Steve Brawer | Page 19

Ferman NPR Jeep service department is 2nd to none in my opinion. qualitywork at an affordable price and the employees all take great care of you opinion. qualitywork at an affordable price and the employees all take great care of you More

by hernandez_bp Verified Customer Verified Customer

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They never did the work I requested on my car after it sat there for three and a half hours so I took it to another service center. This is the second time they have not honored a schedule with me and sat there for three and a half hours so I took it to another service center. This is the second time they have not honored a schedule with me and it's the last time I will go to Furman More

by MRUDD99 Verified Customer Verified Customer

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Great service as always. They really take excellent care of my truck and stick very close to the estimates! Steve ensures that the work is done on the time line we agree to and keeps me updated of my truck and stick very close to the estimates! Steve ensures that the work is done on the time line we agree to and keeps me updated More

by Markroehm Verified Customer Verified Customer

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Another pleasant service experience at Ferman CJDR - NPR. Svc. Advisor Steve Brawer handled my service needs competently, professionally, and expediently. I recommend him and Ferman CJDR - NPR for anyone’s s Svc. Advisor Steve Brawer handled my service needs competently, professionally, and expediently. I recommend him and Ferman CJDR - NPR for anyone’s service needs. More

by Rich Gargano Verified Customer Verified Customer

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I always bring my Durango here when I need service. They have great customer service, friendly, knowledgeable and keep me updated. Been taking my vehicle here for 4 years and always happy with the service/m have great customer service, friendly, knowledgeable and keep me updated. Been taking my vehicle here for 4 years and always happy with the service/maintenance. Thank you!!! More

by slundncl Verified Customer Verified Customer

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I have a 2014 Durango. My front driver window regulator broke. I disassembled the door to see what was wrong and if I could potentially fix the issue. Once I got pretty deep into the disassembly I realized broke. I disassembled the door to see what was wrong and if I could potentially fix the issue. Once I got pretty deep into the disassembly I realized I may need help. In comes the service department at CKDR in NPR. They said bring it in and will check it out. I did. Mind you the window, door panel etc are disassembled. After 4 hours they tell me it will cost $490 to fix and won’t be fixed for four days. Well it’s my only car so that not really an option. I go to check out and it cost me $158 for them to drive the truck into their service bay and then drive it out of there service bay. They did not even touch the truck. Because I did all the work already, and they confirmed what I said I needed. They didn’t turn one bolt. Not a single tool used. $158... I feel like I was robbed. Like robbed. That was after the “military” discount. Which I think wasn’t actually a discount at all... I’ll never go back to this place again. I surely won’t be buying my scatpack through them in a few months as I had planned to do. More

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Been using Ferman Dodge for all of the maintenance and repairs for my Durango since I moved into the area almost 5 years ago. Have always received great service at fair prices. No reason for me to even repairs for my Durango since I moved into the area almost 5 years ago. Have always received great service at fair prices. No reason for me to even look anywhere else. More

by Michael from Hudson Verified Customer Verified Customer

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Jason and Steve always take care of me even in emergencies. I can always count on them. When i have a scheduled appointment I am always kept updated. Very professional and personable! emergencies. I can always count on them. When i have a scheduled appointment I am always kept updated. Very professional and personable! More

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Jason and Steve in repair took good care of me by giving me a nice loaner car for the week that they had my dodge until they could figure out why engine line was staying on. me a nice loaner car for the week that they had my dodge until they could figure out why engine line was staying on. More

by rainedon19512000 Verified Customer Verified Customer

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I brought my car in for warranty work last week. Picked it up, and my car on starts having the same exact issue since it was “fixed”. The receptionist is rude. I can’t get in touch with the service advisor it up, and my car on starts having the same exact issue since it was “fixed”. The receptionist is rude. I can’t get in touch with the service advisor (he may have been off yesterday), the service manager, or even anyone to express my issue with the service I had. More

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