We noticed you're currently located in the U.S. and so are we! Please visit the U.S. website for a more optimized experience.

272 Reviews of Stephen Lopes
July 17, 2025
The Service Department is kind, courteous and professional, they operate in a timely manner with all their customers and always keep lines of communication open professional, they operate in a timely manner with all their customers and always keep lines of communication open More
Other Employees Tagged: Greg Zawislak
July 17, 2025
I am always impressed with the consistently excellent customer service that I receive from Stephen Lopes every single time I bring my car for any kind of work at Flagship. My husband is now considering p customer service that I receive from Stephen Lopes every single time I bring my car for any kind of work at Flagship. My husband is now considering purchasing a Mercedes so he can bring his vehicle to such an excellent and trusted place. More
July 16, 2025
Everything at this dealership is excellent. From the greeting as you drive in, explaining what is being done e to your car to the process for checking out. Everything & everyone are on top of w From the greeting as you drive in, explaining what is being done e to your car to the process for checking out. Everything & everyone are on top of what needs to be done. Thank you for you excellent service. More
Other Employees Tagged: Mike Hannafin, Dan Krol, Nathan Haugh, Renan Marchet, Chris McAdam, Felipe Mesquita
July 10, 2025
5 Stars for Service 5 Stars for Service Advisor 5Stars for. Loaner employees 5Stars for Technical Advisor 5Stars for Time Stated for Delivery 5Stars for Internal and external cleaning 5Stars for a for. Loaner employees 5Stars for Technical Advisor 5Stars for Time Stated for Delivery 5Stars for Internal and external cleaning 5Stars for all requested services More
July 05, 2025
Stephen Lopes, one of the service consultants, is a really great person to work with! He's communicative, honest and easy to connect with. The technicians are great, and the staff is always a pleasure really great person to work with! He's communicative, honest and easy to connect with. The technicians are great, and the staff is always a pleasure to interact with. More
July 03, 2025
Hi Stephen @ FLAGSHIP Mercedes Your service is absolutely unparalleled. The seat looks great. The car looks beautiful thank you all for all you do. Warmest regards, William absolutely unparalleled. The seat looks great. The car looks beautiful thank you all for all you do. Warmest regards, William More
June 06, 2025
Personnel all were friendly and helpful. All tried to fix problem and thought that they did However, problem still persists. Unfortunately, it appears that we will live with it. All tried to fix problem and thought that they did However, problem still persists. Unfortunately, it appears that we will live with it. More
Other Employees Tagged: Renan Marchet
June 03, 2025
Great dealership, and a great sales and service departments. Nathan in Service is a super star. Warm welcoming when you come in for service and great follow-up on the service. Very professional and departments. Nathan in Service is a super star. Warm welcoming when you come in for service and great follow-up on the service. Very professional and friendly. We have total confidence in Nathan. We couldn't be more pleased with his service overall. More
Other Employees Tagged: Paul McDaniels, Nathan Haugh , Julialisa papagno
Dealership Inventory (277 Vehicles)


