Stephen Black

I have issues with this vehicle which I informed Jordan 5 days after purchase. Trying to get customer service is next to impossible. Finally when I drove to Glenn to get answers on August 20th a salesman nam days after purchase. Trying to get customer service is next to impossible. Finally when I drove to Glenn to get answers on August 20th a salesman named Ben gives me a note saying I can take the vehicle to Glenn in Emenince on October 20th!!!, 2 months. I asked what happens if it breaks down, "no worries it's under warranty". Where do I have it taken to, what do I do for a loaner. "No worries Chrysler will take care of it". Later I'm told not sure about loaner vehicle. When I finally got Jordan to call back Sept 18, he said this was the first he'd heard about this. Said he'd talk to Ben and his manager, as of September 22 haven't heard from anyone. I would NOT recommend buying from Glenn in Crestwood. More

by 1950pds Verified Customer Verified Customer

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I spoke with Turner Silk and Chris Hatfield who were fantastic to work with. I was nervous purchasing a vehicle from so far away (about 900 miles) but they were one of the only dealerships in the countr fantastic to work with. I was nervous purchasing a vehicle from so far away (about 900 miles) but they were one of the only dealerships in the country that had a vehicle with everything that I was looking for. Chris was so pleasant, patient and helpful, answering all of my questions and sending me as many pictures and videos as I needed to feel comfortable purchasing this vehicle from so far away to have it shipped to me and I absolutely love this car! More

by daniellemcorreia80 Verified Customer Verified Customer

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Everything went smoothly, I had someone texting and calling me every step of the process. Delivery of my car was perfect and everything went smoothly calling me every step of the process. Delivery of my car was perfect and everything went smoothly More

by Martai Edwards Verified Customer Verified Customer

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Great people to work with to buy a new vehicle. Fair and down to earth. Fair and down to earth. More

by wmrmchone Verified Customer Verified Customer

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Be careful of add on for Resistall fabric and paint protection. Dealership put Resistall in the contract but actually giving something less called, Auto Warranty Solutions II, an inferior coverage. Thi protection. Dealership put Resistall in the contract but actually giving something less called, Auto Warranty Solutions II, an inferior coverage. This is a scam on the customer and dealer will ignore any complaints. Beware. More

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They wear plesant helpfull answered all questions where truthfull they made shure that i was happy truthfull they made shure that i was happy More

by bmagnant51359 Verified Customer Verified Customer

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No It was fine. Hopefully they fix the show room soon. Need better turn around time for vehicle repairs and maintenance Hopefully they fix the show room soon. Need better turn around time for vehicle repairs and maintenance More

by tdbrown9084 Verified Customer Verified Customer

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Being from po ut of town they were really easy to deal with. Very nice individuals. with. Very nice individuals. More

by hudsondenise55 Verified Customer Verified Customer

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The Lord led me here and Im glad he did. Love my SUV!!! My salesman Chris was a blessing... Love my SUV!!! My salesman Chris was a blessing... More

by gregfow8 Verified Customer Verified Customer

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Poor communication, negative cat experience Negative buying experience, would not recommend Car not in good condition buying experience, would not recommend Car not in good condition More

by joshburns77 Verified Customer Verified Customer

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