Stephen Delpizzo

I recently got a new leased car from DCH Kay Honda. The sales experience was awesome. However, when I looked at the lease contract in detail, there were typos related to the minimum insurance coverage The sales experience was awesome. However, when I looked at the lease contract in detail, there were typos related to the minimum insurance coverage amounts. The amounts entered are not the standard amounts recommended by Honda Financial Services (HFS). I informed the dealership on the same day of their error and requested a correction. I have not heard back from the dealership in spite of trying various communication channels (email, voicemail, text). This error from the dealership is going to cost me more in insurance premiums. I have been leasing with Honda for a long time and have never experienced this situation with other Honda dealerships. My advice to any potential customers of this dealership would be to request a copy of the contract and take time to review every line item in detail before signing. More

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Bought a Honda Civic Hybrid, agreed on a good price can in near closing and made the purchase. Pleasant, friendly experience. in near closing and made the purchase. Pleasant, friendly experience. More

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I am a first time Honda buyer and this was my first time at DCH Honda, Eatontown. Overall it was a very pleasurable experience. I wanted a specific vehicle that was a floor model and the staff was happy t at DCH Honda, Eatontown. Overall it was a very pleasurable experience. I wanted a specific vehicle that was a floor model and the staff was happy to accommodate my request for a test drive. The Honda Civic Si is a very fun car to drive so I decided to purchase it and Alex Perez made the process very simple and straightforward. Follow ups have been easy and I look forward to many years of happy motoring! More

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Excellent service! ! Top notch sales and service professional. He handled our needs with care and was very timely. I highly recommend!! ! Top notch sales and service professional. He handled our needs with care and was very timely. I highly recommend!! More

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Everything went very smoothly. There was no pressure to purchase and we were given the time that we needed in order to make our decision There was no pressure to purchase and we were given the time that we needed in order to make our decision More

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Both Yendri and Stephen made the transaction smooth and easy. It was a pleasure working with both of them. And I would highly recommend both. thank you easy. It was a pleasure working with both of them. And I would highly recommend both. thank you More

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My experience in the car dealer is very bad. The waiting time is very long. The after-sales service is even worse. It is difficult to call the customer service. Basically, no one answers. The se The waiting time is very long. The after-sales service is even worse. It is difficult to call the customer service. Basically, no one answers. The service is very bad! When you go in to buy a car, the sale man and finance manager they promised you that if you have any questions, you can contact them at any time, but when the problem comes, you can't find anyone. It's too bad that I will never come back to DCH Kay Honda！ More

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I delt with Stephen in sales and Alec in financing. Both of them were very friendly and helpful. They both took the time to explain everything to me and make sure I understood everything. I would defin Both of them were very friendly and helpful. They both took the time to explain everything to me and make sure I understood everything. I would definitely recommend both of them to future customers. A+ service. More

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Is this how you do after-sales service? On the day I picked up the car, I found that there were 2 points of paint on it next to the left rear window. At that time, I reported the situation On the day I picked up the car, I found that there were 2 points of paint on it next to the left rear window. At that time, I reported the situation to my salers. He said that he had helped me deal with it. He told me the parts came back on Wednesday and let me waited for the service to call me. Until now, no one has contacted me. I tried to call the company and made several calls, but no one answered, It's too bad that I can't find anyone to help me when I need someone to solve a problem! More

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All around great service was provided from start to finish. I would definitely go back for my next vehicle purchase. finish. I would definitely go back for my next vehicle purchase. More

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