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Stephen Black

Overview Reviews (105) Inventory (291)

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Stephen Black

Sales Professional

Glenn Chrysler Dodge Jeep Ram

6424 KY-146
Crestwood, KY 40014

Born and Raised in the Louisville area. My goal is to make sure everyone has all the information they need and that everyone has a good experience.

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4.5

105 Reviews

Born and Raised in the Louisville area. My goal is to make sure everyone has all the information they need and that everyone has a good experience.

Overview Reviews (105) Inventory (291)

Dealership Experience

5 yrs, 9 mos

Industry Experience

5 yrs, 9 mos

4.5

105 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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105 Reviews of Stephen Black

March 28, 2026

Dealership Rating

Employee Rating

My salesman was Jacob Watson and he did amazing He found our perfect vehicle and made the process go so quickly our perfect vehicle and made the process go so quickly More

by Amandaandpat31

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Stephen Black

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Mar 28, 2026 -

Glenn Chrysler Dodge Jeep Ram responded

It’s wonderful to hear we could find your ideal used Jeep so swiftly. We’re glad our team made the entire process smooth and efficient. Thank you for choosing us for your purchase.

March 27, 2026

Dealership Rating

Employee Rating

Really pleased and happy to work with this amazing team This was my second time buying a car from this dealership This was my second time buying a car from this dealership More

by djbyler80

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Stephen Black

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Mar 29, 2026 -

Glenn Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Glenn Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

March 05, 2026

Dealership Rating

Employee Rating

Easy to deal with. Will use them again. I will buy my next vehicle with them. Will use them again. I will buy my next vehicle with them. More

by mwhobrey2013

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Stephen Black

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Mar 05, 2026 -

Glenn Chrysler Dodge Jeep Ram responded

We’re pleased that purchasing your used Ford F-250 was straightforward. Stephen and our team look forward to assisting you with your next vehicle purchase.

February 19, 2026

Dealership Rating

Employee Rating

Was easy to deal with. Had the truck pulled and ready to go when I showed up. Dyllion answered all my question about the truck. Had the truck pulled and ready to go when I showed up. Dyllion answered all my question about the truck. More

by fvfd630

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Craig , Dyllion Wheeler

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Feb 19, 2026 -

Glenn Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We’re glad your new Ram 2500 was pulled up and ready when you arrived and that our team answered all your questions. Enjoy the road ahead!

February 18, 2026

Dealership Rating

Employee Rating

They Communicated with us about deals, rebates, and interests rates to get the best for our vehicle. interests rates to get the best for our vehicle. More

by mthomas2696

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Hood

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Feb 18, 2026 -

Glenn Chrysler Dodge Jeep Ram responded

Thank you for letting us guide you through the deals, rebates, and financing options for your new Grand Cherokee L. Enjoy many great drives in your Jeep, and we appreciate you sharing your experience.

February 06, 2026

Dealership Rating

Employee Rating

Came to look at a truck. Was told it was there. Drove 1 hour and truck was at other dealership. Rode with salesmen to other dealership and truck wouldn't start. Wasted my day Was told it was there. Drove 1 hour and truck was at other dealership. Rode with salesmen to other dealership and truck wouldn't start. Wasted my day. Then looked at another vehicle and they wouldn't help me out with the price at all. Wasn't very good customer service More

by Jadenjdawg1983

Verified Customer

Recommend Dealer

Other Employees Tagged: Stephen Black

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Feb 11, 2026 -

Glenn Chrysler Dodge Jeep Ram responded

Thank you, Jaden, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Feb 12, 2026 -

Glenn Chrysler Dodge Jeep Ram responded

Feb 12, 2026 -

Jadenjdawg1983 responded

Jadenjdawg1983@gmail.com

Feb 12, 2026 -

Jadenjdawg1983 responded

Jadenjdawg1983@gmail.com

January 24, 2026

Dealership Rating

Employee Rating

I bought the jeep and they added an extended warranty I didn't want. $2600.00 I told the finance manager several times I didn't want an extended warranty, I have a witness to fact. It was added on and I di didn't want. $2600.00 I told the finance manager several times I didn't want an extended warranty, I have a witness to fact. It was added on and I didn't know it until I logged into the loan institution and saw an extra $3165,90 on my loan. I called and my $500.00 deposit was not taken off and I was charged with the warranty I didn't want. Ryan Downs the salesperson was excellent, He was very helpful and was willing to work with me. More

by Dissatisfied1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Ryan Downs

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Jan 28, 2026 -

Glenn Chrysler Dodge Jeep Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

Jan 28, 2026 -

Dissatisfied1 responded

I have already tried, and the finance department told me there was nothing he could do. He blew me off like I was stupid enough to believe that. I have asked who the warranty was through and I have received no response. I was told I was getting free oil changes for a year at no charge. I have a witness that I told the financial department I did not want the warranty. I have not spoken with him about this and I guarantee he will tell you how many times I told him I did not want it.. I had a positive experience alright, I am positive I am ticked off. I used to live in Crestwood and bought my previous truck from Perkins and. Had a 100% positive experience. I worked in Louisville and retired. I know a lot of people and I have no problem putting the word out about my experience if this is not cleared up. I was sent this review, I didn’t ask for it. I tried being nice about all of this but I don’t like being lied to. I left with an envelope taped shut thinking the sales contract was in it. Finance contract or anything else was in it but garbage.I have never in 50 years of buying vehicles have I not received copies of everything. I keep being told everything is mailed to me when I called about

Jan 31, 2026 -

Dissatisfied1 responded

Warranty supposedly canceled and money paid On account. We shall see!

Jan 28, 2026 -

Glenn Chrysler Dodge Jeep Ram responded

Jan 28, 2026 -

Dissatisfied1 responded

Ryan and the gu6 in the financial sector knows who I am and how to contact me!

Jan 29, 2026 -

Dissatisfied1 responded

Send me a number of someone I can call and talk to. Unless you’re number is in my contacts my phone will send you to voicemail or classify you as a telemarketer.

January 10, 2026

Dealership Rating

Employee Rating

Thamos Rose was excellent to work with. He was very knowledgeable and patient in answering all my questions. He was very knowledgeable and patient in answering all my questions. More

by rcbaltzley

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Stephen Black

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Jan 10, 2026 -

Glenn Chrysler Dodge Jeep Ram responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Glenn Chrysler Dodge Jeep Ram!

December 31, 2025

Dealership Rating

Employee Rating

Great customer service Great customer service from my Sales guy Jayden , thru financing and trading in my old car which I had bought there as well Sales guy Jayden , thru financing and trading in my old car which I had bought there as well More

by John@amg3.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Stephen Black

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Dec 31, 2025 -

Glenn Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Glenn Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

December 15, 2025

Dealership Rating

Employee Rating

Awsome customer service. The truck and people that we delt with were wonderful and pleasant. I feel this is a top notch dealership. The truck and people that we delt with were wonderful and pleasant. I feel this is a top notch dealership. More

by Dgarrow

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Stephen Black

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Dec 16, 2025 -

Glenn Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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