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Spencer Ramos
Spencer Ramos at San Antonio Dodge Chrysler Jeep Ram

Spencer Ramos | Page 23

User Car Sales Director

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

Contact Me
4.7
310 Reviews

When not at work, my family and I love to go to Medina Lake for fishing, camping and, of course, BBQ. If you haven't tried my BBQ ribs, you haven't lived. And my bone-in Ribeye will make you want to slap yo mama! Clearly, I love to cook, especially for my family. Our house is a Spurs house, period!

Dealership Experience

7 yrs, 11 mos

Specialties & Trainings

Chrysler Certified Consumer Advocate

4.7

310 Reviews

Write a Review

310 Reviews of Spencer Ramos

February 05, 2022

Dealership Rating
Employee Rating

My salesman and finance person were amazing! We purchased 3 vehicles from here...qsk for Carlos P. and for finance ask for Nabil D. They will give you the best deal! More

by Gvreyes
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Erazo , Nabil Dayekh, Alyssa Lopez, Carlos  Polino

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Feb 06, 2022

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Carlos and Nabil to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. calvinjones@sanantoniodcj.com GSM

February 02, 2022

Dealership Rating

Worst experience ever. Service was very unprofessional, horrible at communicating and kept delaying my request. More

by vjk342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Latzu Lara , Leilani Rodriguez

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Feb 19, 2022

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. MoHernandez@sanantoniodcj.com General Manager

Feb 05, 2022

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. MoHernandez@sanantoniodcj.com General Manager

January 27, 2022

Dealership Rating

The price online and the truck were prefect, the addition of a recon fee was bait and switch, assume that any online pricing will not be what you get. Finance manger was too pushy on extended warranty. More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nabil Dayekh, Calvin Jones, Miguel Mincer

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Feb 13, 2022

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention, Bill, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. MoHernandez@sanantoniodcj.com General Manager

Jan 30, 2022

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention, Bill, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. MoHernandez@sanantoniodcj.com General Manager

January 20, 2022

Dealership Rating
Employee Rating

Tony Flores was an amazing salesperson to work with. Everyone was polite and very responsive to my needs and requests. More

by Everett.f.holmes
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Latzu Lara , Tony Flores

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Jan 20, 2022

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience with us, Everett! We're happy to hear it went well working with Tony and hope you enjoy your new vehicle. We truly appreciate your feedback! calvinjones@sanantoniodcj.com GSM

January 09, 2022

Dealership Rating

Sam Houston is a great salesperson. She stayed late to help me with the purchase of my truck More

by FASTeddie60
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Latzu Lara , Sam Houston

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Jan 09, 2022

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience here with Samantha. Congratulations on your new truck, Eddie! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! calvinjones@sanantoniodcj.com GSM

December 23, 2021

Dealership Rating
Employee Rating

Our Representative sales person was wonderful and helped us a lot also everyone was very friendly and helpful to us . Loved our financial guy great job ! Everyone was great! Thank you so much for everythin More

by rlregalado789
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Erazo , Adam Cantu, Calvin Jones, Christopher Trevino, Mike Vasquez

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Dec 24, 2021

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. calvinjones@sanantoniodcj.com GSM

December 23, 2021

Dealership Rating
Employee Rating

Samantha Houston and the team were very patient, answered all my questions and worked the best deal possible. I upgraded from a Ram 1500 Lonestar a couple years back from them. Will continue to come here. We More

by gggonzalez74
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Erazo , Sam Houston

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Dec 23, 2021

gggonzalez74 responded

Thank you. Laramie with Southwest package is awesome. Well done Samantha Houston

December 16, 2021

Dealership Rating

Clean and friendly, great customer service. Little disappointed that the car my son was test driving ran out of gas. More

by Gregorywright211
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nabil Dayekh, Raina Sledge

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Dec 16, 2021

San Antonio Dodge Chrysler Jeep Ram responded

Gregory, Thanks for your feedback on your recent visit to San Antonio Dodge Chrysler Jeep Ram. We apologize for not having our vehicle ready for your test drive. We hope you will continue to enjoy your new vehicle! calvinjones@sanantoniodcj.com GSM

December 11, 2021

Dealership Rating
Employee Rating

The process was quick and easy. Would definitely recommend this dealership to others to purchase a vehicle from. More

by Steelerboi30
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Latzu Lara , Bryan Sanders

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Dec 12, 2021

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! calvinjones@sanantoniodcj.com GSM

December 03, 2021

Dealership Rating

It's been a long time since a purchase a vehicle and leave the dealership with a feeling of a good deal for my self.. Bo Hernandez and his manager gave me that feeling that i have been missing for far t More

by Armando Zepeda
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector "Bo" Hernandez, Ivan Olivares

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Dec 03, 2021

San Antonio Dodge Chrysler Jeep Ram responded

Armando, Thanks for your feedback on your recent visit to San Antonio Dodge Chrysler Jeep Ram. I'm glad to hear that Bo was were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! calvinjones@sanantoniodcj.com GSM

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