Stephanie Thornton
Stephanie Thornton at Heritage Toyota Owings Mills

Stephanie Thornton

F&I Manager

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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5.0
138 Reviews
5.0

138 Reviews

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138 Reviews of Stephanie Thornton

March 28, 2026

Dealership Rating
Employee Rating

Grace Green who was my sales advocate was very helpful with the sale from the first day I looked at the 2019 mini cooper. She followed up with me on what day I was able to come see the car. The day of the More

by carpurser73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grace Green

Mar 31, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 17, 2026

Dealership Rating
Employee Rating

Talking about professionalism and family like environment them you might want to shop here she was amazing and my finance manager was top notch thank you all looking forward to buy from your company again. More

by Craigreid2891
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grace Green

Mar 20, 2026

Heritage Toyota Owings Mills responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

March 03, 2026

Dealership Rating
Employee Rating

Friendly and helpful. I appreciated the call back that the dealership did have the car I wanted. More

by Plp239
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Butler

Mar 06, 2026

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2026

Dealership Rating
Employee Rating

Great experience with April Cromety our Sales Person and Stephanie Thornton, our finance manager. Will be buying from them again More

by mamajyleol2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 03, 2026

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

February 25, 2026

Dealership Rating
Employee Rating

This was a very seamless experience. April was thorough, professional and a pleasure to work with. More

by Tacoma Guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2026

Heritage Toyota Owings Mills responded

Hi Tacoma, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

February 21, 2026

Dealership Rating
Employee Rating

This was a very good experience for us. We came back several times before buying, just doing our due diligence. April was amazing and an asset to this dealership. We highly recommend her! More

by Sylviaadh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2026

Heritage Toyota Owings Mills responded

Sylviaadh, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 14, 2026

Dealership Rating
Employee Rating

April was great! She was very kind sweet and considerate throughout the entire process. We look forward to working with her again! More

by Minoskab16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 18, 2026

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 09, 2026

Dealership Rating
Employee Rating

Everyone who assisted us in and outside sthe office were kind, respectful and professional. The transaction went smoothly. More

by Madzilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evander Tross, Grace Green

Feb 12, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 31, 2026

Dealership Rating
Employee Rating

April and the wonderful staff and faculty was a great and easy car buying experience and would recommend anyone to purchase their vehicle here. More

by wetzel819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Cromety Moore

Feb 04, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 31, 2026

Dealership Rating
Employee Rating

Couldnt have asked for a better experience with April. She did a wonderful job. Outstanding experience! More

by Crelliott91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: April Cromety Moore , Will Singley

Feb 04, 2026

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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