw in a free oil change. Also seemed very insincere with his apology. I think I will take the Vehicle to Tire Choice next time, Friendlier staff and more helpful. More
Other Employees Tagged: Jason in Service.
April 30, 2018
Had to have the radio replaced He was explained the problem and was good on the work and time estimates as well as the cost. And he called me when the work was completed. He was explained the problem and was good on the work and time estimates as well as the cost. And he called me when the work was completed. More
April 29, 2018
Top Notch Service I was extremely pleased with the level of service I received at Ferman CJDR-NPR during my service visit. Mr. Steve Brawer handled the transaction for I was extremely pleased with the level of service I received at Ferman CJDR-NPR during my service visit. Mr. Steve Brawer handled the transaction for me. I found him to be courteous, professional, efficient, and very thorough in explaining what service was performed as well as what areas for me to keep an eye on. The service was completed in a timely manner, as Steve promised and was done to my complete satisfaction. This is THE place for service, and Steve is THE man to see. More

