Stephen Pavlik
Stephen Pavlik at Jaguar Land Rover Schaumburg

Stephen Pavlik | Page 4

Service Advisor

Jaguar Land Rover Schaumburg

920 W Golf Rd
Schaumburg, IL 60194

not yet
rated
161 Reviews
not yet
rated

161 Reviews

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Dealership Experience

7 yrs, 4 mos

Industry Experience

20 yrs, 1 mo

Languages Spoken

English English

161 Reviews of Stephen Pavlik

September 30, 2021

Dealership Rating
Employee Rating

Chris Peterson is OUTSTANDING!!! My family and I have purchased multiple vehicles from the Jaguar Land Rover dealership. Each experience that we've had with Chris and team has been nothing short of firs More

by excell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Nelson , Simon Bryniarski, Luis Guizar, Ruby Ilyayeva, Christopher Peterson, Raul Tomsa

September 27, 2021

Dealership Rating
Employee Rating

Very efficient. Steve was a All Star. Responded quickly and was a please to deal with More

by PETE.HENLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 14, 2021

Dealership Rating
Employee Rating

Your dealership is great..Your service department is Your dealership is great.. Your service department is great because of your honesty in not taking advantage of your customers.I appreciate that. More

by NA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruby Ilyayeva

September 14, 2021

Dealership Rating
Employee Rating

Stephen Pavlic was great to work with. Everything was completed in one day which was fantastic. More

by GEORGE.REICHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 14, 2021

Dealership Rating
Employee Rating

Completed the work as stated. On timeDid a great job Completed the work as stated. On time Did a great job of keeping me informed of progress More

by RICHOLE
Recommend Dealer
Yes

September 01, 2021

Dealership Rating
Employee Rating

It took three weeks to get my car in to be serviced. I even stopped in one day to see if they could do a quick oil change and apparently they don’t have the ability to do that. They purchased the dealersh More

by Chas3696
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

August 25, 2021

Dealership Rating
Employee Rating

Great experience! No concerns whatsoever. Went in for recall. Explained clearly returned car clean and fixed. Carlo was great! How many more words do I need here? More

by LISACAPRETTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlo Alvar

August 18, 2021

Dealership Rating
Employee Rating

Great service provided. I appreciate them fitting me in and taking care of the car. Thank you and I will be back for service when needed. More

by DEANMAROUSIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 02, 2021

Dealership Rating
Employee Rating

Service was great and quicker than expected. The staff is knowledgeable and very professional. I would not look to take my car anywhere else for service. More

by HEATHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 30, 2021

Dealership Rating
Employee Rating

I feel like I got scammed. The price for the service changed every time I questioned it. I do not plan to go back to the dealership. More

by KMBRDA18
Recommend Dealer
No
Jun 24, 2023

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at BillHans@Zeigler.com to discuss further. -Bill Hans, Service Manager

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