Stephanie Thornton
Stephanie Thornton at Heritage Toyota Owings Mills

Stephanie Thornton

F&I Manager

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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4.9
106 Reviews
4.9

106 Reviews

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106 Reviews of Stephanie Thornton

August 05, 2025

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I had a truly wonderful experience. My salesperson was attentive and patient. The rest of the staff was also so friendly and helpful. More

by Ellyrosales2015
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Recommend Dealer
Yes

Other Employees Tagged: William Butler

Aug 06, 2025

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

July 30, 2025

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Will was great. He helped me navigate through this whole car buying process. He was easy to talk to. More

by andrejohnson
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: William Butler, Walter McDonald

Jul 30, 2025

Heritage Toyota Owings Mills responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 24, 2025

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Excellent service. Met all my expectations of car buying experience. Will recommend to all my friends More

by marvin.mazyck
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: William Butler

Jun 26, 2025

Heritage Toyota Owings Mills responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 23, 2025

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Chano King it the BEST AT WHAT HE DOES! !. From the first moment we met I knew that i was safe in making a purchase. I really didn't bank on leaving with a new car but after working his mag More

by NICOLE AUSTIN-THOMAS
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Chano King

Jun 23, 2025

NICOLE AUSTIN-THOMAS responded

Chano King it the BEST AT WHAT HE DOES! !. From the first moment we met I knew that i was safe in making a purchase. I really didn't bank on leaving with a new car but after working his magic, he and Ms. Stephanie Thornton worked a MIRACLE ! And I drove away with a BRAND NEW 2025 Toyota Cross...I am so blessed to have had them help me with my purchase. I hightly recommend Heritage Toyota Owings Mill...Mr. Chano King is the KING OF DEALS.

June 09, 2025

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If you have time to spend, then I would recommend this dealership. My transaction took forever and I came with a check. I didn't get a demo of the car's features. And trying to reach finance after my purc More

by tonickjohnson
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Walter McDonald , Zach Fell, Juan

Jun 16, 2025

Heritage Toyota Owings Mills responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to our General Manager, John Holliday at jholliday@mileone.com or 410.753.8917 and we will work with you personally in rectifying the issues you experienced.

June 06, 2025

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Im very happy. The service is nice. Great peeople to deal with here. I highly recommend. More

by amani.bintou
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: William Butler , Michael Guardado

Jun 10, 2025

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 05, 2025

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Joey Cheng provided exceptional customer service with my recent purchase of a 2025 Land Cruiser 1958. He was attentive, thorough and very well organized. Of all the times that I’ve purchased vehicles, thi More

by Tegla41
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joey Cheng

Apr 08, 2025

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 27, 2025

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Evon was very helpful and knowledgeable. Great customer service and made sure we understood the car’s functions. More

by Q
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evon Greene

Mar 02, 2025

Heritage Toyota Owings Mills responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 05, 2025

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I had an absolutely incredible experience buying a car with Evon Greene at Heritage Toyota in Owings Mills! As someone who knows next to nothing about car buying, I was nervous about the process, but Evon More

by cassandramillerca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evon Greene

Feb 10, 2025

Heritage Toyota Owings Mills responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Toyota Owings Mills so helpful in the purchase of your new vehicle. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Toyota Owings Mills!

January 11, 2025

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Aydan was a joy to have as my salesman when buying my new Toyota. He made the experience much easier and worked hard to get me a deal that I was happy with. I was very impressed with him and will ask for him More

by rosssilver02
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Aydan Brown

Jan 13, 2025

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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